Experience

Parabo Press

• United States
• Printing Services
• 1 - 100 Employee

• Print Shop Associate

  • Apr 2020 - Present

  Print, pack and ship photo prints ordered through the Parabo Press website.Reduce customer returns and damaged shipments by creating specific quality control and packaging workflows.Develop inventory systems for increased efficiency helping to bring down cost per order shipped.Create and managed multiple Excel spreadsheets for tracking of orders shipped, inventory and more.Work through shipping logistics to send items as quickly and cost effectively as possible. Print, pack and ship photo prints ordered through the Parabo Press website.Reduce customer returns and damaged shipments by creating specific quality control and packaging workflows.Develop inventory systems for increased efficiency helping to bring down cost per order shipped.Create and managed multiple Excel spreadsheets for tracking of orders shipped, inventory and more.Work through shipping logistics to send items as quickly and cost effectively as possible.



Full Compass Systems

• United States
• Retail
• 1 - 100 Employee

• Data Entry Specialist & Photographer

  • Mar 2014 - Apr 2022

  Developed a categorization system for the internal parts database - this improved overall team efficiency and accuracy by providing up-to-date information about product stock, descriptions and dimensions.Utilized internal database and CRM tools to add parts to website and increase customer accessibility and sales.Photographed and delivered high-quality product photos to eCommerce team for use on eBay, Reverb, Amazon and the Full Compass website.Color management, retouching and resizing of product photos.

• Marketplace Order Processing

  • Jan 2021 - Dec 2021

  Processed all customer orders placed on Amazon, Reverb and eBay and input them into the Full Compass ordering system with 98% accuracy. This included verifying customer information, product pricing, stock, etc.Worked with the marketplace team to coordinate and divide responsibilities to meet deadlines and enter orders as efficiently and accurately as possible.Answered sales team and customer questions regarding order status, issues and more.Created detailed training notes and documentation for future hiring.

• Freight & Shipping Specialist

  • Nov 2011 - Dec 2013

  Prepared, packaged, and created shipping labels for domestic parcel orders from the Full Compass website.Communicated between sales representatives and shipping companies to determine the most cost-effective and reliable shipping methods for all international and US freight shipments.Entered data to create end-of-day reports and analyzed reports to determine daily successes and areas of improvement.Worked with team to document annual warehouse inventory.Trained peers on daily tasks and best practices.



Andy Garcia Productions

• United States
• Media Production

• Motion Graphic Designer and Video Production Engineer (Internship)

  • May 2011 - Aug 2011