Caitlin Presnell
Agile Coaching Senior Advisor at The Cigna Group- Claim this Profile
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Experience
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The Cigna Group
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Hospitals and Health Care
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700 & Above Employee
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Agile Coaching Senior Advisor
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Oct 2022 - Present
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Senior Clinical Applications Analyst
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Nov 2016 - Present
Livonia, MI
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IS Strategic Operations Transformation Consultant
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Apr 2017 - Feb 2022
Livonia, MI
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Clinical Application Analyst
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Apr 2016 - Nov 2016
Livonia, MI Responsible for establishing and maintaining a consultative partnership with a clinical business area/user client by providing operational functional knowledge to support the development of new/improved capabilities; by translating business requirements to functional requirements, and identifying, defining and developing solutions to application and system problems. Served as a primary contact and resource by representing and interpreting clinical client needs to technical staff and ensuring… Show more Responsible for establishing and maintaining a consultative partnership with a clinical business area/user client by providing operational functional knowledge to support the development of new/improved capabilities; by translating business requirements to functional requirements, and identifying, defining and developing solutions to application and system problems. Served as a primary contact and resource by representing and interpreting clinical client needs to technical staff and ensuring solutions met overall business needs and expectations. Employed interdisciplinary background and knowledge of clinical business operations and functional areas in order to appropriately evaluate and analyze business work flow and recommend alternative approaches in developing process improvement. Leveraged strong communication and facilitation skills to interface with and gain consensus across varied specialized interests and audiences, to effectively develop solutions to application / process issues and maximize application capabilities in order to meet clients business needs.
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Administration Management Fellow
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Jun 2015 - Apr 2016
Livonia, MI Administrative management fellow for a multi-institutional catholic health system located 21 states from coast to coast with 84 hospitals, 115 continuing care facilities and home health and hospice programs. Advocate for the development of healthcare information service applications that enhance clinical workflow and healthcare operations to enable and support people-centered care and a sustainable population health delivery model. Fellowship experiences focused on Trinity Information Services… Show more Administrative management fellow for a multi-institutional catholic health system located 21 states from coast to coast with 84 hospitals, 115 continuing care facilities and home health and hospice programs. Advocate for the development of healthcare information service applications that enhance clinical workflow and healthcare operations to enable and support people-centered care and a sustainable population health delivery model. Fellowship experiences focused on Trinity Information Services at the system's corporate office under the VP of Clinical and Revenue Applications.
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Clinical Engineer
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Jan 2014 - Jun 2015
Royal Oak, MI Investigate incidents of medical device malfunctions and medical device related adverse events to asses product, process and educational improvements to ensure patient and healthcare professional safety. Protect health system interests by serving as a hospital advocate and liaison with medical device manufacturers. Maintain medical device event reports to track and trend cost avoidance, product failure and human factors design improvement opportunities. Manage intern projects and… Show more Investigate incidents of medical device malfunctions and medical device related adverse events to asses product, process and educational improvements to ensure patient and healthcare professional safety. Protect health system interests by serving as a hospital advocate and liaison with medical device manufacturers. Maintain medical device event reports to track and trend cost avoidance, product failure and human factors design improvement opportunities. Manage intern projects and activities to align with departmental goals. Technical alternate on Human Investigation Committee (HIC) for Beaumont Hospital's Institutional Review Board medical device clinical trial management. Support the medical and surgical services value analysis teams by facilitating new product evaluations and analysis. Show less
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Wayne State University
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United States
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Higher Education
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700 & Above Employee
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Master of Science in Biomedical Engineering
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Sep 2012 - Jan 2014
Detroit, MI
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Research Assistant
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Dec 2012 - Dec 2013
Detroit, Michigan -Investigate the role of reactive oxygen species and reactive nitrogen species in the developement of oxidative stress and its involvement in vascular disease. -Computational development and simulation analysis for elucidation of key biochemical pathways in vascular physiology. -Exposure to wet-lab techniques including cell culture, RNA extraction and quality validation, and Real-Time PCR.
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Coast to Coast Computer Products
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United States
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Retail Office Equipment
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100 - 200 Employee
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National Account Manager & Sales Representative - Midwest Sales Team
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Feb 2011 - Apr 2012
Romeo, Michigan -Successfully developed and qualified prospective client leads for business to business territory expansion. -Responsible for account acquisition and retention through consultative sales approach. -Maintained account relationships by providing inventory, ordering, and customer support.
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Oakland University
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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May 2010 - Aug 2010
Rochester, Michigan -Collaborated with doctoral candidates for the development of a nano-Netwon capacitive force sensor using CMOS-MEMS technology. - Device design and optimization conducted using Conventorware software for MetalMumphs materials process modeling and FEA analysis. -Researched biocompatibility design solutions.
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Education
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Wayne State University
Master of Science (M.S.), Bioengineering and Biomedical Engineering -
Oakland University
Bachelor of Science (B.S.), Engineering-Biology -
Notre Dame Prep