Calisha A. Prince
Barista/Shift Lead at The Daily by Butcher & Bee- Claim this Profile
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Bio
Credentials
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PHS1010: COVID-19 CONTACT TRACING
Purdue UniversityOct, 2020- Oct, 2024
Experience
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The Daily by Butcher & Bee
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United States
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Restaurants
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1 - 100 Employee
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Barista/Shift Lead
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Sep 2022 - Present
- Prepared and serve a variety of coffee and tea drinks, following company recipes and standards - Provided exceptional customer service and create a welcoming atmosphere for all customers - Maintained cleanliness and organization of the coffee bar and back-of-house areas - Operated equipment such as espresso machines and grinders, ensuring that they are properly maintained and cleaned - Assisted with inventory management, including ordering supplies and monitoring stock levels - Managed cash and credit card transactions, including balancing the cash register at the end of each shift - Trained and mentored new team members as needed - Collaborated with the store manager to identify areas for improvement and implement solutions - Supported other aspects of the store's operations as needed, such as food preparation and serving Show less
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Freelance Videographer
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Jun 2013 - Present
- Meet with clients to understand their needs and vision for each project - Capture high-quality video using professional equipment and techniques - Deliver final video to clients in a timely manner - Maintain organization and backup of digital files - Manage your own schedule and workflow to ensure timely completion of projects - Collaborate with clients and other professionals as needed to ensure project success - Stays up-to-date with industry trends and techniques to continually improve skills Show less
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West Egg Cafe
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United States
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Restaurants
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1 - 100 Employee
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Barista
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Jan 2022 - Sep 2022
- Prepared and served a range of beverages, including coffee, tea, espresso, and specialty drinks, according to customer orders and restaurant standards - Operated and maintain various equipment, such as espresso machines, grinders, and blenders, ensuring they are always clean and in good working order - Interacted with customers in a friendly and welcoming manner, taking their orders, answering questions, and making recommendations based on their preferences - Processed customer transactions accurately and efficiently, handling cash, credit, and gift card payments, and reconciling cash drawers at the end of each shift - Collaborated with team members to ensure a smooth and efficient operation, including communicating about inventory levels, preparing for rushes, and supporting each other as needed - Adhere to food safety and sanitation guidelines to maintain a clean and safe environment for customers and staff - Continuously learn about new products and techniques in the coffee industry, staying up to date on trends and sharing knowledge with customers and colleagues Show less
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Operations Team Member
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Mar 2019 - Jan 2020
- Maintained overall price integrity within the store - Audited store tags, signs, and scale prices to confirm tag/signage/price match - Performed all cash register functions as well as replenished supplies needed across the store - Assisted with inventory management, including receiving, stocking, and rotating products - Ensured that all products were properly labeled and priced according to company standards - Maintained cleanliness and organization of the store, including front-end, backroom, and storage areas - Followed all food safety and sanitation guidelines, including proper handling and storage of products - Assisted with special projects and tasks as assigned by leadership team - Provided exceptional customer service and support to customers as needed - Collaborated with team members and leadership to identify areas for process improvement and implement solutions Show less
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Craig McQueen Salon
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United States
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Consumer Services
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1 - 100 Employee
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Closing Manager
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Sep 2018 - Mar 2019
- Acted as liaison between clients and stylists to ensure all customer service complaints and inquiries are handled correctly. -Salon Facebook content curator, acting as photographer and videographer. -Supervise staff during closing procedures, ensuring that all tasks are completed in a timely and efficient manner - Handled financial transactions, including cash handling and credit card processing, and ensure that all records are accurate and up-to-date - Managed inventory and supplies, including ordering products as needed and keeping track of stock levels - Oversaw cleaning procedures to ensure that the salon is clean and presentable for the next day's business - Resolved any customer issues or complaints that arise during the closing shift, and provide exceptional -customer service to ensure customer satisfaction -Ensure compliance with all salon policies and procedures, including safety and sanitation regulations -Train and develop staff, providing ongoing feedback and support to help them improve their performance -Maintain a positive and professional work environment, fostering teamwork and collaboration among staff members - Ensure that all equipment is properly maintained and in good working order - Assist with scheduling and payroll as needed - Perform other duties as assigned by the salon owner Show less
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Van Michael Salon
