Accounts Management Coordinator

• Apr 2023 - Present

Senior Partnerships Associate

• Jan 2023 - Apr 2023

Collaborated closely with cross-functional teams, including Sales, Marketing, and Podcast Development, to align partnership strategies and execute integrated campaigns successfully.Performed outreach for the Podcast Development team, identifying potential podcast partners and fostering relationships to expand the podcast partners of Glassbox Media.Demonstrated exceptional communication and presentation skills by contributing to informative and visually engaging decks for potential brand and podcast partners, effectively showcasing the value and benefits of collaboration.Utilized Sprout Social trends and data analysis to monitor and interpret social media trends, providing valuable insights and recommendations to podcast partners, enhancing their social media presence and engagement.Stayed abreast of industry trends, emerging technologies, and competitive landscape, contributing to the continuous improvement and innovation of partnership initiatives. Show less

Partnerships Associate

• Oct 2022 - Jan 2023

Supports Creator Partnerships, Revenue, Ad Operations, and Growth Marketing teams

Editor in Chief

• Feb 2020 - Oct 2022

Successfully established and led Armondo, an arts and entertainment blog, as the Editor-in-Chief and Founder. Conducted engaging and informative interviews with artists, musicians, and industry professionals, showcasing a strong ability to connect with interviewees and elicit captivating stories and insights. Maintained and managed the blog's website and social media platforms, curating and publishing compelling content to engage and grow the blog's audience. Produced and hosted the Armondo podcast, overseeing all aspects of its production, including guest selection, scripting, recording, and editing, resulting in a unique and engaging audio experience for listeners. Show less

Greeter

• Jun 2020 - Aug 2021

Demonstrated strong customer service skills as a Greeter at Dick's Last Resort, efficiently seating guests in a high-volume restaurant and ensuring a smooth and enjoyable dining experience. Effectively managed waitlists, efficiently handling reservations and coordinating with the restaurant staff to minimize wait times and maximize seating capacity. Displayed excellent communication skills by answering and directing phone calls, providing accurate information, and assisting with customer inquiries and requests. Actively engaged in merchandise sales, promoting and selling restaurant-branded merchandise to enhance the guest experience and generate additional revenue. Contributed to the training and onboarding of new greeters for the Summer 2021 season, providing guidance and support to ensure a seamless transition and consistent quality of service. Collaborated closely with the restaurant staff and management, fostering a cohesive and cooperative team environment to deliver exceptional service and exceed customer expectations. Show less

Writer

• May 2020 - Jan 2021

Contributed to the editorial team of Old Village Living Magazine as a skilled writer, conducting interviews with community members, business owners, and families to gather information for 2-3 monthly feature articles. Demonstrated exceptional communication and interpersonal skills while engaging with interviewees, building rapport, and eliciting compelling stories and insights to create engaging and informative content. Exhibited a keen eye for detail and strong research abilities, conducting thorough background research to ensure accurate and well-informed articles that resonated with the target audience. Crafted well-written and captivating feature articles, showcasing a diverse range of topics related to the community, culture, and local businesses, effectively reflecting the spirit and essence of the Old Village. Show less

Barista

• Apr 2019 - Oct 2019

Demonstrated a strong passion for coffee and a commitment to excellence as a barista at The Rise Coffee Bar. Acquired extensive knowledge of dialing in espresso through rigorous training and actively seeking local coffee education classes. Provided exceptional customer service to a diverse clientele, including regulars, hotel guests, and other customers, creating a welcoming and personalized experience that exceeded expectations. Maintained inventory control by consistently restocking supplies and monitoring stock levels to ensure seamless operations during peak hours. Collaborated closely with the team, fostering a positive and efficient work environment, and contributing to a cohesive and well-functioning coffee bar. Proactively engaged with customers, sharing knowledge about coffee origins, flavor profiles, and brewing methods, further enhancing their coffee experience. Show less

Intern

• Jan 2019 - May 2019

Demonstrated strong interpersonal skills and a friendly demeanor while interacting with customers, addressing inquiries, resolving issues, and promoting upcoming events. Exhibited excellent attention to detail and organizational skills in managing ticketing systems and maintaining accurate records of sales and attendance. Gained valuable insights into the music and entertainment industry, learning about event management, contract administration, and marketing strategies. Demonstrated strong interpersonal skills and a friendly demeanor while interacting with customers, addressing inquiries, resolving issues, and promoting upcoming events. Exhibited excellent attention to detail and organizational skills in managing ticketing systems and maintaining accurate records of sales and attendance. Gained valuable insights into the music and entertainment industry, learning about event management, contract administration, and marketing strategies.

