Experience

Client Focus

• United States
• Advertising Services
• 1 - 100 Employee

• Consultant

  • May 2016 - Present

  Provide services and resources to top insurance agents around the country to help sustain and grow their business from their existing clientele. Engage in consultative relationships with clients to identify and create new appropriate solutions to help clients establish their brand in the marketplace. Use virtual technology to help agents effectively manage their client list, calendar, and ROI. Collect data through effectively communicating with my agent’s clients. Manage a high-volume environment while balancing consultative duties and providing services.



Native Grill & Wings Franchising

• United States
• Restaurants
• 100 - 200 Employee

• Server

  • Oct 2013 - Jun 2016

  Answer client inquiries and resolve issues promptly, both in-person and via phone. Foster client retention by providing expedient, exceptional, friendly and professional client service. Skillfully anticipate and address client needs. Effectively communicate with management, providing process improvement recommendations. Adhere to corporate standards and quality. Earned and maintain an exceptional record of reliability and reputation as a valuable and cooperative team member. Actively listen and respond appropriately to client needs. Always willing and offering help to others. Responsible for training new employees. Effectively resolve conflicts. Received numerous awards including Employee of the Month.



Great Clips Inc.

• United States
• Consumer Services
• 700 & Above Employee

• Receptionist

  • Nov 2012 - Apr 2013

  Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment, responding to clients and rapidly solving issues. Consistently praised for the quality and cleanliness of product display and overall salon. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment, responding to clients and rapidly solving issues. Consistently praised for the quality and cleanliness of product display and overall salon.