Experience

Solutions Through Innovative Technologies, Inc. (dba STI-TEC)

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Technical Writer II

  • Jul 2018 - Present

  Act as backup Production Controller and liaison between government personnel and offsite contractors. Distribute work to offsite contractors and submit completed work to government personnel for review and approval to send to publication. Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS)… Show more Act as backup Production Controller and liaison between government personnel and offsite contractors. Distribute work to offsite contractors and submit completed work to government personnel for review and approval to send to publication. Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by other writers or product line engineers by using software such as Arbortext, Adobe PDF, and Microsoft Word. Use Remedy, Web Content Center (WCC), TMAPS, and CG-LIMS to pull work orders, CG22's, existing publications, and graphics for the creation and edit of USCG publications. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Prepare documents in a timely fashion to meet target dates, and update Remedy with time spent on tasks. Proficient with Microsoft Word, Excel, Outlook, Arbortext Editor, Adobe PDF, and Internet Explorer. Show less Act as backup Production Controller and liaison between government personnel and offsite contractors. Distribute work to offsite contractors and submit completed work to government personnel for review and approval to send to publication. Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS)… Show more Act as backup Production Controller and liaison between government personnel and offsite contractors. Distribute work to offsite contractors and submit completed work to government personnel for review and approval to send to publication. Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by other writers or product line engineers by using software such as Arbortext, Adobe PDF, and Microsoft Word. Use Remedy, Web Content Center (WCC), TMAPS, and CG-LIMS to pull work orders, CG22's, existing publications, and graphics for the creation and edit of USCG publications. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Prepare documents in a timely fashion to meet target dates, and update Remedy with time spent on tasks. Proficient with Microsoft Word, Excel, Outlook, Arbortext Editor, Adobe PDF, and Internet Explorer. Show less



DLS Engineering

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Writer

  • Nov 2017 - Jul 2018

  Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by… Show more Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by other writers or product line engineers by using software such as Arbortext, Adobe PDF, and Microsoft Word. Use Remedy, Web Content Center (WCC), TMAPS, and CG-LIMS to pull work orders, CG22's, existing publications, and graphics for the creation and edit of USCG publications. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Prepare documents in a timely fashion to meet target dates, and update Remedy with time spent on tasks. Proficient with Microsoft Word, Excel, Outlook, Arbortext Editor, Adobe PDF, and Internet Explorer. Show less Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by… Show more Create, update, and distribute technical documents which include USCG Operational and Maintenance Manuals, Illustrated Parts Breakdown/Catalogs (IPB/IPC), Wire Manuals, Fault Isolations, Engineering Specifications, Technical Order Page Supplements (TOPS), Process Guides, and other technical documents as required. Created and/or updated over 150 technical publications in accordance with the process guide, Government Publishing Office Style Manual, and S1000D standards. Edit material prepared by other writers or product line engineers by using software such as Arbortext, Adobe PDF, and Microsoft Word. Use Remedy, Web Content Center (WCC), TMAPS, and CG-LIMS to pull work orders, CG22's, existing publications, and graphics for the creation and edit of USCG publications. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Prepare documents in a timely fashion to meet target dates, and update Remedy with time spent on tasks. Proficient with Microsoft Word, Excel, Outlook, Arbortext Editor, Adobe PDF, and Internet Explorer. Show less



College of The Albemarle

• United States
• Higher Education
• 100 - 200 Employee

• Administrative Assistant, Emergency and Public Safety Services

  • Jan 2016 - Nov 2017

  Provide excellent customer service to internal and external customers and instructors. Create and build fire and EMS courses in Datatel (college's software system) in accordance to the training calendar. Prepare contracts and personal service agreements (PSAs) for instructors; register all attendees; maintain accurate paperwork in accordance to audit standards; and grade and print certificates for each course. Prepare punch-out catalog and non-catalog requisitions using NC E-Procurement… Show more Provide excellent customer service to internal and external customers and instructors. Create and build fire and EMS courses in Datatel (college's software system) in accordance to the training calendar. Prepare contracts and personal service agreements (PSAs) for instructors; register all attendees; maintain accurate paperwork in accordance to audit standards; and grade and print certificates for each course. Prepare punch-out catalog and non-catalog requisitions using NC E-Procurement system; ensure the correct commodity and budget codes are used; verify shipping methods and destinations. Prepare check requests in a timely manner to pay received invoices. Collaborate with program coordinators to enter and coordinate assigned programs including entering the course in Datatel, registering students, administering instructor contracts, printing rosters, grading courses, and ensuring accurate records are maintained. Provide backup to answer the telephones for all office personnel as needed and convey messages. Assist clients with course registration and fee collection for traditional and distance learning courses. Data enter student and course information as related to guidelines. General office duties in support of the Workforce Development and Continuing Education Division. Provide accurate and timely information concerning available programs and courses. Assist in maintaining accurate, confidential computer records. Assist with word processing of a variety of regular and confidential documents and memos. Enter official transcripts and assessment scores into Datatel for assigned courses. Provide assistance with filing, copying and shredding of confidential records. Deliver and distribute mail and various business office forms. Assist with departmental mailings and marketing initiatives. Proficient with Microsoft Office Suite, MyCourses, Datatel, Google Mail, Internet Explorer, NC E-Procurement and modern office equipment.

• Client Relations and Record Specialist

  • Jul 2015 - Jan 2016

  Provide excellent customer service to internal and external customers. Assist with coordinating in-service law enforcement training courses by building courses in accordance to the training calendar, being the point-of-contact for instructors and law enforcement personnel; create online law enforcement training courses on MyCourses; prepare contracts for instructors; register all attendees; maintain accurate paperwork in accordance to audit standards; grade and print certificates for each… Show more Provide excellent customer service to internal and external customers. Assist with coordinating in-service law enforcement training courses by building courses in accordance to the training calendar, being the point-of-contact for instructors and law enforcement personnel; create online law enforcement training courses on MyCourses; prepare contracts for instructors; register all attendees; maintain accurate paperwork in accordance to audit standards; grade and print certificates for each course; maintain record of in-service training hours for law enforcement personnel. Complete check requests and requisitions for purchases. Collaborate with program coordinators to enter and coordinate assigned programs including entering the course in Datatel, registering students, administering instructor contracts, printing rosters, grading courses, and ensuring accurate records are maintained. Answer the telephones for all office personnel as needed and convey messages. Respond to the requests for information from the general public, students, faculty, and staff. Assist clients with course registration and fee collection for traditional and distance learning courses. Data enter student and course information in accordance with guidelines. General office duties in support of the Workforce Development and Continuing Education Division. Provide accurate and timely information concerning available programs and courses. Assist in maintaining accurate, confidential computer records. Assist with word processing of a variety of regular and confidential documents and memos. Enter official transcripts and assessment scores into Datatel. Provide assistance with filing, copying and shredding of confidential records. Deliver and distribute mail and various business office forms, etc. Assist with departmental mailings and marketing initiatives. Proficient with Microsoft Office Suite, MyCourses, Datatel, Google Mail, Internet Explorer, and modern office equipment.



VendTech Enterprise, LLC

• United States
• Security and Investigations
• 1 - 100 Employee

• Accounting Clerk III

  • Dec 2014 - Jul 2015

  Review MIPR (Military Interdepartmental Purchase Request) contract documentation and procurement documentation for accuracy. Review DD-448 form to ensure the agency code is listed in the correct box, the accounting string is consistent and valid, the document is listed as basic or a correctly labeled amendment, and the totals are correct and consistent. Review DMISA for correct MIPR number, correct accounting string, valid source of supply or routing identification code (SOS/RIC) and DoDAAC… Show more Review MIPR (Military Interdepartmental Purchase Request) contract documentation and procurement documentation for accuracy. Review DD-448 form to ensure the agency code is listed in the correct box, the accounting string is consistent and valid, the document is listed as basic or a correctly labeled amendment, and the totals are correct and consistent. Review DMISA for correct MIPR number, correct accounting string, valid source of supply or routing identification code (SOS/RIC) and DoDAAC, and correct amount for obligation or de-obligation. Review all other documentation provided, such as a purchase request, to ensure that totals are consistent throughout all documentation. Assist in the obligation of due-ins for repairs and new buys of parts. Review DMISA used to establish due-ins (document numbers) for each repair or new buy. Process payments and credits in accounting software (AMMIS) after receiving and verifying correct backup within 30 days of receipt. Process payment or credit in AMMIS. Obtain service receipts from point of contact on MIPR,provide the obligation and payment balance for the MIPR and process the receipt in AMMIS. Reconcile MIPRs to ensure accuracy and to pull back remaining funds before the funds lapse. Research any discrepancies found in the documentation. Complete data correction forms to correct any errors found. Use AMMIS to check obligations, receipts, and account history. Provide excellent communication to internal and external customers. Keep a detailed database on all MIPRs that include obligation, receipts, payments, and all other transactions. Keep detailed paper records. Use of Microsoft Access, Word, Excel, and Outlook, as well as, AMMIS/ALMIS on a daily basis. Perform data entry tasks when needed. Print, scan, and enter contracts, purchase orders, delivery orders, modifications, and invoices into online database (WINS). Train peers on MIPR documentation.

• Accounting Clerk 1

  • Mar 2014 - Dec 2014

  Valuate inventory by pulling documentation from procurement to receipt to payment of the part and inputting the data into a spreadsheet that calculates the weighted average price and moving weighted average price. Compile supporting documentation for Internal Controls audit and U.S. GAAP Audits such as purchase request, contracts (commercial and MIPRs), work orders, timesheets, receipts (commercial and OGA), and payments (payment schedules and IPACs). Work in AMMIS and WINS to pull needed… Show more Valuate inventory by pulling documentation from procurement to receipt to payment of the part and inputting the data into a spreadsheet that calculates the weighted average price and moving weighted average price. Compile supporting documentation for Internal Controls audit and U.S. GAAP Audits such as purchase request, contracts (commercial and MIPRs), work orders, timesheets, receipts (commercial and OGA), and payments (payment schedules and IPACs). Work in AMMIS and WINS to pull needed supporting documentation. Train new hire accounting clerks by explaining the SOP and how and where supporting documentation is obtained from, as well as, how to compose audit and WAP valuation packages. Compose desk guides and other standard operating procedure manuals, such as a desktop guide to Adobe. Composed desk guide for new hires to have to reference on useful tools in Adobe, as well as, other useful tips that are used daily to compose files. Review supporting documentation for identified controls to support attributes such as price, NIINs, serial numbers, document numbers, etc. Work in electronic document format. Manage Access database that contains document library of all NIINs evaluated. Maintain high level of confidentiality and protect personal identifiable information (PII). Notify supervision and U.S. Coast Guard staff when discrepancies are identified.



Hall and Nixon Real Estate, Inc

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2013 - Mar 2014

  Enter and file all incoming applications both electronically and paper. Assist property manager with reviewing contracts for accuracy and completion for future tenants, future landlords, and maintenance contacts. Create and obtain approval for all work orders from landlord. Record invoices on accounting software. Assisted and identified conflicts with tenants and landlords and steered them to the appropriate person or resource to resolve the conflict. Communicate with others in person, by… Show more Enter and file all incoming applications both electronically and paper. Assist property manager with reviewing contracts for accuracy and completion for future tenants, future landlords, and maintenance contacts. Create and obtain approval for all work orders from landlord. Record invoices on accounting software. Assisted and identified conflicts with tenants and landlords and steered them to the appropriate person or resource to resolve the conflict. Communicate with others in person, by phone, and through email. Market all rental properties on company websites and social media sites. Created a Facebook page to market rentals, as well as, provide another outlet for tenant and landlord communication. Create market reports using Excel and other computer programs. Enter all property, owner, and tenant information into software. Keep and maintain paper records for over 100 rental properties. Provide customer service to all tenants, landlords, and potential tenants. Show less Enter and file all incoming applications both electronically and paper. Assist property manager with reviewing contracts for accuracy and completion for future tenants, future landlords, and maintenance contacts. Create and obtain approval for all work orders from landlord. Record invoices on accounting software. Assisted and identified conflicts with tenants and landlords and steered them to the appropriate person or resource to resolve the conflict. Communicate with others in person, by… Show more Enter and file all incoming applications both electronically and paper. Assist property manager with reviewing contracts for accuracy and completion for future tenants, future landlords, and maintenance contacts. Create and obtain approval for all work orders from landlord. Record invoices on accounting software. Assisted and identified conflicts with tenants and landlords and steered them to the appropriate person or resource to resolve the conflict. Communicate with others in person, by phone, and through email. Market all rental properties on company websites and social media sites. Created a Facebook page to market rentals, as well as, provide another outlet for tenant and landlord communication. Create market reports using Excel and other computer programs. Enter all property, owner, and tenant information into software. Keep and maintain paper records for over 100 rental properties. Provide customer service to all tenants, landlords, and potential tenants. Show less



Todd's Pharmacy

• Cashier/Pharmacy Tech

  • Jul 2011 - Nov 2011

  Provided excellent customer service. Performed daily cash register duties. Assisted customers both in store and on phone. Took and prepared prescription and delivery orders. Performed inventory and restocked shelves. Provided excellent customer service. Performed daily cash register duties. Assisted customers both in store and on phone. Took and prepared prescription and delivery orders. Performed inventory and restocked shelves.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate (Seasonal)

  • Feb 2011 - May 2011

  Provide excellent customer service. Perform cash register duties when needed. Assisted customers in garden center. Maintained plants and garden center appearance. Provide excellent customer service. Perform cash register duties when needed. Assisted customers in garden center. Maintained plants and garden center appearance.