Experience

Journey Community Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Student Ministries Pastor

  • 2005 - Present

  • Plan, develop and lead spiritual, recreational, social and community group outreach program curriculums for 11-18-year-olds. • Manage the ministry budget; hire, evaluate, train and coach personnel. • Coordinate community service projects that assist the elderly, economically and socially disadvantaged within the community. • Grew ministry program from 60 students to 400 students. • Plan, develop and lead spiritual, recreational, social and community group outreach program curriculums for 11-18-year-olds. • Manage the ministry budget; hire, evaluate, train and coach personnel. • Coordinate community service projects that assist the elderly, economically and socially disadvantaged within the community. • Grew ministry program from 60 students to 400 students.



Medina Christian Academy

• United States
• Education Administration Programs
• 1 - 100 Employee

• High School Science Teacher

  • 2002 - 2005

  • Taught biology, chemistry, earth and physical science courses to students in grades 9-11. • Created all daily lessons, tests, laboratory experiments, semester tests and assessments. • Instituted a weekly Bible study for girls in grades 9-12 with a focus on raising self-esteem and resisting peer pressure. • Taught biology, chemistry, earth and physical science courses to students in grades 9-11. • Created all daily lessons, tests, laboratory experiments, semester tests and assessments. • Instituted a weekly Bible study for girls in grades 9-12 with a focus on raising self-esteem and resisting peer pressure.



Davis College

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Assistant, Office of Institutional Advancement

  • 2000 - 2002

  • Organized and coordinated a golf tournament for 200+ business owners and political leaders. • Developed and maintained relationships with wealthy donors and distinguished alumni. • Managed the schedule, flight arrangements and other logistical duties for the Vice President of Institutional Development. • Organized and coordinated a golf tournament for 200+ business owners and political leaders. • Developed and maintained relationships with wealthy donors and distinguished alumni. • Managed the schedule, flight arrangements and other logistical duties for the Vice President of Institutional Development.



M&T Bank

• United States
• Financial Services
• 700 & Above Employee

• Call Center Manager and Customer Service Representative

  • 1996 - 2000

  Manager, Call Center, 1997-2000 Representative, Customer Service, 1996-1997 • Partners Trust Financial Group purchased BSB Bank & Trust in 2004 and M&T Bank Corporation acquired Partners Trust in 2007. • Oversaw customer service, staffing, training, employee relations and quality assurance. • Supervised ten customer service representatives receiving 1000+ daily calls. • Generated $1M+ in revenue by creating and implementing new financial initiatives. • Managed a $2M budget and ensured proper fund management. • Achieved an 85% customer satisfaction rating. • Investigated and resolved complex customer service inquiries and situations. Show less