Caitlyn Crandell

English Language Monitor at Cégep de la Gaspésie et des Îles
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Location
Gaspé, Quebec, Canada, CA

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Experience

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • English Language Monitor
      • Sep 2022 - Present

      Independently planned in-class activities for beginner to advanced ESL students to promote speaking English both in and outside of class, designed and led workshops on various topics for ESL students of varying levels, facilitated discussions on current and relevant subjects such as language and culture or intercultural communication, held English-language presentations available to the whole student body and cégep personnel, created detailed plans for in-class activities and workshops, recorded student attendance in workshops, and evaluated students’ level of participation in the activities. Show less

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Peer Reviewer
      • Nov 2021 - Mar 2022

      Edited papers pertaining to various topics in the humanities for continuity, logic, and flow, provided constructive criticism to authors to improve their papers, corresponded with section heads to determine what content was worthy of being included in the journal and why, and attended group training to further improve peer editing skills in the context of academic journals. Remote volunteer position. Hiring Body: Crossings: An OASIS Undergraduate Academic Journal Edited papers pertaining to various topics in the humanities for continuity, logic, and flow, provided constructive criticism to authors to improve their papers, corresponded with section heads to determine what content was worthy of being included in the journal and why, and attended group training to further improve peer editing skills in the context of academic journals. Remote volunteer position. Hiring Body: Crossings: An OASIS Undergraduate Academic Journal

    • Canada
    • Language Schools
    • 1 - 100 Employee
    • ESL Classroom Assistant
      • Jan 2022 - Feb 2022

      Assisted teacher with managing online ESL class of 10 adult newcomers to Winnipeg (CLB levels 1-2, pre-beginner), independently led small groups of students to practice and ensure understanding of class material, provided additional support in one-on-one sessions to help students understand instructions and assist in resolving technical difficulties, communicated with absent students to encourage attendance and reported statuses to the teacher, and fostered a respectful and fun classroom environment to help students feel comfortable practicing English. Remote volunteer position, ended due to return to in-person classes. Show less

    • Real Estate
    • 1 - 100 Employee
    • Private Tutor
      • Jan 2021 - Dec 2021

      Conducted one-on-one tutoring sessions for university-aged students, tutored all levels of linguistics classes, provided editing services for various types of written work, collaborated with students to determine the best learning strategies for the student to ensure efficient and effective use of time in sessions, dissected problems students were facing and presented them in a more approachable manner, helped students improve confidence and learning skills, and maintained detailed and complete records of sessions and payments. Classes tutored: - Introduction to Linguistics (LING 101) - Syntax (LING 309) - Indigenous Education and Contexts for Professional and Personal Engagement (EDU 211) Show less

    • Research Assistant
      • Jul 2021 - Sep 2021

      Annotated data for information structure (specifically activation level of referents), completed work independently but regularly met with supervising faculty to ensure all research assistants adhered to annotation standards, reviewed data for accuracy in annotation, and maintained accurate records of weekly progress while ensuring confidentiality of participants. Remote position. Hiring Body: Department of Linguistics (Main Campus) Annotated data for information structure (specifically activation level of referents), completed work independently but regularly met with supervising faculty to ensure all research assistants adhered to annotation standards, reviewed data for accuracy in annotation, and maintained accurate records of weekly progress while ensuring confidentiality of participants. Remote position. Hiring Body: Department of Linguistics (Main Campus)

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Welcome Volunteer
      • Sep 2020 - Nov 2020

      Maintained a trauma and choice informed professional attitude when working with clients, screened all visitors for COVID-19 with assessment questions, directed clients to community resources, provided essential supplies upon client request, and completed daily cleaning and sanitizing routine. Volunteer position, ended due to change in policies during Covid. Maintained a trauma and choice informed professional attitude when working with clients, screened all visitors for COVID-19 with assessment questions, directed clients to community resources, provided essential supplies upon client request, and completed daily cleaning and sanitizing routine. Volunteer position, ended due to change in policies during Covid.

