Experience

Cumberland Mountain Community Services Board

• Mental Health Care
• 1 - 100 Employee

• Children’s Case Manager

  • Nov 2022 - Present

  providing case management services to seriously emotionally disturbed and at-risk children and adolescents in the Tazwell County area. Duties include writing individual service plans, monitoring progress, advocating for needed resources and coordinating multi-agency involvement. Must work cooperatively with school system and community agency personnel to identify and serve children in need of Case Management services.

• Human Rights Liaison

  • Jun 2021 - Nov 2022

  Assist Corporate Compliance Officer and Director of Human Resources with developmental and implementation of CMCSB's Quality Improvement Plan in regard to human rights issues. Coordinates and oversees Human Rights investigations to ensure compliance with policy/procedures and regulation. Serves as the designated representative to the Local/State Human Rights Committee, making required reports/presentations and coordinatingnecessary communication on behalf of the agency. Reviews Serious Incident Reports for completion and enters information in the Human Rights Reporting software (CHRIS system). Collects and manages accident and incident reports for compliance. Collects and manages restraint reports and submits annual restraint report to the Office of Human Rights. Collects and presents data to the management team in regard to human rights issues. Reviews and reports adverse outcomes to Magellan and Managed Care Organizations. Conducts a RootCause Analysis for each serious injury of individuals in services, and presents information to the Quality Improvement Committee. Develops and maintains a positive working relationship with CMCSB staff and supervisors, with DBHDS representatives, and with applicable entities and organizations Reports directly to the Corporate Compliance Officer. Show less

• Habilitation Specialist

  • Dec 2020 - Jun 2021

  Evaluation of each individual's strengths, preferences, and needs by direct assessment and consultation with the individual and family members; Development of a service plan (ISP) that establishes measurable objectives and precise training strategies for attaining those objectives for assigned individuals; Monitoring of individual's progress toward goals and objectives; Participation in periodic ISP reviews for programs; Monitor the quality of the individual's work and skill building, and take appropriate steps to ensure goals are being met; Maintain complete, accurate and current program records, including daily notes and person centered plans; Check quarterly reviews for quality and accuracy; Ensure the facility and any program-owned equipment remains clean, sanitary and in good working order, as requested by supervisor; Assist in the administration of medications, replenishment of medications, repackaging of medications, and documentation of same; Assist with training and orientation of new employees, as requested by supervisor; Interact as a liaison with case managers and other care providers to insure program planning and quality of life that is in the best interest of the individual, as requested by supervisor; Assist in dealing with verbally and physically aggressive individuals, using agency approved techniques; Provide constant supervision of the individuals at all times (work, lunch, breaks, recreational activities, etc.); Transport individuals to and from program services and community activities. Show less

• Residential Tech

  • Dec 2020 - Jun 2021

  Supervise residents in all aspects of daily living. Provide instruction for individual service plan outcomes and recommendations and record programmatic data. Maintain complete and accurate records, to include daily documentation notes, interdisciplinary notes, etc. Transport and accompany individuals to and from medical appointments, recreational activities, shopping trips and other scheduled activities as assigned by supervisor. Lift or otherwise mobilize individuals. Provide personal care and assistance to individuals, to include bathing, dressing, grooming and feeding, as needed. Assist individuals with proper medication administration and insure proper documentation. Attend, as assigned or scheduled, all training sessions, staff meetings and other meetings as directed by supervisor. Assist, as needed, in meal preparation and grocery shopping for the group home. Assist in maintaining a clean and sanitary environment for residential living. Carry out scheduled fire drills, prevention and security checks of fire extinguisher in accordance with established standards. Inform supervisor when program-related problems arise. Assist in dealing with verbally and physically aggressive individuals using agency approved techniques, in order to effectively meet treatment needs, and comply with human rights regulations. Perform relevant job duties as directed by immediate supervisor. Show less

• Day Support Instructor

  • May 2019 - Dec 2020

  Provide instruction and supervision of intellectually disabled individuals attending a skills learning program. Monitor the quality of the individual's work and skills building, and take appropriate steps to ensure goals are being met. Maintain complete, accurate and current program records, including daily notes and person centered plans. Ensure the facility and any program-owned equipment remains clean, sanitary and in good working order. Assist in the administration of medications, repackaging of medications, and documentation of same. Assist with training new employees, as requested by supervisor. Interact as a liaison with case managers and other care providers to insure program planning and quality of life that is in the best interest of the individual. Assist in dealing with verbally and physically aggressive individuals, using agency approved techniques, in order to effectively meet treatment needs, while complying with human rights regulations. Provide constant supervision of the individuals at all times (work, lunch, breaks, recreational activities, etc.). Transport individuals to and from program services and community activities. Travel to another agency location as directed by immediate supervisor. Perform relevant job duties as assigned by immediate supervisor. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Associate

  • Jun 2017 - May 2019

  Take responsibility for greeting customers, locating products, price-checking items, and organizing store shelves and displays. Sales associates also answer customer questions about policies, services, and products. Take responsibility for greeting customers, locating products, price-checking items, and organizing store shelves and displays. Sales associates also answer customer questions about policies, services, and products.