Experience

Mount Desert Island Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• System Administrator

  • Oct 2021 - Present

• Computer Support Specialist II

  • Feb 2019 - Oct 2021

  Assisted end usersby resolving their hardware and software needs remotely and in-person.Maintained the dictation software and trained providers. Created computerconfigurations and software deployment methods for both individual systems andlarge projects. Facilitated the design and implementation of new technology withinthe hospital such as security cameras and internal digital signage



Coastal Computers

• Bar Harbor, Maine, United States

• Information Technology Support Specialist

  • Jun 2015 - Dec 2018

  Isolated and fixed software issues with Windows and MacOS. Repaired desktop and laptop hardware problems such as failing hard drives and cracked screens. Created and maintained networks by programming and deploying routers/firewalls and servicing existing equipment. Assisted customers with computer and network solutions. Tutored customers with their MacOS, IOS, and Windows needs Isolated and fixed software issues with Windows and MacOS. Repaired desktop and laptop hardware problems such as failing hard drives and cracked screens. Created and maintained networks by programming and deploying routers/firewalls and servicing existing equipment. Assisted customers with computer and network solutions. Tutored customers with their MacOS, IOS, and Windows needs



Office of Information Technology | State of Maine

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Technician

  • Mar 2017 - Jul 2017

  Assisted end users by supporting their software and hardware needs. Provided on-site assistance with deploying computers and other peripheral devices. Assisted end users by supporting their software and hardware needs. Provided on-site assistance with deploying computers and other peripheral devices.