Music Editor

• Aug 2018 - May 2019

Successfully managed a team of writers for the music section of the college magazine, overseeing content creation, editing articles, and ensuring timely publication of high-quality music-related content.Wrote and edited engaging interviews and music reviews, showcasing a deep understanding of various music genres and artists while maintaining the magazine's editorial standards and voice.Demonstrated advanced skills in Adobe InDesign by designing visually appealing pages for the quarterly magazine, effectively incorporating text, images, and graphics to enhance the overall reader experience.Maintained effective communication with managers, artists, and PR teams to organize interviews and secure press coverage, building strong relationships and facilitating successful collaborations.Exhibited exceptional attention to detail and adherence to deadlines, coordinating editorial schedules, and implementing efficient workflows to meet publication targets. Show less

Flagship DJ

• Aug 2018 - Dec 2018

Curated and hosted a dynamic weekly radio show for Cisternyard Media, showcasing a diverse range of music genres and captivating listeners with engaging on-air commentary and music selection.Utilized professional radio software and equipment to deliver high-quality audio and create a seamless listening experience for the audience.Demonstrated excellent time management skills, consistently meeting deadlines for radio show preparation and event setup while maintaining a high level of professionalism and attention to detail. Show less

Cultural Arts Department Intern

• Jan 2018 - May 2018

Played a vital role in the Cultural Arts Department at the City of North Charleston by actively contributing to the planning and execution of a city-wide arts festival. Assisted in various aspects of the festival's organization, including logistics coordination and event preparation. Conducted comprehensive research to support team members in generating innovative program and event ideas, helping to enhance the city's cultural offerings and community engagement. Demonstrated meticulous attention to detail while entering data and proofreading festival contracts and materials, ensuring accuracy and adherence to established guidelines. Gained valuable experience in the cultural arts sector, acquiring insights into event management, arts programming, and municipal operations, contributing to the overall success and impact of the City of North Charleston's cultural initiatives. Show less

Marketing Intern

• Oct 2017 - Dec 2017

Utilized social media platforms to create engaging and informative Facebook events, optimizing reach and engagement with the studio's target audience. Demonstrated strong attention to detail and creativity in designing visually appealing marketing materials that adhered to the studio's brand guidelines, contributing to increased brand awareness and student enrollment. Worked autonomously while maintaining open communication with the studio owner, contributing innovative ideas during meetings and actively participating in collaborative discussions. Show less

Intern

• Jun 2017 - Jun 2017

Contributed as a dedicated intern on the East Coast leg of the Happy Together Tour, assuming various responsibilities to ensure the seamless execution of performances and events. Demonstrated exceptional organizational skills and attention to detail in handling merchandise sales, effectively managing inventory, processing transactions, and providing excellent customer service to concert attendees. Acquired valuable hands-on experience in live event production, working closely with the sound and lighting teams to ensure optimal audio and visual quality for each performance. Show less

Front Desk

• Sep 2016 - May 2017

Responsible for efficiently checking in students' guests, ensuring accurate documentation and adherence to university policies and procedures. Answered phone calls, providing excellent customer service by promptly addressing inquiries, resolving issues, and directing calls to the appropriate personnel. Exhibited exceptional interpersonal and communication skills, building positive relationships with students, staff, and visitors. Responsible for efficiently checking in students' guests, ensuring accurate documentation and adherence to university policies and procedures. Answered phone calls, providing excellent customer service by promptly addressing inquiries, resolving issues, and directing calls to the appropriate personnel. Exhibited exceptional interpersonal and communication skills, building positive relationships with students, staff, and visitors.