Experience

Eurofins Environment Testing - AUS/NZ

• Australia
• Environmental Services
• 100 - 200 Employee

• Team Leader (Sample Management) & Analytical Service Manager (ASM)

  • Jan 2022 - Present

• Analytical Service Manager (ASM)

  • May 2020 - Feb 2022

  Reporting to Analytical Service Manager Supervisor (ASM Supervisor - VIC/Tas/SA/NT/ACT) and functional support to Business Development Manager (BDM - VIC/Tas/SA/NT/ACT).- Successfully recruited, trained and managed staff within the Geelong Regional Office. Furthermore, managed the sustained growth of the Regional Geelong Office by the way of supporting sales target objectives, implementing novel marketing strategies and providing continual managerial support and development for said newly recruited employees.- Liaising with numerous state & territory clients to ensure all project works are effectively met with consistent, reliable and communicative service for prescribed turn-around-times (TAT). Timely invoice creation, management and pricing for all clients and all projects needed. - Daily coordination of laboratory operations and production to successfully manage multiple client projects. Day-to-day management of client queries, coordination of sample container orders, project consumables and sample pick-ups. - Reviewing laboratory analytical results and organising result confirmations required if any results look erroneous. Final reporting, result confirmations and end invoice generation delivered in a timely manner. - In satellite office locations, duties also involve that of overseeing day-to-day satellite office administration and staff management onsite.- Lead new market venture projects for Clandestine & Asbestos testing services for Victoria, that culminated in a new Geelong office being produced to capture additional said markets. Show less

• Business Development Officer

  • May 2019 - May 2020

  - Reporting to Business Unit Manager (BUMA - VIC/Tas/SA/NT/ACT) and direct (functional) support to Business Development Manager (BDM - VIC/Tas/SA/NT/ACT).- Successfully recruited, trained and managed staff within the Northern Territory office.- Responsible for developing new business through market(s) analysis, evaluation andengagement whilst maintaining current service deliverables to existing clients & customers.- Draft, prepare and assist in the synthesis of quotes and public project tenders as per the business development management directive.- Project management and production of numerous national and international marketing material (filmography) for enhanced commercial footprint and industry awareness. Subsequent presentation of aforementioned material within industry exhibitions as well as further presentation to clients.- Coordinate and manage maintenance visits with existing client-base in addition to arranging new meets with new business. Show less

• Business Officer

  • Nov 2018 - May 2019

  Reporting to Eurofins | mgt General Manager with functional reporting to state Business Unit Managers (BUMAs):• Support for multiple business functions, relating to building & facility management, marketing & sales and operations.• Confidential ISO/IEC17025 verification-validation study data management and instrumentation regulations. Reporting to both Regional (AUS/NZ) and State (VIC) QC & RA Managers. • Document control for internal/external regulatory submissions and support of report synthesis with timely management into internal data systems (ELVIS & DMS). • Project work relating to operational endeavours such as lean program implementation, system administration and process optimisation as per General Manager directive. • HR Administration, including contract preparation, recruitment activities, on-boarding/induction, and HR/payroll administrative/logistical requirements. Show less

• Organics Lab Technician

  • Mar 2018 - Oct 2018

  • Receive & sort water/soil samples, assign test type within company ‘ELVIS’ database and prepare batch sheets on Microsoft Excel. • Extract analytes from water/soil samples as directed by SOP and perform quality control tests• Combine water/soil extractions with necessary solution concentrates for further diagnostic testing, with priority given to samples with shorter turnaround times.



Inspirations Paint

• Australia
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Apr 2016 - Nov 2018

  • Reporting to store manager. To provide retail and sales support to expand customer base through the provision of quality service and advice. • Stock maintenance and promotion dexterities to meet the current and anticipated needs of trade and retail customers. • Reporting to store manager. To provide retail and sales support to expand customer base through the provision of quality service and advice. • Stock maintenance and promotion dexterities to meet the current and anticipated needs of trade and retail customers.



Simply Healthy Startup

• Melbourne, Australia

• Product Development Officer

  • Jan 2018 - Aug 2018

  • Support scientific research team with empirical data analysis on product formulations and therapeutic levels of targeted ingredients with strong emphasis to adhere to FSANZ standards. • Supply and logistics support of product(s) physical packaging with lead times, cost analysis, design direction as well as packaging concepts with marketing extensions. • Conduct customer development initiatives to pivot & validate business model, product SKU’s and commercial platform designs. • Support scientific research team with empirical data analysis on product formulations and therapeutic levels of targeted ingredients with strong emphasis to adhere to FSANZ standards. • Supply and logistics support of product(s) physical packaging with lead times, cost analysis, design direction as well as packaging concepts with marketing extensions. • Conduct customer development initiatives to pivot & validate business model, product SKU’s and commercial platform designs.



Monash University

• Australia
• Higher Education
• 700 & Above Employee

• Monash Science Internship - Communication

  • Jun 2018 - Jul 2018

  Scientific Communication Through Blog platforms and SEO for Online Media Marketing • Production of science/health blogs in regard to current fitness movements, diets, complimentary medicines & supplements in evaluating their therapeutic efficacy. • Combined with SEO (Search Engine Optimisation), Key word Optimisation and interlinking of other reputable science blogs & sources to offer concise academic insight formulated in a casual tone for public consumption. Scientific Communication Through Blog platforms and SEO for Online Media Marketing • Production of science/health blogs in regard to current fitness movements, diets, complimentary medicines & supplements in evaluating their therapeutic efficacy. • Combined with SEO (Search Engine Optimisation), Key word Optimisation and interlinking of other reputable science blogs & sources to offer concise academic insight formulated in a casual tone for public consumption.



Monash University

• Australia
• Higher Education
• 700 & Above Employee

• Monash Science Student Ambassador

  • Feb 2016 - Nov 2017

  • Volunteer ambassador work for the Faculty of Science, within Clayton & Caulfield campus.• Involved course presentations & future student PR duties in the way of seminar administration, industry tours and public speaking.• Regular social media management that were co-aligned with upcoming industry events andinformational sessions by employers. Additional Journalist coverage of keynote events and speakers published through Monash student news portals.

• Monash Science Internship - Sourcing Agent

  • Jan 2017 - Mar 2017

  • Strategic procurement from global manufactures (Italy, India, China predominately) evaluating suppliers and respective products to meet current market specifications – cross referencing CoA and Product Material Specifications.• Attend marketing and product placement meetings for prospective cosmetic & complementary products, assist in journal evidence gathering to support such goods with an empirical basis.• Review GC, HPLC, IR spectroscopy data of international food products & ingredients to match Australian Industry standards. Show less



Dilmah Tea

• Sri Lanka
• Food and Beverage Services
• 200 - 300 Employee

• Customer Service Representative

  • Nov 2014 - Apr 2016

  • Processing & collation of inbound and outbound web-based customer orders, retail service of placed orders and stall retail concessions at tea expos. • Call center queries/customer direct orders, stock transfer, retail concession sales, courier liaison, dispatch of outgoing mail, courier logistics, computer data cataloguing and filing. • Processing & collation of inbound and outbound web-based customer orders, retail service of placed orders and stall retail concessions at tea expos. • Call center queries/customer direct orders, stock transfer, retail concession sales, courier liaison, dispatch of outgoing mail, courier logistics, computer data cataloguing and filing.