Callie Mullins

Phone Intake Counselor at Springstone
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Kentucky, United States, US

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Bio

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Credentials

  • Human Subjects and HIPAA Research
    CITI Program
    May, 2022
    - Nov, 2024

Experience

  • Springstone
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Phone Intake Counselor
      • Feb 2023 - Present

      • Answer calls from referring facilities regarding possible admissions, referrals for scheduling assessments, or general questions about programming. • Work in collaboration with team to provide quality care for all patients and appropriate support for all Springstone hospitals. • Address crisis calls in a professional manner and use stabilization techniques to address caller issues. • Communicate effectively with hospital staff members in the locations where the patient will be further assisted. Show less

  • State Farm
    • United States
    • Insurance
    • 700 & Above Employee
    • Sales And Marketing Intern
      • May 2022 - Aug 2022

      • Uncovered customer needs and passed them to licensed agents for review. • Assisted in direct marketing efforts to centers of influence and potential customers. • Worked with existing clients onboarding them to office systems and processes. • Uncovered customer needs and passed them to licensed agents for review. • Assisted in direct marketing efforts to centers of influence and potential customers. • Worked with existing clients onboarding them to office systems and processes.

  • Kendra Scott
    • United States
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Stylist
      • Jul 2021 - May 2022

      • Achieved personal and team sales goals through consultative selling strategies, utilizing sales and conversion skills. • Helped prepare shipments and helped count, log, and properly store new inventory. • Provided a memorable and personalized customer experience. • Achieved personal and team sales goals through consultative selling strategies, utilizing sales and conversion skills. • Helped prepare shipments and helped count, log, and properly store new inventory. • Provided a memorable and personalized customer experience.

Education

  • University of Louisville
    Bachelor of Science - BS, Psychology and Communication
    2019 - 2023
  • Craft Academy for Excellence in Science and Mathematics at Morehead State University
    High School Diploma
    2017 - 2019

Community

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