Caitlin Hall

Operations Banquet Manager at Wedgewood Weddings & Events
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Contact Information
us****@****om
(386) 825-5501
Location
Sacramento, California, United States, US

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Credentials

  • Typing certificate
    Ratatype
    Oct, 2023
    - Nov, 2024
  • Responsive Web Design
    freeCodeCamp
    Jan, 2022
    - Nov, 2024

Experience

  • Wedgewood Weddings & Events
    • United States
    • Hospitality
    • 200 - 300 Employee
    • Operations Banquet Manager
      • Aug 2023 - Present

      Dedicated Wedding Operations Manager with a proven track record of orchestrating flawless and memorable events. Expertise in meticulous planning and execution, ensuring seamless operations and exceptional guest experiences. Proficient in weekly liquor and linen procurement tailored to event needs, as well as the adept management of a dynamic team of 10 individuals during events. Committed to the ongoing maintenance and enhancement of banquet spaces. Adept at multitasking, problem-solving, and providing exceptional customer service to create unforgettable weddings and celebrations. Show less

  • Drake's Brewing Company
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Banquet Lead
      • Oct 2022 - Aug 2023

      I assume a pivotal role in delivering exceptional banquet experiences that align with our esteemed standards. I engage directly with clients, meticulously discussing event specifications and orchestrating contract finalizations to ensure seamless execution. On the day of each event, I coordinate the setup of the buffet, working directly with our kitchen, and strive to curate a memorable experience for our valued guests. In addition to my client-facing responsibilities, I am entrusted with creating comprehensive training documents that equip our team with the necessary knowledge and skills. My organizational prowess extends to efficiently managing equipment inventory, ensuring operational efficiency and a streamlined workflow. Show less

  • TRACK 7 BREWING COMPANY LLC
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • Jul 2022 - Oct 2022

      Experienced Beertender with a proven track record of providing exceptional customer service and maintaining efficient operations in the craft beer industry. Skilled in beer pouring, customer engagement, keg management, cash handling, and opening/closing procedures. Possess RBS Certification for responsible beverage service. Experienced Beertender with a proven track record of providing exceptional customer service and maintaining efficient operations in the craft beer industry. Skilled in beer pouring, customer engagement, keg management, cash handling, and opening/closing procedures. Possess RBS Certification for responsible beverage service.

  • Hannibal's Catering
    • Sacramento, California, United States
    • Event Planner
      • May 2022 - Oct 2022

      I played a pivotal role in ensuring the smooth execution of events from start to finish. Utilizing the CaterTrax system, I efficiently managed event intakes, attentively capturing client requirements and preferences. Leveraging my expertise in menu design and culinary knowledge, I collaborated directly with customers to curate customized menus that surpassed their expectations. In addition to my pre-event responsibilities, I also demonstrated my versatility by actively participating on-site as a Catering Captain. This involved overseeing all aspects of event setup, including the arrangement of buffet stations, meticulous service delivery, and post-event cleanup, ensuring a seamless and memorable experience for our clients and their guests. Show less

  • Dust Bowl Brewing Co.
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • Dec 2021 - Apr 2022

      I excelled in providing exceptional service by pouring beer, serving tables, and diligently carrying out opening and closing duties. With a strong focus on customer satisfaction, I consistently delivered an enjoyable and memorable experience for patrons. Through my expertise in beer service, I skillfully poured and served a variety of brews, ensuring optimal taste and presentation. Additionally, I seamlessly managed tables, attending to customer needs and maintaining a welcoming atmosphere. Furthermore, I demonstrated a strong sense of responsibility by diligently fulfilling opening and closing duties. These tasks included preparing the bar area for operation, ensuring cleanliness and organization, and securing the premises at the end of each shift. My dedication to delivering outstanding service, combined with my attention to detail and commitment to maintaining a positive customer experience, contributed to the overall success of Dust Bowl Brewing. Show less

  • Eduprenuer
    • Sacramento, California, United States
    • After School Manager
      • Jan 2018 - Jan 2022

      As the After School Manager for S.T.O.R.M Explorers, a Special Team of Role Models, and The Expanded Learning Academy, I demonstrated expertise in designing comprehensive curriculum focused on STEM (Science, Technology, Engineering, and Mathematics), fitness, nutrition, and character development. In this role, I successfully implemented programs across the Sacramento and Elk Grove region, ensuring engaging and enriching experiences for students. As part of my responsibilities, I actively trained new instructors, equipping them with the necessary skills and knowledge to effectively deliver the curriculum. Additionally, I established and nurtured strong relationships with school faculty, maintaining a consistent presence on campuses to facilitate seamless program operations and collaboration. Furthermore, I served as a member of the S.T.O.R.M Game Council, where I played a key role in designing cognitive behavior therapy and anger management games specifically tailored for children. This involvement allowed me to contribute to the development of innovative and effective tools for youth engagement and emotional well-being. Show less

