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Experience

    • Canada
    • Construction
    • 1 - 100 Employee
    • Human Resources Generalist
      • Jan 2014 - Present

    • Server
      • Mar 2013 - Nov 2013

    • Canada
    • Restaurants
    • Server
      • May 2007 - Dec 2012

      • Collect, calculate and balance revenue for weekly cash deposits• Providing clear, polite and positive communication with diverse guests and co-workers• Reputation for exceeding customer expectations and maintaining composure in stressful situations• Exceptional memory and listening skills, resulting in highly accurate order placement• Proven ability to quickly learn all aspects of new menus and daily specials• Generate repeat and referral business with friendly, personable customer service• Thorough knowledge of restaurant computer systems and procedures• Accommodate to customer complaints in appropriate manner• Handle and perform cash, credit, and debit transactions while maintaining quick and accurate service• Organize, stock, record and place order for weekly inventory for front of the house operations• Ability to focus on multiple tasks simultaneously while remaining efficient • Possess team player qualities while working with other co-workers

    • Front of House Manager
      • Jul 2011 - Sep 2011

      • Responsible for hiring and training new employees best qualified for position• Manage daily operations, including staff, scheduling, organization, cleanliness, product quality• Responsible for covering employees shifts when unable to work, always available• Perform all duties when opening and closing restaurant• Collect, calculate and balance revenue for weekly cash deposits

Education

  • Griffith University
    Bachelor of Business Administration (BBA), Human Resources Management
    2013 - 2013
  • Saint Lawrence College
    Advanced Diploma, Business Administration-Human Resources
    2009 - 2012

Community

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