Caitlin Smith

Administrative Assistant at Brooks Manufacturing Co.
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Location
US

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Administrative Assistant
      • Oct 2022 - Present
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2021 - Sep 2022

      ✤ Analyzed patient appointment access and reviewed scheduling gaps with leadership to resolve; improved patient care and coordination.✤ Drafted and updated internal processes; shared with employees.✤ Monitored employee activities, scheduled meetings, drafted productivity reports, and ordered supplies/PPE; streamlined office procedures while supporting all staff levels.

    • HR Assistant
      • Aug 2018 - Aug 2021

      ✤ Saved organization $4M in a loan forgiveness situation.✤ Directed HR/administrative functions; scheduled meetings, training, orientations, and interviews, filed and recorded reports, organized employee events, and conducted employee benefits briefings.✤ Created, distributed, and tracked confidential documents and changes in employee status within the organization.

    • Float Clinic Receptionist
      • Aug 2016 - Aug 2018

      ✤ Traveled to multiple offices to fill vacant positions and improved office performances with recommended activities.✤ Scheduled patient appointments, updated information in database, and coordinated patient care with various support staff.

    • Office Manager
      • Dec 2014 - Nov 2016

      ✤ Utilized office automation equipment and various software programs to create and retrieve patient information as well as process insurance and patient billing; adhered to confidentiality measures and HIPPA laws. ✤ Completed administrative/clerical functions; scheduled client appointments, created files, recorded and prepared meeting minutes, monitored employee attendance, and ordered office supplies. ✤ Processed accounts payable/receivable invoices; reconciled discrepancies. ✤ Utilized office automation equipment and various software programs to create and retrieve patient information as well as process insurance and patient billing; adhered to confidentiality measures and HIPPA laws. ✤ Completed administrative/clerical functions; scheduled client appointments, created files, recorded and prepared meeting minutes, monitored employee attendance, and ordered office supplies. ✤ Processed accounts payable/receivable invoices; reconciled discrepancies.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Billing Specialist
      • Jun 2015 - Jun 2016

      ✤ Researched and resolved payment inconsistencies/errors. ✤ Created invoices and billing materials for customers/patients; processes payments and arranged payment plans for eligible individuals. ✤ Translated medical codes on billing statements. ✤ Researched and resolved payment inconsistencies/errors. ✤ Created invoices and billing materials for customers/patients; processes payments and arranged payment plans for eligible individuals. ✤ Translated medical codes on billing statements.

    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2012 - Nov 2014

      ✤ Corresponded with prospective and current renters, mediated agreements between clients and landlords, and completed applications/background checks; created personal files on each tenant and safeguarded information. ✤ Scheduled and tracked unit maintenance; disbursed payments to contractors as needed. ✤ Assisted cross-functional employees as needed. ✤ Corresponded with prospective and current renters, mediated agreements between clients and landlords, and completed applications/background checks; created personal files on each tenant and safeguarded information. ✤ Scheduled and tracked unit maintenance; disbursed payments to contractors as needed. ✤ Assisted cross-functional employees as needed.

    • United States
    • 1 - 100 Employee
    • Retail Associate
      • Mar 2010 - Aug 2012

      ✤ Managed sales for multiple locations; answered customer inquiries, coordinated deliveries, and tracked equipment/inventory; restocked supplies as needed. ✤ Maintained and updated website. ✤ Attended local conventions/events and manned booth; engaged customers and boosted company awareness. ✤ Managed sales for multiple locations; answered customer inquiries, coordinated deliveries, and tracked equipment/inventory; restocked supplies as needed. ✤ Maintained and updated website. ✤ Attended local conventions/events and manned booth; engaged customers and boosted company awareness.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2008 - Mar 2010

      ✤ Scheduled and directed staff in daily work assignments to maximize productivity. ✤ Complied with OSHA and FDA health standards at all times. ✤ Balanced all POS/transactions for credit and cash daily; deposited correct funds into bank. ✤ Scheduled and directed staff in daily work assignments to maximize productivity. ✤ Complied with OSHA and FDA health standards at all times. ✤ Balanced all POS/transactions for credit and cash daily; deposited correct funds into bank.

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