Caitlyn Letourneau

Legislative Aide at Massachusetts State Senate
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • American Sign Language Limited working proficiency

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Bio

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Experience

    • United States
    • Public Policy Offices
    • 100 - 200 Employee
    • Legislative Aide
      • Jun 2020 - Present

    • Legislative Offices
    • 700 & Above Employee
    • Intern
      • Sep 2019 - Jan 2020

      • Assist with constituent casework with federal agencies. • Communicate policy opinions of constituents. • Attended and took notes at community outreach meetings for the Western and Central Massachusetts regions. • Assist with constituent casework with federal agencies. • Communicate policy opinions of constituents. • Attended and took notes at community outreach meetings for the Western and Central Massachusetts regions.

    • Disability Determination Intern
      • Jun 2019 - Aug 2019

      • Review and prepare submitted paperwork to be added to clientele's case. • Review and update security policies to meet the Social Security Administration's guidelines for physical and technological security. • Perform SAMs check of all ORS's contractors. • Organize appropriate paperwork and communications mailed to applicants. • Review and prepare submitted paperwork to be added to clientele's case. • Review and update security policies to meet the Social Security Administration's guidelines for physical and technological security. • Perform SAMs check of all ORS's contractors. • Organize appropriate paperwork and communications mailed to applicants.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Student Researcher
      • Sep 2018 - May 2019

      • Gather and collect information on Cost-Benefit Analysis and its potential use in the American Government. • Design survey instrument to measure constituent support. • Present findings at Westfield State’s Undergraduate Research Conference in December 2018 and the University of Massachusetts Undergraduate Research Conference in April 2019. • Gather and collect information on Cost-Benefit Analysis and its potential use in the American Government. • Design survey instrument to measure constituent support. • Present findings at Westfield State’s Undergraduate Research Conference in December 2018 and the University of Massachusetts Undergraduate Research Conference in April 2019.

    • Transitional Office Intern
      • Jun 2018 - Aug 2018

      • Inform clientele of eligibility for Rhode Island’s numerous assistance programs and services. • Assist clientele in applying for Federal and State supplemental assistance. • Maintain clienteles’ case files, handling, and organizing confidential verification paperwork. • Inform clientele of eligibility for Rhode Island’s numerous assistance programs and services. • Assist clientele in applying for Federal and State supplemental assistance. • Maintain clienteles’ case files, handling, and organizing confidential verification paperwork.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • May 2017 - May 2018

      • Provide award winning customer service to store’s guests. • Assist instore purchases and returns. • Establish alternative means of credit and payments on accounts. • Provide award winning customer service to store’s guests. • Assist instore purchases and returns. • Establish alternative means of credit and payments on accounts.

Education

  • Westfield State University
    Bachelor of Arts - BA, Economics
    2016 - 2020
  • Westfield State University
    Bachelor of Arts - BA, Political Science and Government
    2016 - 2020
  • Foxborough High School
    High School Diploma, Honors
    2012 - 2016

Community

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