Experience

NSC Agency

• United States
• Insurance
• 1 - 100 Employee

• Area Manager

  • Nov 2020 - Present

  Charlotte, North Carolina, United States



Harris Teeter

• United States
• Retail Groceries
• 700 & Above Employee

• IS Promotions Analyst

  • Jul 2018 - Nov 2020

  Matthews, NC

• Distribution Clerk

  • Jun 2017 - Jul 2018

  Indian Trail, NC • Scanned daily reports for errors • Analyzed current schedule and set appointments for outside carriers • Used BICEPS, TRICEPS, Microsoft Excel, and Microsoft Outlook strategically to communicate all warehouse delivery appointments

• PIR/Forklift Floater

  • Nov 2011 - Jun 2017

  Indian Trail, NC • Achieved certification on 5 types of Crown Lift Trucks in order to complete specific duties and tasks • Utilized the TRICEPS system to select up to 3,000 cases for specialized orders per shift with 100% accuracy • Maintained constant awareness of surroundings while exercising expert safety habits



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Director of Ongoing Development

  • Nov 2007 - Oct 2010

  Charlotte, NC • Organized training and development as well as continuing education for 60 staff members • Exceeded expectations of service for up to 60 tables per shift • Highest rated employee for customer service through third-party, feedback surveys



Carolina Pool Management - Charlotte

• United States
• Recreational Facilities
• 1 - 100 Employee

• Facilities Manager

  • May 2006 - Sep 2006

  Huntersville, NC • Supervised swimming activities for up to 80 patrons simultaneously • Coordinated the schedules of 3-5 lifeguards to ensure adequate coverage on a weekly basis • Tested all pool chemicals and machinery to ensure a safe environment