Experience

Sedgwick

• Insurance
• 700 & Above Employee

• Senior Service Representative

  • Jan 2018 - Present

  Lead position responsible for interacting with customers, clients, and staff in a professional manner. Responsible for completing large, detailed projects in a timely manner for the client, training incoming call center associates, performing coaching on learning opportunities for associates, and communicating with associates on new or updated processes.

• Call Center Representative

  • Dec 2016 - Jan 2018

  File claims for clients, follow up with customers after incidents, field calls to the appropriate parties, file online mail into appropriate claims, advise clients and customers of procedures involving their claims.



West Chester Veterinary Center

• United States
• Veterinary Services
• 1 - 100 Employee

• Receptionist

  • Mar 2017 - Present



Noodles & Company

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Nov 2012 - Dec 2014



Edge Teen Ctr

• United States
• Professional Training and Coaching

• Front Desk, Volunteer

  • Feb 2009 - Oct 2012