Caitlin Hoolihan

Executive Assistant at Hand Over Hand (NJ)
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Location
JE
Languages
  • English -

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Executive Assistant
      • Oct 2017 - Present

      Directly supports the Executive Director with various responsibilities including data entry and invoicing via Quickbooks Improved productivity by establishing a more effective organizational system Directly supports the Executive Director with various responsibilities including data entry and invoicing via Quickbooks Improved productivity by establishing a more effective organizational system

    • United States
    • 1 - 100 Employee
    • Social Media Liaison
      • Dec 2016 - Sep 2017

      Managed all social media accounts and maintained online communication with clientsMonitored for and responded to any new business reviewsIncreased social media presence by 240% in the first six months

    • Front Desk Associate
      • Oct 2016 - Sep 2017

      Operated the computer system and telephones to assure all information and reservations were documented correctlyCollaborated with all staff to guarantee that their needs were met (i.e. providing necessary paperwork, accurately scheduling clients, and assigning appropriate rooms to pets)Kept clients informed of all proceedings and ensured their satisfaction with the services providedOrganized a set schedule for staff meetings to boost communication and consistency

    • Pet Care Specialist
      • Apr 2016 - Sep 2017

      Supervised and provided individual care for all pets residing (i.e. assembled and distributed meals, orchestrated outdoor activities, and maintained cleanly living conditions)Assisted in training entry-level employees in self-sufficiency for leadership opportunities

    • Client Executive
      • Jan 2016 - Mar 2016

      Provided face-to-face consultations with business owners to assess their Verizon needs Partook in and assisted entry-level colleagues with sales management training Provided face-to-face consultations with business owners to assess their Verizon needs Partook in and assisted entry-level colleagues with sales management training

    • United States
    • Investment Management
    • Policy Technician
      • Aug 2015 - Nov 2015

      Entered data pertaining to various insurance policies into databases Kept outstanding interdepartmental communication to ensure progression of all policies Entered data pertaining to various insurance policies into databases Kept outstanding interdepartmental communication to ensure progression of all policies

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Office Administrator
      • Aug 2014 - Jul 2015

      Constructed building permits for municipal buildings preceding solar installations Assisted in operations and sales management, and provided all personnel support Completed Onboarding for all new employees including issuing W2’s and hosting welcome orientations Constructed building permits for municipal buildings preceding solar installations Assisted in operations and sales management, and provided all personnel support Completed Onboarding for all new employees including issuing W2’s and hosting welcome orientations

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Undergraduate Research Assistant
      • May 2012 - May 2014

      Dr. Elizabeth Haines (September 2013 - May 2014)Dr. Jan Mohlman (May 2012 - August 2013)

    • Desk Assistant
      • Sep 2011 - Apr 2014

      Granted access to those entering residence hallsVerified which students were and were not permitted to enterRecorded visitors' informationEnforced Residence Life policiesProvided customer serviceMaintained an organized workspace

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Sandwich Artist
      • Jun 2013 - Aug 2013

      Arranged sandwiches as customer requested Tabulated amount to be charged for order Provided customer service Arranged sandwiches as customer requested Tabulated amount to be charged for order Provided customer service

    • Server
      • Jan 2010 - Aug 2012

      Served customers in the dining room Recorded orders taken via telephone Tabulated amount to be charged for the order Provided customer service Was offered managerial position, but denied it to pursue my education Served customers in the dining room Recorded orders taken via telephone Tabulated amount to be charged for the order Provided customer service Was offered managerial position, but denied it to pursue my education

Education

  • William Paterson University of New Jersey
    Bachelor's Degree, Psychology
    2010 - 2014

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