Experience

Crownpeak Product Discovery

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Oct 2023 - Present

  - Deliver market leading projects to the world’s leading e-commerce retailers- Drive successful customer implementations- Meet with customers to gather and analyse requirements- Solution and data architecture design - Analysing Kitchen.logs, DQ Reports, data-structures to help identify problems and advise on the best solutions (JSON, CSV, Data API). Using pipelines to deploy data transformations- Advise on best practice and provide product expertise for customer teams- Prepare and support clients during load testing, SIT, UAT & go-live transitional periods- Manage client relationships with customers and internal teams- Technical writing of documentation, go-live checklists & technical specifications- Client facing and internal technical documentation of solutions- Provide on-going guidance, advice and optimisation to clients on how best to maximise value from a company product.- Participating in daily-standups & Retrospectives. Using Jira software to keep track of tasks effectively- Presenting training sessions to customer Merchandising & Technical teams - Both technical and non-technical sessions- Liaising with departments to help achieve customer implementations (Cloud, Data, Sales, CSM, PM) ————————————————————————Top Skills used in this job:- Organisation: Confident in managing a busy workload, working on complex and multiple projects, working to deadlines and prioritising tasks to keep on top of multiple clients, tasks & workload.- Innovative and Enthusiastic: Willing and able to go above and beyond for clients, always challenging myself, taking risks & having a willingness to learn.- Great Communication: I have the ability to adapt my communication skills depending on the audience (Both technical & non-technical). Show less

• Associate Technical Consultant

  • Aug 2022 - Oct 2023

  (Formerly Attraqt)



Leeds Beckett University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Computer Science Student

  • Sep 2019 - Aug 2022

  - I Studied in fast developing areas including Software Engineering, concepts in Artificial Intelligence, Network Communications and Cloud-Based Systems (Studied AWS, GCP, Azure) and more. - I Learnt the principles of Computer Science and how to apply them to problems across different industries (Critical Thinking, Project Methodologies). - I Worked with a variety of tools and Languages e.g., Amazon Web Services (AWS), Eclipse, Oracle Apex, Taiga, R Studio, Visual Studio, MySQL, Java, C#, R Script & SQL. - I Enhanced my team-working and Project Management skills by using the Agile Methodology practises, skills as well as techniques - widespread in many industries today (Used Taiga Project management software) Data Analytics / Data Engineering / Data Visualisation / Data Science - I began by learning the stages involved in the development of Database Systems and acquired Database Modelling and Implementation skills in the form of SQL - Managing Relational Databases and performing various operations and queries on the data. - I further Gained an in-depth, systematic and critical understanding of the current research on Data Intelligence and issues concerning Data Analysis and expanded my knowledge further - Also performed Regression Algorithms to solve problems while looking into techniques for Data Analysis from both a theoretical and practical perspective. - To expand my knowledge further, I created my dissertation project around the subject of Data Analysis to give me a better understanding of working and handing data independently. Show less



Greggs

• Food & Beverages
• 700 & Above Employee

• Fast Food Team Member

  • Oct 2019 - Jul 2022

  - Serving customers, taking orders, preparing food and cash handling. - Delivered efficient five-star service in a fast-paced environment. - Created warm, friendly atmosphere through positive guest interactions. - Contributed to team success through effective collaboration and prompt accurate task completion. - Upheld cleaning & health and safety regulations at all times for continued staff and client wellbeing. - Serving customers, taking orders, preparing food and cash handling. - Delivered efficient five-star service in a fast-paced environment. - Created warm, friendly atmosphere through positive guest interactions. - Contributed to team success through effective collaboration and prompt accurate task completion. - Upheld cleaning & health and safety regulations at all times for continued staff and client wellbeing.



South Beach Centre

• Ireland
• Medical Practices

• Bar Supervisor

  • Jul 2016 - Aug 2019

  As the Bar Supervisor, I was responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity and maintaining health and safety standards within the bar at all times. This role often involved: - Staff Management / Rota Creation: creating a 6 week rota for the shifts of all bar employees in order to accommodate events, promotions and popular days of the week, whilst also keeping the accommodation of employees in mind in regards to employees unable to work certain shifts due to personal obligations. - Mentoring and training new employees in the best practices to ensure overall team confidence and competence. - Closely monitored stock levels to implement necessary replenishments for smooth running bar service. Further did regular stock counts to allow for stock ordering if necessary. - Ensured presentation of bar and staff met high-quality industry targets and brand values. - Spent every Saturday morning cleaning beer lines to ensure stock was to the correct standards for consumers. - Performed accurate, thorough cash counts at store opening and closing, maintaining correct float records. - Customer Management: Dealt with any issues customers had no matter the topic; whether it be staff, bar, suggestions etc. - Ran Social Media page for special events, deals and other promotional aspects of the industry for around 2 Years. Show less



KFC

• United States
• Restaurants
• 700 & Above Employee

• Fast Food Team Member

  • Jul 2016 - Jul 2018

  - Serving customers, taking orders, preparing food and cash handling. - Delivered efficient five-star service in a fast-paced environment. - Created warm, friendly atmosphere through positive guest interactions. - Contributed to team success through effective collaboration and prompt accurate task completion. - Serving customers, taking orders, preparing food and cash handling. - Delivered efficient five-star service in a fast-paced environment. - Created warm, friendly atmosphere through positive guest interactions. - Contributed to team success through effective collaboration and prompt accurate task completion.