      • May 2019 - Dec 2019

      Managed the planning and oversight of InfoMart for 1,300 students during international student orientation to assist with connecting students to services in Edmonton and on campus, organized and coordinated with various departments on and off campus to gather materials for campus check-in bags, facilitated various events and day trips for international students around Edmonton and Alberta, supervised volunteers at events and on trips, communicated and worked with various departments to ensure an efficient workplace.Hiring Body: University of Alberta International (Main Campus) Show less

      • Jan 2019 - Apr 2019

      Coached ESL and native English university clients to strengthen grammar, spelling, paragraph writing, creative writing, and essay writing skills, and collaborated with other tutors to provide clients with various perspectives and editing practices. Hiring Body: Writing Centre (Augustana Campus)

      • Sep 2018 - Apr 2019

      Interviewed various public figures and people in community, wrote two stories per week for print edition of newspaper under strict deadlines, photographed various events in community, edited photos for print edition of the paper, and assisted with the layout and assembly of paper for bi-monthly print with InDesign and Photoshop.Hiring Body: The Dagligtale (Augustana Campus)

      • Aug 2018 - Apr 2019

      Individually supervised 20 students in residence hall, provided counsel and guidance for residents, managed various administrative duties including maintenance requests, incident reports, and room transfers, enforced residence regulations and safety policies, collaborated with other campus departments and professionals to maximize student integration, ensured students received weekly updates via email on events and important information, and fostered students’ development socially, culturally, and academically through the planning and carrying out of three programs monthly.Hiring Body: Residence Services (Augustana Campus) Show less

      • Feb 2018 - Apr 2019

      Maintained high standards of customer service while during high-volume fast-paced operations, worked in team to efficiently prepare drinks and sandwiches for customers, stocked and rotated products in accordance with store policies, cleaned and stocked workspace, and washed dishes.Hiring Body: Monica’s Cafe (Augustana Campus)

    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Telesales Representative
      • May 2017 - Dec 2017

      Was awarded through client for having the highest quality during a selected time period. Cold and warm called customers to sell services, demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach and by immediately building rapport with customers through a friendly and engaging attitude, expertly overcame objections, took customer ID and secured appointments, verified sales, and supported agents who required help on the floor. Was awarded through client for having the highest quality during a selected time period. Cold and warm called customers to sell services, demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach and by immediately building rapport with customers through a friendly and engaging attitude, expertly overcame objections, took customer ID and secured appointments, verified sales, and supported agents who required help on the floor.

    • Germany
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Federal Volunteer in Public Relations
      • Apr 2016 - Apr 2017

      Collected signatures for petitions, translated texts from German to English and proofread English texts, answered and directed calls in German, moderated the weekly employee meeting in German, distributed flyers and engaged people in public, maintained clothing donation boxes, collaborated with a team of six to create the website “humanrights-online.org”, and continued moderation of the website. Collected signatures for petitions, translated texts from German to English and proofread English texts, answered and directed calls in German, moderated the weekly employee meeting in German, distributed flyers and engaged people in public, maintained clothing donation boxes, collaborated with a team of six to create the website “humanrights-online.org”, and continued moderation of the website.

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Cashier, Barista and Delicatessen Worker
      • Oct 2014 - Nov 2015

      Performed cashier duties while upholding superb customer service standards, assisted customers with resolving problems, quickly and accurately prepared drinks and sandwiches, stocked fridges and supplies, swept and mopped store, and took out the garbage. Performed cashier duties while upholding superb customer service standards, assisted customers with resolving problems, quickly and accurately prepared drinks and sandwiches, stocked fridges and supplies, swept and mopped store, and took out the garbage.

    • Canada
    • Retail
    • 300 - 400 Employee
    • Seasonal Sales Associate and Tea Maker
      • Nov 2014 - Jan 2015

      Assisted customers in choosing teas, ensured customers were greeted upon entering the store, maintained a clean and organized work space and store front, assisted in store closing through cleaning the store and preparing items for the next day’s staff. Was offered full-time position but declined Assisted customers in choosing teas, ensured customers were greeted upon entering the store, maintained a clean and organized work space and store front, assisted in store closing through cleaning the store and preparing items for the next day’s staff. Was offered full-time position but declined

    • Canada
    • Research Services
    • Housekeeper
      • May 2013 - Aug 2014

      Regularly and promptly cleaned cages and kennels, fed and watered animals, laundered soiled and used blankets, mopped and swept the office, took out garbage and recycling, took dogs on short walks, cleaned up after potty breaks outside, organized medications and disposed of any expired ones, sanitized examination rooms between appointments, returned animals to their owners, and locked up the clinic after completion of shifts. Regularly and promptly cleaned cages and kennels, fed and watered animals, laundered soiled and used blankets, mopped and swept the office, took out garbage and recycling, took dogs on short walks, cleaned up after potty breaks outside, organized medications and disposed of any expired ones, sanitized examination rooms between appointments, returned animals to their owners, and locked up the clinic after completion of shifts.

Education

  • University of Alberta
    Bachelor of Arts - BA, Linguistics
    2018 - 2022
  • University of Cambridge
    CELTA, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2022 - 2022
  • Centre for Canadian Language Benchmarks
    Certificate, CLB Bootcamp.
    2022 - 2022

Community

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