Callum Amess
Gaming Analyst at Admiral Slots- Claim this Profile
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Topline Score
Bio
Credentials
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Full Driving License
Driver and Vehicle Licensing Agency (DVLA)Dec, 2015- Nov, 2024
Experience
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Admiral Slots
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United Kingdom
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Gambling Facilities and Casinos
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1 - 100 Employee
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Gaming Analyst
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Oct 2021 - Present
• Responsible for weekly Take and Comparison reporting and distribution. • Creating incentive trackers through liaising with Ops staff and distributing on a weekly basis • Producing weekly and daily KPI reports in Tableau for both AGC’s and FEC’s • Communicating with suppliers and providing analysis of their product • Responsible for producing and developing KPI reports for KwikTan and providing analysis on a regular basis • Other responsibilities include regular ad-hoc analysis and investigations. Show less
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Citizens Advice
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Trainee Money Advice Caseworker
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Oct 2020 - Oct 2021
• Give accurate and detailed advice to clients as part of a charitable service • Completing detailed case notes which accurately reflect the clients circumstances • Communicate both verbally and written with both client and creditors • Complete online learning and self teaching while working remotely from home • Evaluate client needs during client contact and applying appropriate knowledge • Use of appropriate questioning to retrieve pertinent information • Promoting and maintaining client confidentiality from first to final client contact • Adapting to software used in the workplace for storing and evaluating information • Consistently working with in Consumer Credit (CONC) and FCA guidelines Show less
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Greene King
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United Kingdom
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Food and Beverage Services
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700 & Above Employee
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Front of House
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Apr 2019 - Oct 2020
• Continually demonstrating a professional manner and customer service skills earning Team Member of the Month accolade several times • Exemplary time management skills demonstrated by working shifts • Effective problem resolution to achieve the best outcome for the customer • Proactively engaging with customers to assist with any queries • Successfully implementing new Covid-19 safe working practices to keep both customers and other members of staff safe leading to 100% mystery shopper score • Responsible for cashing up at end of day using Aztec software for data entry • Responsible to complete ‘Spot Checks’ and ‘Line Checks’ on stock Show less
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Marsden Cricket Club
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South Shields, England, United Kingdom
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JuniorTeam Coach
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Jan 2016 - Sep 2019
• Organisation and communication of fixtures and training sessions • Acting as role model to junior players • Child-welfare responsibilities • Organisation and communication of fixtures and training sessions • Acting as role model to junior players • Child-welfare responsibilities
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Food And Beverage Assistant
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Oct 2015 - Apr 2019
• Successfully and consistently meeting the deadlines and standards outlined by the event organisers and management team • Ensuring every interaction with a customer has a positive to ensure their visit is memorable and exceeds their expectation • Presenting forecasting information to the management team for Business Centre events • Successfully and consistently meeting the deadlines and standards outlined by the event organisers and management team • Ensuring every interaction with a customer has a positive to ensure their visit is memorable and exceeds their expectation • Presenting forecasting information to the management team for Business Centre events
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St Wilfrids RC College
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South Shields, England, United Kingdom
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Physical Education Assisstant
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Sep 2018 - Dec 2018
• Co-ordinated and implemented coaching sessions for various age groups • Organised and assembled equipment needed for the lesson’s activity • Assessment and recording of the pupil’s progress • Collaborating with teaching staff to plan lessons in accordance with the school curriculum • Co-ordinated and implemented coaching sessions for various age groups • Organised and assembled equipment needed for the lesson’s activity • Assessment and recording of the pupil’s progress • Collaborating with teaching staff to plan lessons in accordance with the school curriculum
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Education
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2016 - 2019
Northumbria University
Bachelor's degree, BSc Applied Sport Science with Coaching -
2014 - 2016
St. Wilfrids RC College, South Shields
A-Levels -
2009 - 2014
St. Wilfrids RC College, South Shields
GCSE
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