Paraprofessional

• Aug 2022 - Present

I am currently working for Gilbert Public School District as a Paraprofessional. I assist students with special needs and learning disabilities. My responsibilities include but are not limited to tutoring, in-class learning and assisting, teaching, grading, supervising students, demonstrating lesson plans, preparing students for classes, and assisting with homework assignments and tests. I am currently working for Gilbert Public School District as a Paraprofessional. I assist students with special needs and learning disabilities. My responsibilities include but are not limited to tutoring, in-class learning and assisting, teaching, grading, supervising students, demonstrating lesson plans, preparing students for classes, and assisting with homework assignments and tests.

Customer Service Representative

• Dec 2020 - Jun 2022

Communicated with customers through phone and email regarding prospective, current, and completed orders. Resolved customer issues concerning pricing, shipping, products, quality, manufacturing, etc. Filed any correspondence with customers in the company’s computer system. Maintained high customer service experiences with a positive and energetic attitude. Learned the ins-and-outs of our product development and packaging. Assisted in developing a training program. Communicated with customers through phone and email regarding prospective, current, and completed orders. Resolved customer issues concerning pricing, shipping, products, quality, manufacturing, etc. Filed any correspondence with customers in the company’s computer system. Maintained high customer service experiences with a positive and energetic attitude. Learned the ins-and-outs of our product development and packaging. Assisted in developing a training program.

Wedding Event Planner Assistant

• Apr 2019 - Nov 2019

Lab Scheduler

• Apr 2018 - Oct 2018

Daycare Teacher

• Jan 2018 - Apr 2018

I cared for and taught children ages 4-11 years old. I taught them Math, Science, English, Reading/Writing, Art, etc. I cared for and taught children ages 4-11 years old. I taught them Math, Science, English, Reading/Writing, Art, etc.

Administrative Assistant

• Oct 2016 - Aug 2017

Responsibilities: Performed basic receptionist duties, scheduled meetings, conducted meetings, scheduled appointments, created new accounts, managed patient files and confidential documents, created therapist portfolios, hired new therapists, verified insurance plans and benefits, handled billing issues and escalations, billed insurances/patients and took payments, called pharmacies, performed drug tests and screenings, verified medication prescriptions, trained office staff, created training power points, took inventory, ordered supplies, followed HIPPA agreements, and assisted business director as well as clinical director. Accomplishments: I learned many administrative skills. I managed the office. I learned about HIPPA. Gained administrative skills and training/teaching skills. Skills Used: Organization, leadership, Microsoft Office, confidentiality, receptionist, clerical, teaching, assisting, efficiency, training, customer service, patient empathy, management, communication, and problem solving. Show less

Smart Secure Specialist

• Aug 2016 - Nov 2016

Responsibilities: Created and managed accounts, maintained high customer service, answered phones, specialized in smart security systems, problem solving, scheduled appointments, billing issues, customer escalations, and dispatched police when necessary. Accomplishments: I gained customer service and call center experience. I learned about smart security systems. I remained calm during emergencies. Skills Used: Customer service, patience, calmness, security, confidentiality, emergency awareness, and quick thinking. Show less

Nanny

• Mar 2015 - Aug 2016

I cared for two children. I was responsible for feeding them breakfast and lunch, play time, reading and teaching, cleaning up after them, pickups and drop offs, and nap time. I also did laundry, dishes, and organizing around the house. Accomplishments: I developed great relationships with the children as well as their parents. I learned parenting skills. Skills Used: Creativity, organization, parenting, cooking, cleaning and teaching skills. I cared for two children. I was responsible for feeding them breakfast and lunch, play time, reading and teaching, cleaning up after them, pickups and drop offs, and nap time. I also did laundry, dishes, and organizing around the house. Accomplishments: I developed great relationships with the children as well as their parents. I learned parenting skills. Skills Used: Creativity, organization, parenting, cooking, cleaning and teaching skills.

Account Manager

• Sep 2014 - Feb 2015

Responsibilities: Created and managed accounts, assisted customers, created spreadsheets, made weekly reports, sorted, filed, created logins, organized documents, navigated reports, answered phones, called and updated customers, ordered supplies, and emailed. Accomplishments: Gained customer service experience, created relationships with coworkers and customers, brought positive attitude to the office. Skills Used: Excellent communication skills, customer service, positive attitude, organization and assisting. Show less

Sales Associate

• Nov 2012 - Aug 2013

Responsibilities: Maintained high customer service skills, performed cashier duties, answered phones, ordered pickups, pricing, maintained clean and straight area, and arranged displays. Accomplishments: I gained customer service experience. Skills Used: Communication, organization, positive attitude, willingness to help customers, etc. Responsibilities: Maintained high customer service skills, performed cashier duties, answered phones, ordered pickups, pricing, maintained clean and straight area, and arranged displays. Accomplishments: I gained customer service experience. Skills Used: Communication, organization, positive attitude, willingness to help customers, etc.

Sales Associate

• Aug 2012 - Dec 2012

Responsibilities: Cashier, maintained clean and straight area, displayed quality customer service. Accomplishments: Gained customer service experience and organizational skills. Skills Used: Organization, cashier, customer service. Responsibilities: Cashier, maintained clean and straight area, displayed quality customer service. Accomplishments: Gained customer service experience and organizational skills. Skills Used: Organization, cashier, customer service.