Callum Richards
Business Intelligence Manager at A2 Dominion- Claim this Profile
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Bio
Experience
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A2 Dominion
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Business Intelligence Manager
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Nov 2021 - Present
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Metropolitan Thames Valley
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United Kingdom
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Non-profit Organizations
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500 - 600 Employee
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Business Intelligence Manager
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Jan 2019 - Nov 2021
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Business Intelligence Analyst
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Apr 2016 - Jan 2019
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eLearning support team manager
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Oct 2014 - Dec 2015
• Analysis and evaluation of client training data for implementation on our eLearning systems. • Preparing bespoke solutions for clients based upon their needs for training and compliance reporting for the Care Quality Commission. • Maintaining good client relationships to ensure customer satisfaction and prolonged use of our learning management system. • Implementation and setup of Salesforce CRM tools for all departments of eLearning for you. • Responsible for database management and data migration from Excel database on to new CRM. • Management of our third party provider to ensure work is delivered on time. Show less
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Assistant
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Dec 2012 - Dec 2012
• Analysis and evaluation of order data to determine the effectiveness of press advertising campaign including preparation of final report. • Organisation of online marketing survey for healthcare professionals via Survey Monkey. • Analysis and evaluation of order data to determine the effectiveness of press advertising campaign including preparation of final report. • Organisation of online marketing survey for healthcare professionals via Survey Monkey.
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Assistant
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Jun 2009 - Sep 2012
• Preparation of competitor audit for client involving in-store data collection, report preparation inclusive of data compilation and product photography. Delivery of final report and presentation to client with account director. • Review of consumer questionnaire data for client including analysis and preparation of report with graphs and insights. • Organisation of mail out of samples and product literature for client including address list management. • General office admin including answering phone, filing etc. Show less
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Education
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University of Wales, Aberystwyth
Bachelor's Degree, Geography -
The West Bridgford School: a specialist technology academy