Caitlin McDonough

Marketing Content Specialist at Kenyon International, Inc.
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Contact Information
Location
Greater Hartford
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Marketing Content Specialist
      • Mar 2022 - Present

      Fostered Collaborative Success: Contributed to positive outcomes by collaborating seamlessly with cross-functional teams to achieve common goals and objectives.Digital Presence Management: Took charge of overseeing the company website and executing digital advertising campaigns, enhancing online visibility and engagement.Promotional Material Creation: Crafted compelling promotional materials, encompassing banners, brochures, and souvenirs, and facilitated top-tier printing for trade shows and events.Financial Records Maintenance: Maintained accurate records of expenditures, ensuring transparency and accountability in financial management. Show less

    • Social Media Strategist
      • Jan 2018 - Mar 2022

      Spearheaded Content Development: Took the lead in creating captivating content for social media and online campaigns, driving engagement and brand visibility.Multichannel Management: Managed and curated content for diverse social media platforms including Facebook, Instagram, Twitter, Pinterest, YouTube, TikTok, and Snapchat.Influencer Program Leadership: Led the coordination of the company's social influencer program, fostering meaningful partnerships and amplifying brand presence.Visual Content Creation: Produced visually appealing graphics, images, and short-format videos/GIFs for social media, enhancing visual storytelling and audience engagement.Advertising Strategy: Orchestrated paid advertising campaigns across platforms like Snapchat, Twitter, Instagram, Pinterest, and Facebook, optimizing reach and impact.E-Commerce Management: Efficiently handled online marketplace orders, ensuring timely processing and customer satisfaction.Documentation Enhancement: Created and edited data sheets and product manuals, contributing to improved clarity and user-friendliness. Show less

    • Administrative Assistant
      • Oct 2016 - Jan 2018

      Call Management: Managed incoming phone calls by effectively routing them to the relevant individuals, ensuring smooth communication flow.Visitor Management: Extended a warm welcome to visitors, clients, and vendors, providing clear directions and guidance as needed.Meeting Coordination: Organized meetings and meticulously documented minutes, facilitating effective communication and streamlined decision-making.Correspondence Handling: Generated and distributed emails, letters, faxes, and forms, maintaining clear and timely communication.Document Management: Maintained organized files and confidential records, upholding the security and integrity of sensitive information.Shipping Coordination: Managed the shipment of small parcel packages through USPS, FedEx, and UPS, ensuring prompt and accurate delivery.Events: Orchestrated marketing and promotional events to bolster brand awareness, contributing to increased visibility and engagement. Show less

    • Performing Arts
    • 1 - 100 Employee
    • Front of House
      • May 2017 - Jan 2018

      Ticket Verification and Seating Assistance: Verified tickets and offered guidance to designated seats, enhancing the overall event experience for patrons. Patron Satisfaction: Ensured patrons' needs were promptly attended to, contributing to a positive and enjoyable atmosphere during events. Program Distribution: Distributed programs and event schedules, enhancing patrons' engagement and understanding of the event's proceedings. Safety Compliance: Enforced safety regulations, guaranteeing that all attendees adhered to established safety rules for a secure and pleasant event environment. Venue Cleanliness: Maintained the cleanliness of the lobby area by promptly clearing debris and disposing of waste in appropriate receptacles, contributing to a clean and inviting atmosphere. Conflict Resolution: Skillfully handled complaints and suggestions, addressing concerns and finding resolutions to maintain a harmonious event experience. Support for Special Needs: Provided valuable assistance to patrons with special needs, ensuring their comfort and accessibility to the event. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • May 2016 - Oct 2016

      Efficient Order Handling: Managed customer orders, crafting a variety of beverages including coffee, tea, and specialty drinks, while ensuring accuracy and adherence to established recipes. Transaction Management: Skillfully operated cash registers and credit card machines, accurately processing payments and transactions according to established protocols. Customer Interaction: Cultivated positive customer interactions by delivering exceptional service, addressing inquiries, and ensuring timely delivery of beverages, consistently contributing to a satisfying customer experience. Task Execution: Diligently completed assigned tasks from management, demonstrating a strong sense of responsibility and commitment to maintaining operational excellence. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Director
      • Jan 2016 - Apr 2016

