Experience

Conference Scheduling Solutions

• United States
• Events Services
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2020 - Present



Ciao Osteria

• United States
• Restaurants
• 1 - 100 Employee

• Bar Manager

  • Mar 2017 - Mar 2021



Soundcheck DC

• VIP Manager

  • Apr 2016 - Mar 2017

  - Implemented marketing initiatives to insure customer retention and attract new cliental- Managed booking tables and insure high customer service to maintain customer retention- Managed office procedures - Organized all paper work, contracts, scheduling for staff and events- Managed all social media sites - Created floor plans for the evening activities - Implemented marketing initiatives to insure customer retention and attract new cliental- Managed booking tables and insure high customer service to maintain customer retention- Managed office procedures - Organized all paper work, contracts, scheduling for staff and events- Managed all social media sites - Created floor plans for the evening activities



Darna Restaurant and Lounge

• United States
• 1 - 100 Employee

• Senior Server

  • Mar 2015 - Aug 2016

  - Assisted with promotion of events through social media channels946 N Jackson St- High energy environment - Versatile interaction with customers- Maintained high volume of repeat customers with high expectations- Assisted with settling end of night receipts, to include batch reports and money settlements - Trained new staff members - Assisted with promotion of events through social media channels946 N Jackson St- High energy environment - Versatile interaction with customers- Maintained high volume of repeat customers with high expectations- Assisted with settling end of night receipts, to include batch reports and money settlements - Trained new staff members



A-Town Bar & Grill

• Senior Server

  • May 2014 - Mar 2015

  - High level of multitasking - Main assignments consisted of multiple large customer areas- Maintain high energy level during long shift work/special events- Excellent team player - High level of multitasking - Main assignments consisted of multiple large customer areas- Maintain high energy level during long shift work/special events- Excellent team player



The Cheesecake Factory

• United States
• Restaurants
• 700 & Above Employee

• Bakery and Carry Out Services

  • Mar 2012 - May 2014