Caitlyn Sumner
Customer Service Representative / Medical Dispatcher at QMX Mobile Health- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Greensboro--Winston-Salem--High Point Area
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Experience
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QMX Mobile Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Customer Service Representative / Medical Dispatcher
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Nov 2019 - Present
In our call center I handle emails, inbound and outbound calls as well as incoming faxed orders. I book appointments and track orders while giving continuous updates and ETAs for all clients. I monitor claims and physician-related services, perform data entry for orders and input any customer related information relevant and necessary for client files including our billing process. I manage customer accounts, keep records of customer complaints, and assist customers with questions with a kind, upbeat and friendly attitude. Show less
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Speedway LLC
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United States
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Retail
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700 & Above Employee
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Lead Supervisor
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May 2017 - Present
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Community
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