Experience

Assured Healthcare Staffing LLC

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Client Service Specialist

  • May 2021 - Present

  Build rapport with client contacts and employees through regular communication Schedule Nurses and CNAs in private homes, schools and facilities Post shift openings for employees on a regular schedule Follow up with clients to learn about additional shift needs and confirm fills Call employees and clients daily Use scheduling software Check rates and overtime Orient new field staff members Follow employee retention process Work with recruiter as needed to find new staff to meet client needs Talk with potential clients when they call the office One weekend on-call per 5 weeks and one weekday evening per week Show less



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Operations Supervisor

  • Dec 2019 - Nov 2021

  -Supervised a team of 20+ employees, managing day to day operation of assigned park section-Coordinate Staffing and unit levels to meet daily budget-Dealt with staffing and scheduling related issues for the Rides and Park Services departments-Trained and certified new team members for Rides and Park Services positions-Completed daily ride quality inspections -Completed daily training verification audits on rides and park services team members-Handled customer service concerns -Lead and motivated team members Show less

• Operations Lead

  • Sep 2017 - Dec 2019

  -Managed small group of team members at assigned ride unit -Completed quality inspections for assigned ride units-Trained and coached new team members -Dealt with customer service related issues While in this role, I was selected to assist with managing the opening of the new for 2019 attraction Maxx Force. I trained the new team along with assisting park management with day to day operation of our new attraction.

• Operations Team Member

  • Jul 2016 - Sep 2017



Great Wolf Lodge

• United States
• Hospitality
• 700 & Above Employee

• Retail/Attractions Team Member

  • Oct 2018 - Apr 2019