Experience

Ohioans Home Healthcare

• United States
• Home Health Care Services
• 100 - 200 Employee

• Quality Programs Manager

  • Oct 2022 - Present

  HR responsibilities and leadership over 15 direct reportsProvide project management for directorsMaintain and update processes, standards and guidelines for five departmentsParticipate in triennial regulatory auditsCreate key performance indicators and assist departments with meeting goalsCommunicate with EHR and internal departments to identify workflow efficiencies then implementMaintain companies emergency preparedness and quality assurance plans

• Ancillary Service Manager

  • Jan 2018 - Oct 2022

  HR responsibilities and leadership over 18 direct reportsProvide project management for directorsMaintain and update processes, standards and guidelines for six departmentsParticipate in triennial regulatory auditsCreate key performance indicators and assist departments with meeting goalsCommunicate with EHR and internal departments to identify workflow efficiencies then implementMaintain companies emergency preparedness and quality assurance plans

• Manager In Training

  • Aug 2017 - Jan 2018

  Attend management training seminarsCollaborate with other company leaders on projectsCo-manage six departments and perform payroll and performance reviews on 18 staff membersUnderstand company policies and procedures and industry regulationsEvent support and scheduling

• Supplies Coordinator

  • May 2016 - Aug 2017

  Provide compassionate customer serviceOrder and replenish medical suppliesUtilize electronic health record to pull workflow reports and maintain confidential health recordsComplete supply orders as written and within delivery cut off times