Calum Scott
Front Office Executive at John Keells Hotels- Claim this Profile
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Bio
Experience
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John Keells Hotels
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Sri Lanka
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Hospitality
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1 - 100 Employee
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Front Office Executive
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Feb 2012 - Present
Responsible for the guest’s and VIP’s smooth arrival, memorable holiday and departure. This involves monitoring incoming flights, adapting boat schedule to any changes, adapting room allocation to guest and hotel needs, handling complaints, selling excursions and ensuring the reception is representative of the quality image the guest has paid for. I was also responsible for excursions such as deep sea fishing, dolphin safari. Responsible for the guest’s and VIP’s smooth arrival, memorable holiday and departure. This involves monitoring incoming flights, adapting boat schedule to any changes, adapting room allocation to guest and hotel needs, handling complaints, selling excursions and ensuring the reception is representative of the quality image the guest has paid for. I was also responsible for excursions such as deep sea fishing, dolphin safari.
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Coventry University
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United Kingdom
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Higher Education
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700 & Above Employee
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Student
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Sep 2007 - May 2010
Business Management Business Management
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Agency Work
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Aug 2004 - Jun 2009
Agency work including warehousing, driving, catering, manufacturing and cleaning. Agency work including warehousing, driving, catering, manufacturing and cleaning.
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Education
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Coventry University
Bachelor of Arts (B.A.), Business Managemen -
Coventry University
Bachelor of Arts (B.A.), Business Management