Caitlin Thompson

Program and Instructional Design Specialist at yourtown
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU
Skills

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Bio

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Credentials

  • Human-Centered Leadership
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Measuring Learning Effectiveness
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Humane Productivity: Burnout Proof Your Performance
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

  • yourtown
    • Australia
    • Individual and Family Services
    • 300 - 400 Employee
    • Program and Instructional Design Specialist
      • Jun 2023 - Present

    • Learning And Development Specialist (contract)
      • Jul 2022 - Jun 2023

      Specialising in developing and delivering organisational capability uplift, including resilience, growth mindset and change management foundations to support staff through the broader organisational change of Project LEAD.

  • Churches of Christ in Queensland
    • Australia
    • Non-profit Organizations
    • 700 & Above Employee
    • Learning And Development Specialist
      • Oct 2021 - Jul 2022

      Lead, coach and develop the Learning and Development team, increasing the capability of support and services offered to the organisation.

    • Learning and Development Advisor
      • Mar 2021 - Oct 2021

      With a primary focus on Instructional Design, I work with key services and stakeholders within the organisation to develop effective learning programs.

  • Salvos Stores
    • Australia
    • Retail
    • 300 - 400 Employee
    • Retail Training and Capability Partner
      • Jul 2019 - Mar 2021

      Supporting over 150 Salvos Stores across Queensland, New South Wales and ACT by providing practical, hands on training in the areas of store layout, merchandising, presentation, customer service, sorting, pricing, production processes and Operation procedures including WHS. Operating through a strengths based approach, I enjoy empowering employees to feel confident and capable within their workplace. Supporting over 150 Salvos Stores across Queensland, New South Wales and ACT by providing practical, hands on training in the areas of store layout, merchandising, presentation, customer service, sorting, pricing, production processes and Operation procedures including WHS. Operating through a strengths based approach, I enjoy empowering employees to feel confident and capable within their workplace.

  • Freedom Australia
    • Australia
    • Retail
    • 100 - 200 Employee
    • Store Manager
      • Feb 2018 - Jul 2019

    • Manager in Training
      • Nov 2017 - Feb 2018

    • Casual Sales Consultant
      • Jun 2017 - Nov 2017

  • ACU
    • Preservice Teacher
      • Apr 2017 - Aug 2017

  • TAFE Queensland South West
    • Teacher
      • Feb 2016 - Mar 2017

      Certificate IV and Diploma of Child, Youth and Family Intervention and Cert III, IV and Diploma of Community Services

    • Student Services Officer
      • Apr 2015 - Feb 2016

  • Life Without Barriers
    • Australia
    • Individual and Family Services
    • 700 & Above Employee
    • Supporter of Carers
      • Apr 2012 - Apr 2015

  • St John Ambulance Queensland
    • Virginia, Brisbane
    • Client Services Officer
      • Oct 2011 - Mar 2012

  • Queensland Government
    • Australia
    • Government Administration
    • 700 & Above Employee
    • Child Safety Officer
      • Jun 2011 - Oct 2011

  • Steinhoff International
    • South Africa
    • Retail
    • 100 - 200 Employee
    • Retail Assistant
      • Jan 2008 - Jul 2011

Education

  • Griffith University
    Bachelor of Psychological Science, Psychology
    2007 - 2010
  • Inspire Education
    Cert IV, Training and Assessment
    2011 - 2012
  • Queensland University of Technology
    Graduate Certificate in Domestic Violence
    2016 - 2016
  • TAFE Queensland
    Supervision Skill Set
    2020 -

Community

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