Experience

John Keells Hotels

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Front Office Executive

  • Feb 2012 - Present

  Responsible for the guest’s and VIP’s smooth arrival, memorable holiday and departure. This involves monitoring incoming flights, adapting boat schedule to any changes, adapting room allocation to guest and hotel needs, handling complaints, selling excursions and ensuring the reception is representative of the quality image the guest has paid for. I was also responsible for excursions such as deep sea fishing, dolphin safari. Responsible for the guest’s and VIP’s smooth arrival, memorable holiday and departure. This involves monitoring incoming flights, adapting boat schedule to any changes, adapting room allocation to guest and hotel needs, handling complaints, selling excursions and ensuring the reception is representative of the quality image the guest has paid for. I was also responsible for excursions such as deep sea fishing, dolphin safari.



Coventry University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student

  • Sep 2007 - May 2010

  Business Management Business Management



MCN Recruitment

• Agency Work

  • Aug 2004 - Jun 2009

  Agency work including warehousing, driving, catering, manufacturing and cleaning. Agency work including warehousing, driving, catering, manufacturing and cleaning.