Caitlin R.

Remote Administrative Assistant, Per Diem at Sea Tea Improv
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Contact Information
us****@****om
(386) 825-5501
Location
Brooklyn, New York, United States, US

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Credentials

  • Counselor Advocate
    State of Connecticut
  • LMSW
    Connecticut Department of Public Health

Experience

  • Sea Tea Improv
    • Hartford, Connecticut Area
    • Remote Administrative Assistant, Per Diem
      • May 2016 - Present

      • Respond to inquiries from public regarding events. • Manage schedules and organizes calendars for key leaders. • Process contracts and invoices. • Organize the details of special events, travel arrangements, agendas and itineraries. • Follow up with clients regarding evaluations and enter results into database. • Develop presentation materials, schedule, and market workshops for clients. • Interface with diverse division heads on projects concerning information management, knowledge management, and corporate compliance and invoicing. Show less

  • Netflix
    • Boston, Massachusetts, United States
    • Production Secretary
      • Nov 2020 - Feb 2021

      • Orchestrated covid testing schedule across multiple departments. • Composed Netflix correspondence and published communications across the company. • Screened employees for compliance with company regulations in covid testing and protection adherence. • Resolved customer service complaints between CVS and Netflix. • Orchestrated covid testing schedule across multiple departments. • Composed Netflix correspondence and published communications across the company. • Screened employees for compliance with company regulations in covid testing and protection adherence. • Resolved customer service complaints between CVS and Netflix.

  • Warburg Pincus LLC
    • New York, New York, United States
    • Temporary Executive Assistant
      • Jan 2020 - Mar 2020

      Assisted senior staff, maintained calendars, organized materials, and completed personal errands for the team. Assisted senior staff, maintained calendars, organized materials, and completed personal errands for the team.

  • Biolumina
    • Greater New York City Area
    • Senior Administrative Assistant, Temporary
      • Oct 2019 - Jan 2020

      • Anticipated and coordinated point-to-point travel needs as necessary including booking all travel and hotels in Concur. • Set up appointments, conferences and managed meeting rooms in Outlook, WebEx, and Condeco. • Provided technical support on behalf of staff through Paige system. • Produced confidential letters, memos, reports, spreadsheets, overheads, and presentations. • Independently managed calendars and scheduled appointments. Completed expense reports in Dynamics. • Ordered lunch for staff through Seamless and covered reception desk for breaks. • Submitted building and maintenance work orders through PassagePoint. Show less

    • Administrative Assistant & Office Manager, Temporary
      • Mar 2019 - Aug 2019

      • Supported Partners in travel coordination, meeting scheduling, and expense reporting in an investment firm. • Managed office needs such as repairs, contracts, deliveries, registering visitors, and ordering supplies. • Coordinated, organized, and published database reports from Dynamo to SharePoint for Investment Committee weekly meetings. • Processed monthly expense reports reflecting supporting documents and budget code indexes. • Supported Partners in travel coordination, meeting scheduling, and expense reporting in an investment firm. • Managed office needs such as repairs, contracts, deliveries, registering visitors, and ordering supplies. • Coordinated, organized, and published database reports from Dynamo to SharePoint for Investment Committee weekly meetings. • Processed monthly expense reports reflecting supporting documents and budget code indexes.

  • YWCA USA
    • New Britain, Connecticut
    • Director
      • Feb 2015 - Mar 2018

      • Oversaw general management of the office including accounting, booking travel, catering, restocking of office supplies and timekeeping. • Provided executive-level administrative support to the CEO including assistance with sales and operational duties. • Coordinated projects and events exercising ability to improvise, improve procedures and meet demanding deadlines. • Planned and coordinated team luncheons and developed presentations for related meetings. • Answered incoming calls for department and responded on 24 hour hotline to clients. • Tracked client satisfaction surveys and grant outcomes for reports. Show less

  • CT Votes for Animals
    • Hartford, Connecticut Area
    • Board Director, Co-Chair of Marketing Committee
      • Sep 2012 - May 2016

      • Scheduled committee meetings, recorded meeting minutes, and archived data. • Answered inquiries from public regarding events and requests for information. • Researched new markets for client engagement and contacted vendors for events. • Set up events to engage new clients, collected client data, and photographed events for marketing. • Scheduled committee meetings, recorded meeting minutes, and archived data. • Answered inquiries from public regarding events and requests for information. • Researched new markets for client engagement and contacted vendors for events. • Set up events to engage new clients, collected client data, and photographed events for marketing.

