Experience

Eureka Solutions (Scotland) Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Graduate Product Specialist

  • May 2021 - Present



Pursuit Marketing

• United Kingdom
• Software Development
• 1 - 100 Employee

• Call Handler

  • Jan 2021 - Apr 2021



Castore Sportswear

• Senior Sales Consultant

  • Aug 2020 - Apr 2021



Oasis Fashion

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Sales Assistant

  • Jun 2018 - Apr 2020

  I have up-to-date knowledge of retail administration through practical experiences and my responsibilities. I provided excellent customer service by helping customers to find what they are looking for which involved phoning other stores or ordering the product online in order to boost sales. I was responsible for the daily tasks such as picking and packing online orders and replenishing stock on the shop floor. We built a strong team which improved my team-working skills, however, it was important to take initiative during busy periods and feel comfortable working independently. I showed integrity and professionalism during the evening shifts as I was in charge of banking, turning the lights off and locking the doors. During sale periods I learned to work under pressure which meant that I had to be resilient.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2017 - Jan 2018

  This role helped improve my customer service skills as I was constantly speaking to customers on the shop floor and at the checkout service desk. With a friendly approach, I helped customers find products they were looking for or suggest an alternative that fits the requirements. I processed orders electronically through a device that allows products to be delivered to the customers home or through click and collect. I was highly praised as I exceeded the online order targets in comparison to other employees which allowed me to be kept on for an extended period and offered a permanent position. I worked in a very fast paced environment during Christmas and that taught me a number of skills as I also had the opportunity to be a personal shopper and visit the stockroom to provide help.