Caleb Malcolm

Supervisor of Engineering - Draftsman - Scope Writer at Process Pump & Seal, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Supervisor of Engineering - Draftsman - Scope Writer
      • May 2021 - Present

      Diligently inspects all parts for defects, wear patterns and evaluated as suspect in root cause failure analysis, then compiles data to compose a scope of repair via reverse engineering technology. Accurately measures, composes models, and efficiently draws prints needed any/all parts with SolidWorks program, including material of construction, accurate fits, finishes, and tolerances. Implements weekly production meetings that streamline communication on projects company wide, yielding a 20% increase in business over 1 year since initiation. Maintains self-initiated documentation system focused on efficiency and simplicity for the user, customer, and company. Provides advisory support and assistance to managerial team Pursues further education to stay up-to-date on the latest developments, trends, regulations in the market place and technologies. Revamped QA/QC protocols for entire machine shop, created standard operating procedures for each key company role, resulting in a 90% decrease in defective products. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Jan 2020 - Mar 2021

      Combined both technical and managerial skills to mentor and train team for optimal development Provided superior customer service to customers to build trust and loyalty Assisted in daily operations of the store, including the opening and closing processes, and managing the day-to-day finances Shared responsibility for inventory and labor management of 20+ employees daily Pursued additional training in order to maximize my role as part of the team Combined both technical and managerial skills to mentor and train team for optimal development Provided superior customer service to customers to build trust and loyalty Assisted in daily operations of the store, including the opening and closing processes, and managing the day-to-day finances Shared responsibility for inventory and labor management of 20+ employees daily Pursued additional training in order to maximize my role as part of the team

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Sales Team Lead
      • Aug 2019 - Jan 2020

      Achieved team management, evaluated, and trained new hires Attended and lead daily team meetings Analyzed, recorded, and tracked customer trends Promoted client services to an average of 200 customers daily, while personalizing client presentations Attained customer satisfaction through outstanding customer service, and fostered relationships with follow ups Achieved team management, evaluated, and trained new hires Attended and lead daily team meetings Analyzed, recorded, and tracked customer trends Promoted client services to an average of 200 customers daily, while personalizing client presentations Attained customer satisfaction through outstanding customer service, and fostered relationships with follow ups

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Jul 2018 - May 2019

      Created a positive guest experience by greeting and serving customers Took diligent orders and managed financial transactions through digital system Acted as an essential team member, by aiding the cooperative work environment Instructed and mentored new employees in their trainings Created a positive guest experience by greeting and serving customers Took diligent orders and managed financial transactions through digital system Acted as an essential team member, by aiding the cooperative work environment Instructed and mentored new employees in their trainings

    • United States
    • Higher Education
    • 700 & Above Employee
    • Security Attendant
      • Mar 2017 - Jul 2018

      Conducted rounds in Kent State University dorms and academic buildings Identified vulnerabilities and suspicions within the campus area Trained new employees how to correctly handle their job Diffused difficult situations among students Enforced policies and regulations according to Kent State University code Conducted rounds in Kent State University dorms and academic buildings Identified vulnerabilities and suspicions within the campus area Trained new employees how to correctly handle their job Diffused difficult situations among students Enforced policies and regulations according to Kent State University code

    • Construction Laborer
      • Jan 2015 - Feb 2017

      Organization of construction crew’s tools and materials in shop Skilled in fixing electrical/hardware changes in houses Knowledge working with a wide range of construction materials and equipment; familiarity with building processes, and following strict deadlines Well informed in general carpentry, site preparation, concrete foundations, flooring, plumbing, roofing, framing, and demolition practices Proficient with related hand tools Organization of construction crew’s tools and materials in shop Skilled in fixing electrical/hardware changes in houses Knowledge working with a wide range of construction materials and equipment; familiarity with building processes, and following strict deadlines Well informed in general carpentry, site preparation, concrete foundations, flooring, plumbing, roofing, framing, and demolition practices Proficient with related hand tools

Education

  • Kent State University
    Bachelor of Science - BS, Applied Engineering and Technology Management
    2014 - 2019
  • Beaver Local High School
    High School Diploma
    2010 - 2014

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