Caitlin Charles

Director of Business Development and Strategy at Corporate Interior Systems (CIS)
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Location
Greater Phoenix Area, US

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5.0

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Jill Brey

It's a pleasure to write a recommendation regarding the time that I worked with Caitlin while she was a Workplace Consultant at Atmosphere Commercial Interiors. Over the 3+ years that I've known and worked with Caitlin she is the utmost professional - striving to actually hear what her clients want and go above and beyond in providing effective solutions that meet and even exceed their needs. Even under the most stressful circumstances, Caitlin keeps a calm presence and works diligently to manage and find solutions to any obstacles that come her way. Additionally, her composed and professional manner aids in the success of every project and team that she is a part of. It was a pleasure working with her and I hope to get the chance to work with her again!

Diane Richardson

I highly recommend Caitlin Charles as a professional in the design field. While at Olivet Nazarene University Caitlin served for two years as a department assistant. This position is based on scholarship and integrity. Caitlin is thorough, creative, and productive. She will be an asset to firm.

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Director of Business Development and Strategy
      • Mar 2022 - Present

    • United States
    • Office Furniture and Fixtures Manufacturing
    • 200 - 300 Employee
    • Workplace Consultant
      • Jul 2018 - Nov 2021

    • Ancillary Specialist
      • Aug 2017 - Jul 2018

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Coordinator, Development & Construction
      • Sep 2016 - Aug 2017

      As a Project Coordinator, I managed the planning, procurement, and installation of furniture and non-medical equipment items for design/construction projects. -Developed and updated furniture and non-medical equipment budgets through the various stages of the project.-Worked with contracted furniture dealers to develop furniture plans in conjunction with the design process, ensuring timely input to the building design, compliance with established budget, and concurrence of user groups.-Developed a schedule for procurement of furniture and non-medical equipment, as well as developed and processed requisitions on schedule to meet planned completion dates.-Managed the receipt and installation of all furniture and non-medical equipment items.-Provided project leadership by directing project teams, architects and contractor activities.-Monitored contractors’ and vendors’ work for compliance with contract requirements, regulatory requirements, and organizational safety policies and procedures.

    • United States
    • Furniture
    • 100 - 200 Employee
    • Sales Coordinator-Healthcare
      • Jan 2016 - Aug 2016

      -Maintained a healthy relationship with existing customers while opening up fresh customers. -Supported the sales team in attaining sales goals and objectives. -Communicated with sales team for status of opportunities and position of sales effort. -Prepared new customers in the business system, proposals, furniture plans, terms & condition agreements, sales reports, and presentations. -Updated the status of the sales order in forecast.-Collaborated with the sales team to analyze and evaluate the customer’s needs with the company’s product and services solutions for the best proposal. -Promoted the showroom utilizing the company “First Impression” policy to fresh and existing customers through a proactive approach. -Coordinated and responded to all requests of internal meetings and communications-Assisted in the implementation of sales strategy as prepared by the general or sales manager. -Attended network and promotional events to develop and maintain contact with potential clients and professional affiliations.

    • Project Coordinator
      • Aug 2013 - Jan 2016

      -Served as the point of contact for Goodmans internal and external customers, industry partners, prospects and vendors.-Used working knowledge of dealer programs, products, pricing and terms and conditions to prepare proposals consistent with best practices.-Used knowledge of key customer accounts to coordinate project schedules to meet or exceed customer expectations. -Reviewed acknowledgements and resolved purchase order discrepancies with Goodmans's team and vendors.-Created work orders and job packets for projects.-Assisted Sales Completion Team with punch list resolution.-Generated Credit/Debit Memo requests as directed and approved by Sales.

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Operations/Sales Support Representative
      • Apr 2012 - Mar 2013

      -Placed purchase orders and sales orders for customer sold orders.-Communicated with sales support in New Jersey to facilitate the ordering and delivery of rugs.-Assisted clients in the showroom with rug selections.-Prepared quotes and maintained client database and project files.-Processed all payments and invoiced out all orders when final payment was received. -Scheduled delivery and installation of rug with client. -Placed purchase orders and sales orders for customer sold orders.-Communicated with sales support in New Jersey to facilitate the ordering and delivery of rugs.-Assisted clients in the showroom with rug selections.-Prepared quotes and maintained client database and project files.-Processed all payments and invoiced out all orders when final payment was received. -Scheduled delivery and installation of rug with client.

Education

  • Grand Canyon University
    Master of Business Administration (MBA) & Master of Science in Leadership
    2016 - 2018
  • Olivet Nazarene University
    Bachelor of Science (B.S.), Interior Design
    2007 - 2011

Community

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