    • Board Director, Chair of Resource Development
      • Feb 2013 - Jun 2014

      • Coordinated events, managed board member calendars, researched donors, input client data, generated reports for board meetings, and recorded minutes. • Managed high volume phone banking projects and provided donor correspondence on behalf of the organization. • Coordinated events, managed board member calendars, researched donors, input client data, generated reports for board meetings, and recorded minutes. • Managed high volume phone banking projects and provided donor correspondence on behalf of the organization.

  • Connecticut Community Care, Inc.
    • Waterbury, Connecticut
    • Client Manager
      • May 2009 - Jun 2012

      • Followed up on client referrals and set up appointments. • Handled multifaceted clerical tasks, such as data entry, filing, records management and billing, as the assistant to the general contractor and bookkeeper. • Coordinated travel arrangements, maintained database and ensured the delivery of services and goods to clients. • Ordered supplies and services for clients. • Entrusted to manage office in the supervisor’s absence. • Followed up on client referrals and set up appointments. • Handled multifaceted clerical tasks, such as data entry, filing, records management and billing, as the assistant to the general contractor and bookkeeper. • Coordinated travel arrangements, maintained database and ensured the delivery of services and goods to clients. • Ordered supplies and services for clients. • Entrusted to manage office in the supervisor’s absence.

  • City of Danbury
    • Danbury, Connecticut
    • Director of Welfare
      • Nov 2007 - Feb 2009

      • Prepared city council reports, coordinated staff calendars, and answered city department phone calls. • Maintained department inventory and client record room. • Delivered tours to donors and edited department newsletter. • Organized internal and external meetings on behalf of the department. • Prepared city council reports, coordinated staff calendars, and answered city department phone calls. • Maintained department inventory and client record room. • Delivered tours to donors and edited department newsletter. • Organized internal and external meetings on behalf of the department.

  • University of Hartford
    • Hartford, Connecticut
    • Career Development Project Manager
      • Jan 2007 - Aug 2008

      • Answered phone calls and e-mail inquiries from clients as well as the public. • Edited and typed department correspondence. • Provided customer support to clients enrolled in workshops and services. • Managed calendars for five career counselors and arranged travel plans for booked engagements. • Answered phone calls and e-mail inquiries from clients as well as the public. • Edited and typed department correspondence. • Provided customer support to clients enrolled in workshops and services. • Managed calendars for five career counselors and arranged travel plans for booked engagements.

  • Laurel House
    • Stamford, Connecticut
    • Supported Education Coordinator, Communication Unit Leader
      • May 2007 - Nov 2007

      • Answered incoming department phone calls and managed staff calendars. • Tracked client data and entered into multiple databases. • Maintained communication unit to ensure a neat and organized appearance. • Planned student speaker series through travel coordination, booking speakers, ordering food, and arranging supplies. • Generated reports for leadership based on program data collected. • Answered incoming department phone calls and managed staff calendars. • Tracked client data and entered into multiple databases. • Maintained communication unit to ensure a neat and organized appearance. • Planned student speaker series through travel coordination, booking speakers, ordering food, and arranging supplies. • Generated reports for leadership based on program data collected.

  • Birmingham Health Center
    • Derby, Connecticut
    • Director of Social Services
      • Aug 2004 - Feb 2006

      • Coordinated meetings, distributed agendas, recorded minutes, and archived data from prior meetings. • Met with clients to arrange services and provided program information. • Delivered tours to potential clients and their families. • Covered multiple stations in the admin office during daytime hours to ensure efficiency. • Provided customer support to clients and helped find resolutions to client complaints. • Coordinated meetings, distributed agendas, recorded minutes, and archived data from prior meetings. • Met with clients to arrange services and provided program information. • Delivered tours to potential clients and their families. • Covered multiple stations in the admin office during daytime hours to ensure efficiency. • Provided customer support to clients and helped find resolutions to client complaints.

Education

  • University of Connecticut
    Master of Social Work - MSW, Administration
    2006 - 2007
  • The College of Saint Rose
    BSW, Social Work
    2000 - 2004
  • Upright Citizen's Brigade
    Certificate of Completion, Long Form Improv, Improvisional Theater

Community

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