Experience

CyraCom Language Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Talent Acquisition Supervisor

  • Apr 2023 - Present

  • Manages the external and internal recruiting process, including but not limited to, developing and executing a recruitment plan, job posting, sourcing and screening candidate resumes, assessing talent, interviewing candidates, as well as developing and extending formal offers of employment. • Supervises the corporate Talent Acquisition team, delegating responsibilities appropriately, and providing counseling to performance as needed.• Provides “Subject Matter Expert” (SME) guidance for all talent research activities.• Develops and cultivates strong consultative relationships with hiring managers and Human Resources team members to maximize effectiveness of recruiting process.• Prepares job announcements/advertisements in accordance with job descriptions and needs identified by the hiring manager; ensures they are posted on company website and placed with other advertising sources.• Develops and maintains a network of diverse candidates by using direct sourcing, social media, job boards, Internet, career site, internal referrals, advertising, third-party agencies and other technical means to source candidates for open jobs and to generate a pipeline of talent to meet current and future opportunities.• Review candidate resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements. Create and communicate prescreening questions to hiring managers for collaboration and approval. Prescreen candidates and schedule candidate interviews with designated interview teams.• Organize, lead and document post-interview debrief/feedback activities with hiring managers and with non-selected candidates as appropriate.• Provide a high level of service to internal clients. Clearly define and communicate process and respective roles. Prepare hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria. Show less

• Talent Acquisition Partner

  • May 2021 - Apr 2023

  • Full cycle recruiting for entry-level to C-level positions in IT, Sales, Marketing, Finance, Auditing, Administration, Human Resources, Account Management, Facilities, Operations, Quality & Development, and Translation & Localization.• Designing and updating job descriptions and open postings.• Crafting and implementing a recruiting strategy to attract candidates and leverage referral sources; managing and maintaining recruiting systems.• Sourcing, screening and interviewing candidates from various channels (e.g. social media and professional platforms) and industry-based networking groups.• Providing a pool of qualified candidates to hiring managers and making recommendations.• Extending and negotiating job offers.• Developing and deploying programs to ensure new employees are connected to others and engaged within the Company; fully executing the onboarding process.• Providing guidance, coaching, training, and reference information/materials to hiring managers in preparation for applicant interviews.• Managing background process and appropriate communication at each phase. Show less

• Operations Recruiter

  • Apr 2018 - May 2021

  • Coordinate and oversee candidate assessment, interview, reference/background check, and other employment-related documentation and hiring, such as contract documentation for entry-level phone Interpreters across multiple markets in the US and Costa Rica• Develop and cultivate strong consultative relationships with hiring managers, applicants, and employees • Perform candidate searches; respond to applicant email and/or phone calls.• Prepare job announcements/advertisements in accordance with job descriptions and needs identified by the hiring manager; ensure they are posted on company website and placed with other advertising sources.• Screen resumes according to job requirements and recommend candidates who will continue on in the assessment process.• Represent the organization at local job fairs and participate in employment committees.• Develop and submit recommendations to improve and increase the effectiveness of the recruiting and selection process. Show less



Gould Staffing, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Full Cycle Recruiter

  • Feb 2017 - Mar 2018

  Recruiting: • Sourcing and Screening Candidates • Conducting Interviews • Filming Video Resumes • Developing Job Descriptions • Place Listings on and Management of Various Job Boards • Presenting Job Offers to Candidates and Negotiating Details • Preparing New Hires to Start the Job Client Interaction: • Cold Calling to Identify New Clients • Taking Job Orders from Existing/New Clients • Routine Client Maintenance • Visiting Client Sites • Facilitate/Negotiate New Hire Offers Administrative: • Data Entry • Collect and Verify Time Cards • Client Correspondence • I-9 Audits • Employment Verifications Show less



Tangoe

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Provisioning Analyst, Client Services

  • Jan 2015 - Dec 2016

  • Supported multiple clients while providing excellent customer service and building professional relationships• Recognized and anticipated clients’ TEM goals and needs and proactively recommended additional products, services, and solutions to address them, driving business to our sales team• Liaised with domestic and international mobile carriers and Tangoe fulfillment to ensure orders were processed quickly and correctly• Built and maintained mobile device and plan catalogs according to each client’s wireless needs Show less

• Fulfillment Specialist

  • Sep 2013 - Jan 2015

  • Fulfilled orders in a timely and accurate manner meeting all quality metrics, excelled in a team environment• Resolved order issues or carrier issues pertaining to client orders• Fostered interdepartmental relationships and communication as part of a working group • Acted as a back-up for the Team Lead



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Aug 2011 - Sep 2013



Trent University

• Canada
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Sep 2009 - Apr 2011

  Facilitated weekly tutorial sessions of 15 - 20 students each for a first-year World History course Met with students individually outside of class to discuss their progress and difficulties in the course Graded assignments and papers and proctored exams Worked individually and as part of a team of Teaching Assistants to ensure students fulfilled the aims of the course Facilitated weekly tutorial sessions of 15 - 20 students each for a first-year World History course Met with students individually outside of class to discuss their progress and difficulties in the course Graded assignments and papers and proctored exams Worked individually and as part of a team of Teaching Assistants to ensure students fulfilled the aims of the course



Frog Hollow Books

• Assistant Manager

  • Jul 2006 - Aug 2009

  Developed professional relationships with customers, recommended books, and assisted customers in finding new reading material Coordinated and managed large and small author events at the store and in the community Assisted the manager and owner in meeting with publishers' representatives, as well as with administrative tasks such as facilitating payroll, managing the database, filing, opening and closing the store, and hiring employees Selected, ordered, received, and returned stock for the store Show less



Scotiabank - Atlantic Central Accounting Unit

• Processing Clerk

  • Apr 2006 - Sep 2006

  Processed teller work from four provinces accurately under strict time limits Performed other work as needed in the Loan and Research & Investigations departments as well as general administrative work Excelled in a team-oriented, fast-paced work environment Processed teller work from four provinces accurately under strict time limits Performed other work as needed in the Loan and Research & Investigations departments as well as general administrative work Excelled in a team-oriented, fast-paced work environment