Experience

Down Syndrome Queensland

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Board Member

  • May 2022 - Present



Airbiz

• Australia
• Airlines and Aviation
• 1 - 100 Employee

• Manager

  • Jan 2012 - Present

  Airbiz consult to the aviation industry across a variety of disciplines including aviation business development. I love the challenge and variety of the work I do with airports large and small, their boards and stakeholders plus the fabulous team of people I collaborate with to produce excellent and insightful work.I enjoy working with airport CEOs and GMs to position and grow their businesses through strategic business planning and in the active areas of airline marketing, business development, communications and corporate affairs. I've undertaken forecasting, airline business cases and broad business development for airports, as well as government, NGO and IGO-funded studies.Airport transactions are a key area of interest for me. I love the speed and pressure of acquisitions, making insightful recommendations in support of valuations, in the heady mix of money and opportunity presented by under-resourced airports and under-served aviation markets.I regularly speak at conferences and moderate panels.I'm passionate about making a real difference to airports.



Queensland Airports Pty Ltd

• Manager Research

  • Jul 2005 - Dec 2011

  QAL is the proud owner and operator of four regional airports in Queensland, Australia: Gold Coast; Townsville; Mount Isa and Longreach.I loved bringing market research expertise to the business, producing business cases for airlines based on robust and credible research, secondary data and aviation industry market intelligence.I'm still proud now of the great team work QAL did, and the contribution I made to that team through new carriers, routes and capacity growth. I had so much fun, learning about aviation and developing a passion for an industry that changes every day and constantly offers new challenges.



Research & Data Analysis

• United States
• Research Services

• Partner, Market Researcher

  • Oct 1994 - Feb 2005

  Proud partner of the UK's premier boutique data processing bureau. Happy days with wonderful clients, excellent suppliers and wide and varied market research work in:Airport Management; Package Tourism; Travel Awards; FMCG; Medical; Middle East; Financial Services; NPD; Advertising tracking etc. Proud partner of the UK's premier boutique data processing bureau. Happy days with wonderful clients, excellent suppliers and wide and varied market research work in:Airport Management; Package Tourism; Travel Awards; FMCG; Medical; Middle East; Financial Services; NPD; Advertising tracking etc.



Consumerdata

• Financial Services
• 1 - 100 Employee

• Senior Spec Writer

  • May 1990 - Oct 1994

  The leading data processing agency for travel and tourism customer satisfaction surveys, where I cut my teeth in account management, business development and learned my airport 3-letter codes.Great days, fantastic team who taught me more than I ever wanted to know about Premiership football. The leading data processing agency for travel and tourism customer satisfaction surveys, where I cut my teeth in account management, business development and learned my airport 3-letter codes.Great days, fantastic team who taught me more than I ever wanted to know about Premiership football.



TNS

• Netherlands
• Construction
• 1 - 100 Employee

• Junior Spec Writer

  • Jul 1989 - Apr 1990

  My very first job in market research. Wet behind the ears, I learned a lot in a short time, mostly in medical and FMCG research, and valuable lessons in Quality Assurance that stayed with me for life. My very first job in market research. Wet behind the ears, I learned a lot in a short time, mostly in medical and FMCG research, and valuable lessons in Quality Assurance that stayed with me for life.