Caley Finlin

Server at The Broadview Hotel Toronto
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Conversational French -
Skills

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Bio

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Credentials

  • "Award T"​ Program
    Consejo Regulador del Tequila, A.C

Experience

  • The Broadview Hotel Toronto
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Server
      • 2017 - Present

      • Influences exceptional customer service experience standards as a member of the opening team• Executes weddings and private parties individually and with small teams• Engages in active listening and communication with customers and coworkers to ensure customer satisfaction• Trains and onboard staff on restaurant procedures and processes • Influences exceptional customer service experience standards as a member of the opening team• Executes weddings and private parties individually and with small teams• Engages in active listening and communication with customers and coworkers to ensure customer satisfaction• Trains and onboard staff on restaurant procedures and processes

  • Los Colibris
    • Server
      • Mar 2014 - 2017

      •Developed and maintained a culture and restaurant philosophy from the opening of the establishment•Coordinated with the special events teams to ensure perfect execution of parties and private events•Advanced food and beverage knowledge to deliver detailed customer service experiences •Developed and maintained a culture and restaurant philosophy from the opening of the establishment•Coordinated with the special events teams to ensure perfect execution of parties and private events•Advanced food and beverage knowledge to deliver detailed customer service experiences

  • Andrew Richard Designs Events
    • Canada
    • Events Services
    • 1 - 100 Employee
    • Events Bartender
      • 2013 - 2015

      •Responsible for the set up and tear down of bar and event spaces•Experience working in a high-volume and fast-paced environment•Experience working with high-end clientele and VIPs. •Responsible for the set up and tear down of bar and event spaces•Experience working in a high-volume and fast-paced environment•Experience working with high-end clientele and VIPs.

  • RIverside Public House
    • Server
      • Aug 2012 - Nov 2013

  • Virgin Plus
    • Canada
    • Telecommunications
    • 300 - 400 Employee
    • Sales Representative
      • Sep 2011 - Apr 2012

      •Provided customers with superior knowledge of products and plans•Identified customer needs and sales opportunities•Consistently met sales quotas and expectations •Provided customers with superior knowledge of products and plans•Identified customer needs and sales opportunities•Consistently met sales quotas and expectations

Education

  • George Brown College
    Postgraduate Certificate, Human Resources Management
    2022 - 2022
  • Ryerson University
    Bachelor of Arts (B.A.), Arts and Contemporary Studies
    2009 - 2013
  • University of Ottawa
    International Politics and Modern Languages
    2008 - 2009

Community

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