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United States
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Consumer Services
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1 - 100 Employee
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Guest Experience Advisor
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Jan 2015 - May 2018
- Effectively coordinated guest services across 7 locations to assist clients with the Van Michael Salon and fulfillment of their aesthetic vision at the call center. Answered over 100 calls a day -Created promotional videos for select Van Michael stylists - Greeted guests and provide a warm welcome to the salon - Assisted guests with scheduling appointments, answering questions, and providing recommendations for services and products - Ensured that guests receive exceptional customer service, and address any concerns or issues that arise during their visit - Built relationships with guests to encourage repeat business and positive reviews - Maintained a clean and organized front desk area, including handling cash and credit card transactions and managing inventory of retail products - Assisted with marketing and promotional events to drive business and increase customer loyalty - Educated guests on salon services and products, and make personalized recommendations based on their needs and preferences - Handled phone calls and emails in a professional and timely manner -Collaborated with stylists and other team members to ensure that guest needs are met - Provided support to the Salon Manager as needed - Attended training sessions to stay up-to-date on salon services, products, and trends Show less
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The ICU
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United States
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Media Production
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Associate Producer, Videographer
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Aug 2012 - Jun 2013
- Entrusted with going out to various events to shoot footage and conduct interviews with artists and fans to edit later - Collaborated with the production team to develop creative concepts for video content - Filmed and edited high-quality video content that meets the standards of The ICU - Conducted interviews and captured footage for various projects, including mini-docs, interviews, and social media content - Developed and maintain relationships with key sources and contacts in the health and wellness industry - Stayed up-to-date with industry trends and techniques to continually improve video quality and delivery - Managed video production schedules and timelines, ensuring timely delivery of content - Assisted with post-production tasks, including editing, sound design, and color correction - Managed video assets and maintained organization and backup of digital files - Responsible for creating capability presentations for potential clients. Show less
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MTV Networks
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United States
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1 - 100 Employee
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Production Assistant Intern
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Sep 2011 - Dec 2011
- Transcribed interviews, both live and recorded, accurately and efficiently - Assisted with production tasks such as scheduling, setting up equipment, and preparing scripts - Provided general support to the production team, including running errands, answering phones, and organizing paperwork - Assisted in editing and assembling footage to create compelling and high-quality video content - Helped to ensure that production schedules were met by managing the logistics of the shoot - Collaborated with the team to brainstorm and develop new ideas for content - Filed and organized footage for archival library submission - Assisted in the delivery of content to various platforms and distribution channels Show less
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Chelsea Piers
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United States
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Spectator Sports
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200 - 300 Employee
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Golf Club Receptionist
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Jun 2008 - Apr 2011
- Greeted members and guests in a friendly and professional manner, using their names whenever possible - Managed reservations and check-ins using the club's reservation system - Answered phone calls and responded to emails in a timely and courteous manner - Handled payments for green fees, cart rentals, and other golf-related expenses - Maintained an organized and clean reception area, including restocking supplies and keeping the space tidy - Provided information about the golf course, club policies, and upcoming events - Coordinated with other staff members, including caddies and course marshals, to ensure that guests have a seamless experience - Assisted with other tasks as needed, such as managing the pro shop or helping with events Show less
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Production Assistant Intern
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Sep 2008 - Dec 2008
Transcribed interviews, both live and recorded, accurately and efficiently - Assisted with production tasks such as scheduling, setting up equipment, and preparing scripts - Provided general support to the production team, including running errands, answering phones, and organizing paperwork - Assisted in editing and assembling footage to create compelling and high-quality video content - Helped to ensure that production schedules were met by managing the logistics of the shoot - Collaborated with the team to brainstorm and develop new ideas for content - Filed and organized footage for archival library submission - Assisted in the delivery of content to various platforms and distribution channels Show less
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Education
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2008 - 2012
City University of New York-Brooklyn College
Bachelor's degree, Broadcast Journalism, Literature of the African Diaspora -
2006 - 2008
City University of New York- Medgar Evers
Associate of Arts - AA, Mass Communication
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