Commercial Lines Client Manager

• Oct 2019 - Present

Assistant Client Manager - Business Insurance

• Mar 2017 - Oct 2019

Service and maintain a large book of commercial construction clients by processing policies, mid term changes, submitting and checking on claims, preparing registry paperwork, review inurance requirements, issue certificates, place project specific coverages when applicable and answering daily inquiries from clients and carriers. Regularly discuss markets and coverages with our partner carriers in order to determine the best option for our clients. Enthusiastically assist in the training of new hires within our construction unit as well as commercial lines. Show less

Artist & Printmaker

• Sep 2004 - Present

Continuously working towards building a body of work to depict a variety of imagery ranging from abstract environmental landscapes, illustrative images of woodland creatures, portraits of animals to patterns for fabric and paper. Conceptualizing ideas and executing them in a variety of media in order to provide the most effective results. Utilizing my strengths in time management to create bodies of work or custom images in a given amount of time. My work has become a combination of commercial and fine art that are constantly interweaving and pushing boundaries. As I try to explore my own ideas of life, time and emotion through my art, I am continuously thinking of how to allow viewers into this space so they too are allowed to question these ideas. I have been described as a child of nature and I believe that is evident in many of my images as they pull from the world around me. We live in a beautiful place which unfortunately gets overlooked more and more. I feel responsible for not only reminding myself to stop and acknowledge this beauty but to help others experience this as well. My work can be viewed at CallaGrace.com and if you have any questions or interests in existing or commission work please contact me at CallaGrace86@gmail.com. Show less

Risk Management Specialist

• Sep 2015 - Mar 2017

Serve as a resource for project teams, subcontractors and clients in handling miscellaneous risk & insurance related issues while working with members of the Risk Management Team to ensure a consistent and a positive overall product and experience. Work with the Insurance Administrators, Coordinators and project teams to smoothly manage all elements of our Contractor Controlled Insurance Program (CCIP) including but not limited to start up, kick off meetings, enrollment/exclusions of subcontractors and reporting to teams and upper management. Oversee and participate in the overall upkeep of all traditional and wrap up projects in the Northeast. Help to develop manuals and training materials for the department and assist in the training of Suffolk employees on an assortment of procedures and programs. Work closely with the Director of Risk Management gathering all required documentation for Subguard applications. Generate monthly compliance SOP scores for all Northeast projects and execute quarterly internal audits to ensure consistency across all regions. Help process and disperse Suffolk's insurance renewals. Request certificates for Owners and other parties as required. Show less

Insurance Administrator

• Feb 2013 - Sep 2015

Directly work with subcontractors and project teams to maintain insurance requirements on 40+ projects in our Northeast region.Consistently monitor subcontractors insurance throughout the duration of a project while providing teams with up to date information via weekly/monthly reports, conference calls and onsite meetings. Provide a supporting hand in the start up of a project by reviewing Owner contract insurance requirements, requesting the appropriate certificates and coordinating training or kick off meetings with the new teams. Coordinate the enrollment and exclusion from Suffolk's wrap up insurance programs for subcontractors working on these projects.Noteworthy Projects:Four Seasons - One Dalton Boston, Brigham & Women's Hospital - The Building of the Future, Troy Boston - 275 Albany Street, Waterside Place, The Victor Show less

Front Desk Coordinator

• Mar 2012 - Mar 2013

Successfully manage the salon floor by coordinating stylists and assistant’s schedules to ensure a timely and stress-free experience for clients. Oversee and draft email correspondence to clients and vendors. Serve as the first point of contact for all clients and ensure they receive the full Aveda experience. Quickly and seamlessly reschedule appointments when staff are sick or unexpectedly out of work while working with many different availabilities between both clients and stylists’ schedules. Manage inventory stock and sales. Show less

Assistant manager

• Aug 2009 - Apr 2012

Consistently led a team of employees towards accomplishing daily projects while professionally engaging with customers in order to provide a creative and inspiring experience. Regularly designed, organized, prepared, and taught workshops at the Dedham location on various crafts and artistic projects for all age groups. Enthusiastically led the invitation department by tracking all orders placed through the store and ensured all products were received and delivered on time. Regularly checked in with clients to update them on order status and assist in the design process. Trained staff on all aspects of the invitation department work flow. Played a significant role in daily operations of the store, such as cashing out, making deposits, setting tables to meet visual standards and ordering supplies. Communicated with Corporate managers and directors on a regular basis. Show less

artist residence member

• 2011 - 2012

Worked as part of a non profit cooperative group, making both personal and group works of art. Helped maintain the shared workspace. Worked as part of a non profit cooperative group, making both personal and group works of art. Helped maintain the shared workspace.

Figure Skating Coach

• Sep 2004 - May 2010

An introductory level program to allow people of all ages to enjoy skating for both recreational and more advanced purposes. An introductory level program to allow people of all ages to enjoy skating for both recreational and more advanced purposes.

Bank Teller

• 2007 - 2008