      Director of main stage show Out of Our Father's House Director of main stage show Out of Our Father's House

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2011 - Feb 2016

      Customer Engagement: Excelled in providing exceptional customer service, addressing inquiries, and facilitating sales to ensure a positive shopping experience. Inventory Management: Efficiently organized and conducted inventory checks to maintain accurate stock levels, supporting seamless operations. Store Maintenance: Contributed to store cleanliness and organization by arranging products, transitioning items from storage to the sales floor, and updating price tags. Transaction Handling: Proficiently operated the cash register, ensuring accurate and efficient payment processing during customer transactions. Stylistic Insight: Leveraged a stylistic perspective to guide customers in selecting products that align with their preferences and needs. Show less

    • Stage Manager
      • Sep 2015 - Oct 2015

      Doubt: A Parable-Directed by Aylcia Bright Holland Doubt: A Parable-Directed by Aylcia Bright Holland

    • Entertainment Providers
    • 1 - 100 Employee
    • Stage Management Intern
      • May 2015 - Aug 2015

      Stage Manager's Assistant, actively supported the team by efficiently addressing various requirements. Responsible for script management, cues, and contact documentation. Ensured performers were ready for their roles. Offered guidance and cues to actors during rehearsals and shows as required. Contributed to set construction, painting, and prop creation. Functioned as a dedicated stage crew member during live performances. Stage Manager's Assistant, actively supported the team by efficiently addressing various requirements. Responsible for script management, cues, and contact documentation. Ensured performers were ready for their roles. Offered guidance and cues to actors during rehearsals and shows as required. Contributed to set construction, painting, and prop creation. Functioned as a dedicated stage crew member during live performances.

    • United States
    • Performing Arts
    • Stage Manager
      • Apr 2015 - May 2015

      New York Showcase- Director Ellen Faith Brodie Showcase started at Eastern Conneticut State University and then was brought to NYC in May, 2015 New York Showcase- Director Ellen Faith Brodie Showcase started at Eastern Conneticut State University and then was brought to NYC in May, 2015

    • Assistant Stage Manager
      • Jan 2015 - Apr 2015

      ASM for university production of experimental play "Johnsonville" Directed by David Pellegrini

    • Sound Board Operator
      • Feb 2015 - Feb 2015

      Sound Board Operator for university production of "Alice's Adventures in Wonderland" Directed by Lenore Grunko

    • House Manager
      • Feb 2014 - Feb 2014

      House Manager for university production of "Prelude to a Kiss" Directed by Gloria Trombley House Manager for university production of "Prelude to a Kiss" Directed by Gloria Trombley

    • United States
    • Libraries
    • 1 - 100 Employee
    • Page
      • Oct 2009 - Sep 2011

      Shelving and Organizing: Efficiently shelved and organized library materials, including books, magazines, DVDs, and other resources, ensuring they are easily accessible to patrons. Shelf Maintenance: Regularly inspected shelves for orderliness and accuracy, making necessary adjustments to maintain the integrity of the library's classification system. Patron Assistance: Provided friendly assistance to library users by directing them to desired sections, answering basic inquiries, and offering guidance on library policies. Inventory Support: Assisted with periodic inventory checks, helping to identify missing or misplaced items and aiding in the upkeep of accurate library records. Collection Maintenance: Participated in the weeding and removal of outdated or damaged materials from the collection, helping to keep the library's resources current and relevant. Special Projects: Supported library staff with various tasks, including setting up displays, preparing promotional materials, and assisting with library events. Customer Service: Greeted patrons with a welcoming demeanor, ensuring they feel valued and attended to during their library visits. Show less

Education

  • Eastern Connecticut State University
    Bachelor of Arts (B.A.), Theatre/Theater
    2012 - 2016
  • The Morgan School
    High School
    2008 - 2012

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