Caitlin Ackerman

Assistant Shift Supervisor at North Carolina Protection Group
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Location
Raleigh-Durham-Chapel Hill Area

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Credentials

  • Advanced Palm Print Comparison
    Sirchie
    Nov, 2019
    - Sep, 2024
  • Advanced Latent Ridgeology
    Sirchie
    Sep, 2019
    - Sep, 2024
  • Basic Latent Print Comparison
    Sirchie
    Mar, 2019
    - Sep, 2024
  • Introduction to the Science of Fingerprints
    Sirchie
    Feb, 2019
    - Sep, 2024
  • Introduction to Crime Scene Photography & Latent Prints
    Delta Forensics
    Jan, 2019
    - Sep, 2024

Experience

    • Assistant Shift Supervisor
      • Jan 2022 - Present

      Maintaining overwatch of officers and any incidents that occur during shift.Assist Supervising Officer with duties as needed, including but not limited to; disciplinary action, shift and post planning, distribution of company information, approval of reports prior to submission, uniform inspections, and creation and maintenance of employee time sheets, as well as the below listed duties.

    • Security Officer
      • Nov 2021 - Dec 2021

      Providing security and policy enforcement to company standards. Maintaining a safe and productive work environment by reacting to employee needs. Twelve-hour active shifts requiring attention to detail, multitasking and quick response in a variety of scenarios. Detailed reporting through writing and communication with supervisors, managerial staff, and emergency personnel.

    • Musicians
    • 1 - 100 Employee
    • Imaging Technician
      • Jan 2020 - Nov 2021

      Prepping, scanning, and indexing documents per client project specifications. Prepping, scanning, and indexing documents per client project specifications.

    • United States
    • Commercial Real Estate
    • Data Entry Operator
      • Nov 2019 - Jan 2020

      Utilization of DCPA software to accurately and efficiently key sensitive and confidential information. Maintained organization of key data files and their codes, labels, and locations for confidentiality and storage purposes. Utilization of DCPA software to accurately and efficiently key sensitive and confidential information. Maintained organization of key data files and their codes, labels, and locations for confidentiality and storage purposes.

    • United States
    • Retail
    • Instructor
      • May 2018 - Apr 2019

      Actively expanding, private organization specializing in providing instruction and training to young athletes. Assigned a designated group of athletes to train and instruct according to organizational guidelines. Tasked with set up, and take down of various sports events. Planning and overseeing equipment and event information to be provided to parents and athletes. Actively expanding, private organization specializing in providing instruction and training to young athletes. Assigned a designated group of athletes to train and instruct according to organizational guidelines. Tasked with set up, and take down of various sports events. Planning and overseeing equipment and event information to be provided to parents and athletes.

    • United States
    • Information Services
    • 1 - 100 Employee
    • Data Entry Technician
      • Nov 2018 - Dec 2018

      Utilization of DCPA software to accurately and efficiently key sensitive and confidential information. Maintained organization of key data files and their codes, labels, and locations for confidentiality and storage purposes. Utilization of DCPA software to accurately and efficiently key sensitive and confidential information. Maintained organization of key data files and their codes, labels, and locations for confidentiality and storage purposes.

    • Server
      • Aug 2017 - May 2018

      Privately-owned fine dining restaurant offering large selection of wine. Maintaining working knowledge of all food and wine menu items. Following Health Code Standards for myself and the restaurant as a whole. Providing a customized customer experience to all guests while utilizing fine dining etiquette and service standards set in place by restaurant owners. Promoting wine and food specials to guests in great detail and assisting guests with any needs they may have. Scheduling reservations by phone and OpenTable software system. Additionally, I gained experience utilizing a Point of Sale system, and cash handling. Show less

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Student Intern
      • Aug 2017 - Dec 2017

      Assisted members of the CCBI Unit with collecting evidence and processing crime scenes in order to learn proper collection and processing techniques. Maintained order of arrestee fingerprint cards and case files, assisted with maintaining order, sequence, and itemized lists of stored evidence, logging evidence, and purging dispositioned items from the evidence storage room. Additionally, I gained experience submitting SBI-5 forms to the North Carolina State Crime Lab. Assisted members of the CCBI Unit with collecting evidence and processing crime scenes in order to learn proper collection and processing techniques. Maintained order of arrestee fingerprint cards and case files, assisted with maintaining order, sequence, and itemized lists of stored evidence, logging evidence, and purging dispositioned items from the evidence storage room. Additionally, I gained experience submitting SBI-5 forms to the North Carolina State Crime Lab.

    • Design
    • 1 - 100 Employee
    • Hostess
      • Jun 2017 - Aug 2017

      Corporate chain-restaurant holding multiple national locations. Provided excellent customer service to all guests while performing above set corporate standards. Tasked with answering phones and seating guests in a timely fashion. Maintained order of the lobby of the restaurant, to-go orders, and customers on the wait list. Assisted servers and managers with various tasks as needed. Corporate chain-restaurant holding multiple national locations. Provided excellent customer service to all guests while performing above set corporate standards. Tasked with answering phones and seating guests in a timely fashion. Maintained order of the lobby of the restaurant, to-go orders, and customers on the wait list. Assisted servers and managers with various tasks as needed.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Gymnastics Instructor
      • Aug 2014 - Oct 2014

      Instructed, evaluated, and maintained order of small groups of children ages 6-12 on gymnastics techniques, while providing a clean, safe, and enjoyable learning environment to standard and satisfaction of gym owners. Instructed, evaluated, and maintained order of small groups of children ages 6-12 on gymnastics techniques, while providing a clean, safe, and enjoyable learning environment to standard and satisfaction of gym owners.

Education

  • University of North Carolina Wilmington
    Post- Baccalaureate Certificate, Forensic Science: Crime Scene Investigation
    2019 - 2020
  • University of North Carolina at Wilmington
    Bachelor of Arts - BA, Criminology
    2013 - 2017
  • Bunn High School
    High School Diploma, General Studies
    2009 - 2013

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