Experience

Airbiz

• Australia
• Airlines and Aviation
• 1 - 100 Employee

• Communications, Conferences & Events

  • May 2023 - Present

  Melbourne, Victoria, Australia

• Communications Coordinator

  • Apr 2017 - Present

  Melbourne, Australia Airbiz is an international aviation consultancy firm with over 30 years' experience in the industry. Our clients include airport owners, operators, investors, airlines, government agencies and other aviation stakeholders. Key responsibilities: Writing newsletters, press releases and articles Coordinating proposal submissions Creating conference presentations Planning for Next Generation World Airports Conference at 2021 Avalon Airshow Organising sponsorships… Show more Airbiz is an international aviation consultancy firm with over 30 years' experience in the industry. Our clients include airport owners, operators, investors, airlines, government agencies and other aviation stakeholders. Key responsibilities: Writing newsletters, press releases and articles Coordinating proposal submissions Creating conference presentations Planning for Next Generation World Airports Conference at 2021 Avalon Airshow Organising sponsorships, exhibitions and attendance at conferences Planning internal workshops, events and retreats including yearly forum for entire company Maintaining marketing capabilities Planning client events Social media



Smarthouse Fire Solutions

• Administrative Assistant

  • Apr 2015 - Apr 2017

  Melbourne, Australia Smarthouse Fire Solutions is Victoria’s leading specialist in smoke alarm maintenance, carbon monoxide testing, plumbing and electrical services for residential real estate rent rolls. Key Responsibilities: • Offering exceptional customer service to tenants and property managers • Taking charge of data management; balancing and prioritising incoming work to ensure critical items are promptly addressed • Working with office team to complete rent roll service cycles within the… Show more Smarthouse Fire Solutions is Victoria’s leading specialist in smoke alarm maintenance, carbon monoxide testing, plumbing and electrical services for residential real estate rent rolls. Key Responsibilities: • Offering exceptional customer service to tenants and property managers • Taking charge of data management; balancing and prioritising incoming work to ensure critical items are promptly addressed • Working with office team to complete rent roll service cycles within the timeframe promised to the client • Effectively addressing customer queries and issues; resolving complaints without escalation • Meeting daily scheduling KPIs Show less



Hays

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Receptionist and Administrative Assistant

  • Mar 2014 - Mar 2015

  Melbourne, Australia Hays is a recruitment agency with offices across Australia. Working with Hays' office support division during my first year of postgraduate study allowed me to gain experience in several different organisations and industries. • Receptionist, Healthconnex (Dec 14-Jan 15): fit Health Services Directory process manual documents to new template guidelines; organised meetings; assisted HR with organisation of incoming job applications; ad-hoc admin tasks. • Data Entry Operator… Show more Hays is a recruitment agency with offices across Australia. Working with Hays' office support division during my first year of postgraduate study allowed me to gain experience in several different organisations and industries. • Receptionist, Healthconnex (Dec 14-Jan 15): fit Health Services Directory process manual documents to new template guidelines; organised meetings; assisted HR with organisation of incoming job applications; ad-hoc admin tasks. • Data Entry Operator, Victorian Electoral Commission (Dec 14): worked with team to process ballots for the November 2014 state election. • Receptionist, St. Francis Church (Sep-Oct 14): received visitors, answered guest queries and assisted visitors in finding support services (counselling, shelters, etc) as needed. Created and maintained a membership database for the Altar Society. • Administrative Assistant, Uniting Church of Australia (May-Jun 14): took minutes for Property Board and Program Directors Group meetings; organised meeting room bookings and catering; assisted with preparing consultant presentations and creating visual aids • Customer Service Officer, Victorian Building Authority (Mar-Apr 14): worked with owner-builder department to process applications; learned HP TRIM and Owner-Builder records management software to keep track of data Show less



