Caldwell Muyala

Compliance Specialist at Fintech
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE

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Credentials

  • Chainalysis Reactor Certification (CRC)
    Chainalysis Inc.
    May, 2023
    - Nov, 2024
  • AMLS – ANTI MONEY LAUNDERING SPECIALIST
    Global Compliance Institute
    Apr, 2022
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 400 - 500 Employee
    • Compliance Specialist
      • Dec 2021 - Present

      As a compliance analyst, my duties entail: • Conducting an effective 4 eye Customer Due Diligence, Sanctions screening, PEPs screening during onboarding process of customers. • Implementing KYC/AML regulations by periodic Ongoing Screening (OGS) ensuring individual customers and corporate entities are FATF compliant. • Monitoring customers’ irregular behavior and patterns. • Investigating, reviewing and resolving triggered alerts by the Transactions Monitoring Tool, thus giving case by case disposition after analysis. • Timely reporting of suspicious transactions to the Money Laundering Reporting Officer (MLRO) for further investigations if need be. • Address analysis, performing Enhanced Due Diligence (CDD), and adverse media screening among the PEPs. • World-Check screening of individual and corporate entity customers. Show less

    • Kenya
    • Business Consulting and Services
    • 1 - 100 Employee
    • AML Compliance Analyst
      • Jul 2021 - Dec 2021

      My role as a Compliance Analyst involved: • Collaborating with the Project Manager in administrative duties such as filing reports, preparing daily work schedules and conducting trainings within the Transactions Monitoring investigations team. • Transactions Monitoring of Crypto currencies transactions and investigating triggered alerts by the Transaction Monitoring System (TMS) and giving case by case disposition based on the risk ratings of the client against the company’s risk approach. • ML/TF Risk Scoring and onboarding and of high risk customers including PEPs and monitoring them in case of suspicious activities in their accounts operation. • World Check (WCH1) One Name Screening of PEPs, for money laundering, terrorist financing, corruption and financial crimes. • Sanctions screening of clients against Global Sanctions list and auditing potential clients to ensure they comply with the AML/CFT regulations. • Performing Ongoing Screening on existing customers and determining their risk ratings in line with the Company’s risk approach. • KYC identity and POA document verification during the onboarding process of global customers. Show less

    • Kenya
    • Financial Services
    • 700 & Above Employee
    • Graduate Clerk (Back Office Support, Head Office)
      • Aug 2019 - Jul 2020

      My roles included: • Supporting over 200 Co-operative Bank branches in customer onboarding and document verification enquiries and necessary account approvals. • KYC processes, Document verification, data clean up and supporting the branches in customer onboarding processes through Customer Due Diligence and Screening. • Proof of Address, Signature and image verification during the customer’s onboarding process. • Monitoring and Flagging of accounts with suspicious transactions and aiding in the investigations in collaboration with the bank’s Compliance department. • Data analysis and generating reports to be used in decision making by the Branch Banking Department top management to continuously improve customer experience. • Filing of customer data at the bank’s head office and transferring of the traditional physical data to electronic filing for easy retrieval. • Responding to customer queries on matters of account transactions and alternative banking channels. • Implementation of the Bank’s digital strategy by training and guiding the branch banking team on mobile and internet banking procedures. • Training new employees Back office Support processes and procedures. Show less

    • Kenya
    • Financial Services
    • 700 & Above Employee
    • Service Champion Intern (Branch Banking)
      • May 2017 - Sep 2017

      As a Service Champion Intern at Co-operative Bank, Webuye Branch my roles included: • Migrating customers from the banking hall and onboarding them to alternative banking channels such as mobile banking, ATM's, Agency Banking and Internet banking. • Facilitating efficiency between the bank and Sugar companies finance departments in processing farmer’s payment -Nzoia Sugar Company, Butali Sugar Company and West Kenya Sufar Company in the larger western province in Kenya. • Customer relations manager in terms of accounts opening, activation of dormant accounts, processing cheques and monitoring service queues. • Performed operational functions such as, customer onboarding, Account opening and establishment of standing orders upon customers’ requests. • Ensured proper uptime of the Bank’s ATM machines and monitor them ensuring they are sufficiently loaded to efficiently serve the customers’ needs. • Carried out administration duties including capturing of daily statistics and collaborating with the top management in creating customer centric banking solutions. • Prepared daily and monthly customer service reports indicating points of concern and leading team discussions in enhancing quality customer experience. • Cross selling banks products to potential customers. • Guiding customers through the process of purchase and sell of shares and securities in collaboration with the broker Kingdom Securities.  Main achievement in this role was to successfully lead Webuye Branch in completing phase 1 of Co-Operative Bank Soaring Eagle Transformation Agenda within the expected 4 months. Show less

Education

  • Kenyatta University
    Bachelor of Economics and Finance, Investment and Financial analysis
    2015 - 2019

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