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5.0

/5.0
/ Based on 2 ratings
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Hemanshu Jain

I hired Caleb as a Sales and Marketing Executive in 2011 and since then he has proven himself to be a brilliant and focused business developer. Throughout his tenure in Farasbee, Caleb consistently delivered high quality of work. He impressed me with his managerial and negotiation abilities, sourcing and managing vendors, overseeing the operations of each project assigned to him and utilizing his skills to meet each deadline ensuring client satisfaction at all times. Caleb’s hard work has continued to pay dividends long after his tenure here and I would recommend him to other companies.

Andrew T. Mackay

I got Caleb on board several web projects for Bohemia Junction Limited and Mumbai Composers Lab where he worked on web development, build and integration. I found Caleb very understanding of the brief in hand and the best way to implement it not only in a cost-effective way but in a way which was easy for us to manage and for our clients to iteract with and use. He kept to the timelines and budget that he agreed to and I was impressed with his work ethics and approach to client intteratction and satisfaction. He is a very hard working young man and I would whole heartedly recommend him for any suitable position and surely believe he will be an assett to any company or organistaton that employs him.

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Credentials

  • Foodservice Professional Certification (CFSP)
    National Association of Food Equipment Suppliers Ltd
    May, 2021
    - Oct, 2024
  • Certified Scrum Master (CSM)
    Scrum Alliance

Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Business Owner
      • Jan 2016 - Present

      Commercial kitchen design , food service consultant, BIM, 3D renders Commercial kitchen design , food service consultant, BIM, 3D renders

    • Australia
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Account Manager, NSW, Southern Region
      • Aug 2018 - Nov 2020

      Aqualogic is a leading supplier of commercial and industrial laundry equipment around Australia, the product range includes washers, dryers, folders and ironers that are tailored to meet your on-site business and operational needs. •Maintaining and expanding relationships with decision-makers from various aged care, hospitals, hospitality and CSI groups/ sites. •Conducting laundry assessments and preparing business cases for customers looking to restructure, increase capacity, procure new equipment or for budgeting purposes. •Identifying and establishing contact with new customers by prospecting various sites, liaise with potential decision-makers and influencers, gather information about the customer, market trends, current problems and providing solutions. Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Account Manager, NSW
      • May 2016 - Jul 2018

      •Maintaining updated knowledge of company products and services, keeping accurate records pertaining to inventory and account notes. •Communicating with clients to understand their needs and explain product value. •Building relationships with clients based on trust and respect. •Resolving complaints and preventing additional issues by improving processes, Identifying industry trends. •Maintaining updated knowledge of company products and services, keeping accurate records pertaining to inventory and account notes. •Communicating with clients to understand their needs and explain product value. •Building relationships with clients based on trust and respect. •Resolving complaints and preventing additional issues by improving processes, Identifying industry trends.

    • IT Support at Sykes
      • Oct 2015 - May 2016

      SYKES is a global leader in providing comprehensive customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides a variety of financial services to leading credit card companies, mortgage banks and investment firms. Responsibilities:•Providing technical support for software’s and applications.•Responsible for managing the service desk open ticket report. Gathering required contact information from end users, resolving tickets as per the SLA time-frame.•Identifying and troubleshooting PC hardware and software issues•Troubleshooting LAN connectivity issues, supporting users in an Active Directory environment and supporting MS Outlook with MS Exchange Show less

    • Business Analyst at Sykes
      • Dec 2015 - Jan 2016

      SYKES provides a variety of financial services to leading credit card companies, mortgage banks and investment firms. Responsibilities:•Maintained and audited compliance and control standards as per PCI Standards.•Managed business requests, designed and gained approval for business projects, implemented plans and advised stakeholders of the associated risks.•Identified trends and opportunities, developed business cases, implemented plans and support documentations and obtained the necessary approvals from stakeholders.•Ensured timely action of system development requests and delivery.•Participated and lead regular Credit Card workshops to provide feedback around process improvement and development of best practices Show less

    • India
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sr Business Development Executive - Digital,Web portal / mobile app development services
      • Oct 2012 - Jul 2015

