Experience

Peppers The Hills Lodge

• Australia
• Hospitality
• 1 - 100 Employee

• Guest Services Agent / Food & Beverage Attendant

  • Aug 2022 - Present

  GSA – Assisting guests with check-in and check-out processes, providing guests with hotel services information, accommodating guests during their stay, creating bookings for future guests, answering emails, phone calls and guest enquiries. Everyday hotel front desk operations. F&B – Serving guests in Nobles Restaurant for breakfast and dinner & assisting in conferences and events such as birthday parties, large functions, company conferences, and weddings (including the preparation). GSA – Assisting guests with check-in and check-out processes, providing guests with hotel services information, accommodating guests during their stay, creating bookings for future guests, answering emails, phone calls and guest enquiries. Everyday hotel front desk operations. F&B – Serving guests in Nobles Restaurant for breakfast and dinner & assisting in conferences and events such as birthday parties, large functions, company conferences, and weddings (including the preparation).



TFE Hotels

• Australia
• Hospitality
• 400 - 500 Employee

• Guest Service Agent

  • Jun 2022 - Aug 2022

  I perform all everyday hotel front desk operations. My role includes assisting guests with check-in and check out processes, providing guests with hotel services information, accommodating guests during their stay, creating bookings for future guests, answering phone calls, emails and general guest enquiries. I perform all everyday hotel front desk operations. My role includes assisting guests with check-in and check out processes, providing guests with hotel services information, accommodating guests during their stay, creating bookings for future guests, answering phone calls, emails and general guest enquiries.



Robert Harris Cafe

• New Zealand
• Restaurants
• 1 - 100 Employee

• Cafe Worker

  • Sep 2019 - Mar 2022

  My responsibilities included serving customers on the till, cooking and serving food, making coffee, clearing and cleaning tables, washing dishes, cleaning the cafe and cash handling. Skills I gained from this job includes lots of customer service experience working in a fast paced environment and learning how to deal with all types of customers in the best possible way. My responsibilities included serving customers on the till, cooking and serving food, making coffee, clearing and cleaning tables, washing dishes, cleaning the cafe and cash handling. Skills I gained from this job includes lots of customer service experience working in a fast paced environment and learning how to deal with all types of customers in the best possible way.