  • Sac Yard Community Taphouse
    • Sacramento, California, United States
    • Beertender/Keyholder
      • Mar 2020 - Jul 2021

      I consistently delivered exceptional service while showcasing my expertise in beverage recommendations based on flavor profiles and customer preferences. I skillfully operated the cash register, proficiently pouring beer and wine to ensure a delightful customer experience. In addition to tending the bar, I took charge of inventory management, ensuring an ample supply of beverages, glassware, and baked goods to meet customer demands. Recognizing my dedication and skills, my responsibilities expanded to include tasks such as closing the tills, securing the premises, and handling keg changes. Throughout my tenure, I maintained a strong commitment to providing outstanding service, driving customer satisfaction, and contributing to the overall success of SacYard Taphouse. Show less

  • StrategicRootz
    • Sacramento County, California, United States
    • Executive Assistant Project Manager
      • Jan 2018 - Jun 2019

      Strategic Rootz contracted clients that were interested in pursuing a cannabis license to cultivate, manufacture or sell legally. I was responsible for collecting and organizing all of the clients’ information and working alongside government agencies to submit licensing applications as well as documents required for licensing. I assisted in building business plans, investor prospectus, operating procedures and other business development documents. My greatest achievement with this company was submitting two 600 page applications thorough the Maryland Cannabis Commission. Our clients were one of only a few applicants selected. Show less

  • &Entertainment
    • Sacramento, California, United States
    • Senior Event Manager
      • Aug 2015 - Jan 2019

      As the Owner and Event Manager at &Entertainment, I held a diverse range of responsibilities and excelled in delivering exceptional experiences. With a strong emphasis on budgeting, I successfully managed financial aspects of the business, ensuring optimal resource allocation for each project. My adeptness in client acquisition and retention allowed me to secure bookings from birthday parties to large scale weddings and corporate events, while my strategic marketing efforts effectively promoted the brand and expanded its reach. In addition to administrative tasks, I personally contributed to the success of events by utilizing my versatile skill set. As a face painter, I added an artistic touch to gatherings, while also coordinating and executing various event components such as decor setup, magic and story shows, and crafting balloon animals. I consistently upheld a standard of excellence, organizing and hosting upscale Bay Area events, and actively participating in festivals and events as a performer. Furthermore, I capitalized on business opportunities by leveraging my creativity to develop and sell merchandise. I also served as a contracted instructor, teaching youth improv and story telling at I Can Do That Theatre, and collaborated with Send-A-Doodle greeting card company to craft personalized greeting cards. Through my entrepreneurial spirit, adaptability, and commitment to exceeding expectations, I established &Entertainment as a respected entity in the industry, leaving a lasting impression on clients and partners alike. Show less

  • Instawork
    • United States
    • Software Development
    • 700 & Above Employee
    • Event Specialist
      • Jan 2017 - Dec 2018

      As an Event Specialist at Instawork, a leading app for caterers and event management, I demonstrated expertise in coordinating and executing large-scale events, including weddings, fundraisers, holiday parties, and luncheons. Collaborating closely with numerous caterers, I ensured seamless coordination and delivery of exceptional experiences. In addition to my event coordination responsibilities, I played a key role in enhancing the efficiency of the event department. This involved setting up efficient organizational systems in kitchens and storage areas, optimizing workflows, and maximizing productivity. Moreover, I took charge of the daily setup, breakdown, and maintenance of all event equipment, ensuring a smooth and seamless operation. Through my attention to detail, organizational skills, and commitment to delivering exceptional service, I contributed to the overall success and reputation of Instawork as a go-to platform for caterers and event management professionals. Show less

  • Zumiez
    • United States
    • Retail
    • 700 & Above Employee
    • Lead First Assistant Manager
      • Oct 2015 - May 2016

      I played a pivotal role in the successful establishment and operation of the first-ever two-story location in a prime area of the city. Taking charge of daily operations, I demonstrated exceptional leadership skills by efficiently managing a team of 19 individuals. This included overseeing training initiatives, conducting cost projections and budgeting, creating staff schedules, and implementing effective loss prevention strategies. Furthermore, I thrived in a sales-driven environment, consistently exceeding sales goals while maintaining excellence in store management. My ability to balance operational responsibilities with a focus on driving revenue contributed to the overall success of the store and solidified its position as a leader in the market. