Caitlin Vanderveen

Franchise Manager at Tippi Toes Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Monterey Park, California, United States, US
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Pig Latin Native or bilingual proficiency

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Experience

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Franchise Manager
      • Oct 2022 - Present

      Coordinated 40+ remote and on-site dance classes for 12 locations, arranged age-appropriate monthly lesson plans for 6 dance class types, organized 3 performance events annually for 250 students, acted as main point of contact for location directors, oversaw hiring and training of administrative and teaching roles, managed social media and marketing outreach, expanded our clientele for remote locations as well as student enrollment, mitigated upset clients, and established new administrative procedures to maximize efficiency. Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Publicity Manager
      • Aug 2020 - May 2022

      Social media manager for Dance and Theater Studies department including email, flyer distribution, Instagram, and Facebook management for various events. Edited images and video for press release, communicated with outside sources for public relations, and frequently shared upcoming event information across multiple forums. Social media manager for Dance and Theater Studies department including email, flyer distribution, Instagram, and Facebook management for various events. Edited images and video for press release, communicated with outside sources for public relations, and frequently shared upcoming event information across multiple forums.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Mar 2019 - Apr 2020

      Assisted in teaching modern, jazz, lyrical, improvisation, musical theater, hip hop, choreography, ballet and dance production "company" classes. Acted as a mentor and support system for students seeking advice, knowledge, and information in regards to personal and professional lives. Assisted and managed end of semester performances and productions for the Dance department. Managed social media and advertising for Dance department including photo and video capture and editing. Aided prospective professional dancers by taking headshots as well as full body dance shots for resume building. Maintained healthy relationships with neighboring departments. Coordinated with Music department to assemble a music video, but unfortunately due to COVID-19 the school shut down prior to seeing the project through to completion. Organized high school and community outreach programs meant to raise awareness of our department and our newly established Dance AA program. Headed the project to reorganize the costume closet, which took upwards of 25 hours to complete. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Client Care Reservation Specialist
      • Jun 2018 - Dec 2019

      In depth knowledge of all services offered throughout 9 locations in California. Communicated with clients in determining the best care possible for their pets including pet boarding, nourishment and enrichment packages, as well as spa services. Power-booked and efficiently reorganized reservations to accommodate a large influx of guests throughout holidays. I additionally was assigned to a project where I created training software and guidelines for client care representatives. Successfully mitigated and deescalated situations of conflict when owners felt dissatisfied with services or treatment of guests (pets). Show less

    • United States
    • Media Production
    • 1 - 100 Employee
    • Executive Assistant
      • Aug 2017 - Jul 2018

    • Student Assistant IV
      • Sep 2015 - Aug 2017

      ITIS department located in Shields Library; troubleshooted various technical issues throughout library departments including devices such as printers, computers, as well as video and sound input and output. I prepared desktop work stations for new hires within the library including software installation, WLAN assembly setup, and general assembly of parts. I additionally headed a major project in which I transcribed 40+ hours of interviews for the viticulture section of the library. ITIS department located in Shields Library; troubleshooted various technical issues throughout library departments including devices such as printers, computers, as well as video and sound input and output. I prepared desktop work stations for new hires within the library including software installation, WLAN assembly setup, and general assembly of parts. I additionally headed a major project in which I transcribed 40+ hours of interviews for the viticulture section of the library.

    • Shift Manager/Receptionist
      • May 2014 - Sep 2015

      Customer relations, balanced financial transactions, managed over 20 employees, trained new receptionists, and supported the salon to maintain its pristine condition. Customer relations, balanced financial transactions, managed over 20 employees, trained new receptionists, and supported the salon to maintain its pristine condition.

Education

  • Mills College
    Master of Fine Arts - MFA, Dance
    2020 - 2022
  • University of California, Davis
    Bachelor's degree, Theater and Dance
    2015 - 2017
  • American River College
    IGETC, Theater and Dance
    2011 - 2015
  • University of California, Davis
    Theater and Dance w/ Dance Emphasis, Choreography & Electronic Music Composition
    2015 -

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