SC Johnson

• United States
• Manufacturing
• 700 & Above Employee

• Receptionist & Business Support

  • Aug 2013 - Feb 2014

  Sydney, Australia SC Johnson is a global manufacturer of leading household brands such as Pledge, Off, Mr. Muscle and Glade. It is a top competitor in categories such as pest control, home cleaning, air care, home storage, shoe care and auto care. Key Responsibilities: •Liaised with staff members across internal departments (marketing, sales, operations, finance, HR) to successfully complete administrative tasks. •Operated six-line phone system with call volume of 70 per day; represented SCJ… Show more SC Johnson is a global manufacturer of leading household brands such as Pledge, Off, Mr. Muscle and Glade. It is a top competitor in categories such as pest control, home cleaning, air care, home storage, shoe care and auto care. Key Responsibilities: •Liaised with staff members across internal departments (marketing, sales, operations, finance, HR) to successfully complete administrative tasks. •Operated six-line phone system with call volume of 70 per day; represented SCJ professionally and courteously •Effectively addressed 20 consumer queries per day and handled complaints without need for escalation •Coordinated induction programs to support new employees during their first few weeks with SCJ •Coordinated internal invoice processing system using SAP, maintaining relationships with vendors and ensuring timely payment of bills. •Managed procurement of office supplies and catering; kept track of usage of meeting and presentation rooms Show less



CenterPoint Aviation Law

• United States
• Legal Services
• 1 - 100 Employee

• Executive Assistant

  • Feb 2011 - Jul 2012

  Seattle, WA CenterPoint Aviation Law is a boutique aviation law firm specialising in the purchase and sale of private aircraft. Its three attorneys counsel clients on compliance with federal aviation regulations, Federal Aviation Administration registration, tax structuring and ownership arrangements, as well as managing the network of intermediaries necessary to aircraft transactions. Key Responsibilities: •Managed work and personal diaries for three attorneys •Organising meetings and… Show more CenterPoint Aviation Law is a boutique aviation law firm specialising in the purchase and sale of private aircraft. Its three attorneys counsel clients on compliance with federal aviation regulations, Federal Aviation Administration registration, tax structuring and ownership arrangements, as well as managing the network of intermediaries necessary to aircraft transactions. Key Responsibilities: •Managed work and personal diaries for three attorneys •Organising meetings and calls between attorneys and globally based clients •Collaborated with management consultants to develop time management plan for 2012; tracked progress •Organised travel arrangements including air, car, hotel and entertainment •Managed billing and invoicing process Show less



Íbero Spanish School

• Argentina
• Technology, Information and Internet

• Student Coordinator

  • Nov 2009 - May 2010

  Buenos Aires, Argentina Íbero is a school for foreigners in Buenos Aires specializing in weeklong intensive Spanish classes of all levels and monthlong TEFL (Teaching English as a Foreign Language) certification courses. Key Responsibilities: •Advised students on housing, transportation, cultural issues and living as a foreigner in Buenos Aires •Created and maintained weekly schedule to organise Spanish and TEFL classes for 70+ students •Managed class bookings and handled payment •Facilitated… Show more Íbero is a school for foreigners in Buenos Aires specializing in weeklong intensive Spanish classes of all levels and monthlong TEFL (Teaching English as a Foreign Language) certification courses. Key Responsibilities: •Advised students on housing, transportation, cultural issues and living as a foreigner in Buenos Aires •Created and maintained weekly schedule to organise Spanish and TEFL classes for 70+ students •Managed class bookings and handled payment •Facilitated communication between English-speaking students and Spanish-speaking staff •Improved students' ability to get involved in extracurriculars by maintaining a weekly blog that highlighted activities and events around Buenos Aires •Supervised social media platforms, enabling Íbero to better connect with its students Show less



Pura Vida Juice Bar

• Marketing Intern

  • Jul 2009 - Oct 2009

  Buenos Aires, Argentina •Updated blog, wrote English and Spanish content for monthly newsletter •Set up promotional material exchange with local hostels, restaurants, schools and dance studios



University of Puget Sound

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant, Office of International Programs

  • Aug 2007 - May 2008

  Tacoma, WA •Wrote monthly campus newsletter for students overseas •Increased interest in international study by planning outreach and recruitment events •Maintained schedule for International Programs advisor