      NeoSOFT Technologies is an Offshore Software & Web Development Company providing ICT solutions, consultancy services and software development to clients globally. Responsibilities: • Identified and liaised with potential clients, decision makers and C-Level stakeholders via telephone, video conference calls and e-mails across units, geographic locations, regions and groups. • Maintained and expanded database of prospects within the assigned territory by using data.com, zoominfo, LinkedIn, online business directories, teamed with channel partners to build pipeline and close deals by working alongside. • Gathered business intelligence regarding prospective companies, identified and qualified new sales opportunities, prepared prospect list, scheduled meetings with customers over phone /emails with visiting company representatives at various tradeshows, exhibitions and events. Major Achievements: • Won the 2013 -2014 Best Performer Award. Show less

    • Sales Executive, Mobile apps and end-to-end software solution service provider
      • Jun 2012 - Oct 2012

      Tridat Technologies is an end-to-end Learning Solution Company specializing in mobile applications, mainframe application services, software solutions and production, development and maintenance of content and applications to ensure quality, usability and performance of client content, software and Web applications. Responsibilities: • Maintained and developed relationships with existing customers in person and via telephone calls and emails • Responded to incoming email and phone enquiries for various products and services. • Gained clear understanding of customers' businesses and requirements by liaising with them and the development team. Show less

    • Sales Executive, Mobile games / website development services, digital projects / solutions
      • Jan 2011 - Jun 2012

      Farasbee is a Digital Agency offering online marketing, mobile application and hardware prototyping solutions, website development, SEO / SEM / SMO services, social media marketing, iPhone/iPad, Android, Blackberry application development and game applications. Responsibilities: • Identified new markets and business opportunities, visited potential customers for new business. • Negotiated the terms of an agreement and closed sales. • Represented the organization at trade shows, exhibitions, events and showcased services and product offering to potential customers. Show less

    • India
    • Retail
    • 1 - 100 Employee
    • Retail Manager, Managed the operations of the store,supervision of staff and sales.
      • Nov 2009 - Dec 2011

      Established in 1865,Furtados is a major Indian retailing vendor delivering international brands of musical instruments and musical content throughout the Indian sub-continent. Responsibilities: •Focusing on sales, marketing, advertising and promotional campaigns and events. •Working very closely with the management to determine policies regarding payments, returns, special orders and music lessons. •Managing internal inventory and warehouse management systems, as well as related administrative tasks such as placement of orders and billing via Microsoft Navision. Major Achievements: •Successfully oversaw 2 retail outlets ensuring that the monthly sales target for the stores was consistently achieved and also providing the staff with appropriate training. •Achieved the sale of a customized grand piano (a disklavier model) to a major Airline company. Show less

    • Technical Support Engineer
      • Nov 2007 - Sep 2009

      Real Image is a leading provider of technology in film, video and audio domains and has pioneered several technological revolutions over the last 25 years. The company has been instrumental in bringing computer-based digital non-linear editing to India with Avid Technology and transforming the industry by changing the way Indian film and television programs are edited. Responsibilities: •Providing user support for newsroom and automation systems such as NLE Editing, Avid media composer, Graphic solutions and testing of technical solutions provided prior to installation. •Related administrative tasks such as- handling asset tagging, maintenance of equipment, updating assets, maintaining rack elevation documentation, change control and ticketing queues. •Supporting services (such as Media Composer, iNews, Command, Capture, Media Services, Airspeed) of Avid Interplay Environment in conjunction with Broadcast and Systems Engineering teams. Major Achievements: •Assisted in major upgrades and migration projects for leading news broadcasting channels and the Film and Television institute of India to ensure seamless transition and migration of data. •Developed an in depth understanding of new technologies (image processing),software and hardware pertaining to film restoration – DVO restore (based on COBRA framework), DVNR 2k,Nucoda, Phoenix, PF clean, Diamant, MTI, etc. Show less

Education

  • Champlain College
    Bachelor's Degree, Computer Software Engineering
    2004 - 2008
  • University of Mumbai
    Higher Secondary School Certificate, Science
    2000 - 2001
  • University of Mumbai
    Secondary School Certificate, Physical Sciences
    1998 - 1999

Community

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