Experience

Infectious Disease Connect

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Customer Experience

  • Mar 2023 - Present

• Manager, Customer Experience

  • Jul 2022 - Mar 2023

• Implementation Manager

  • Sep 2021 - Jul 2022

• Clinical Implementation Specialist

  • Jan 2021 - Aug 2021



Omnicell

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Implementation Manager

  • Mar 2020 - Jan 2021



Elsevier

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Implementation Analyst - ClinicalPath

  • Nov 2017 - Mar 2020

  Track and maintain all aspects of ClinicalPath implementations while providing exceptional customer service to clients. Coordinate technical activities and facilitate pharmacy, research, and workflow discussions. Provide remote and on-site training for physicians and clinical support staff. Track and maintain all aspects of ClinicalPath implementations while providing exceptional customer service to clients. Coordinate technical activities and facilitate pharmacy, research, and workflow discussions. Provide remote and on-site training for physicians and clinical support staff.



Independence Professionals

• Pittsburgh, Pennsylvania

• Habilitation Specialist

  • Oct 2016 - Feb 2020

  Work one-on-one with clients with various intellectual disabilities through an individualized program that promotes greater independence at home and within the community. Committed to helping clients reach their full potential through measurable outcomes. Work one-on-one with clients with various intellectual disabilities through an individualized program that promotes greater independence at home and within the community. Committed to helping clients reach their full potential through measurable outcomes.



Pittsburgh Community Reinvestment Group

• United States
• Non-profit Organizations
• 1 - 100 Employee

• AmeriCorps VISTA Leader

  • Oct 2016 - Oct 2017

  Ongoing recruiting, training, and managing a group of AmeriCorps VISTA members within the Pittsburgh community. Facilitated monthly professional development training for members. Promoted sustainability of VISTA projects through effective communication and organization, monthly progress reports from sites, and administrative project management. Ongoing recruiting, training, and managing a group of AmeriCorps VISTA members within the Pittsburgh community. Facilitated monthly professional development training for members. Promoted sustainability of VISTA projects through effective communication and organization, monthly progress reports from sites, and administrative project management.



Youth Villages

• United States
• Philanthropic Fundraising Services
• 700 & Above Employee

• AmeriCorps National Service Member

  • Sep 2015 - Jul 2016

  Provided one-on-one weekly tutoring sessions to students focusing on literacy, math, life skills, and other core subjects at an accredited Title I school. Engaged students in experiential hands-on activities, including West African drumming, community gardening, equine therapy, outdoor kitchen life skills lessons, and summer programming. Led weekly student council meetings to incorporate leadership into student’s life. Led and supported weekly collaborations with local nonprofits and organizations. Designed creative and innovative out-of-school enrichment activities focusing on the arts, physical activity, and global citizenship. Show less



AmeriCorps

• Government Administration
• 700 & Above Employee

• KEYS Service Corps Member

  • May 2012 - Aug 2012

  Placed at the Franklin Center of Beaver County during summer term. Assisted in the daily operations of the nonprofit. Assisted in teaching/ coordinating summer programs that focused on business, STEM, and pre-med. Placed at the Franklin Center of Beaver County during summer term. Assisted in the daily operations of the nonprofit. Assisted in teaching/ coordinating summer programs that focused on business, STEM, and pre-med.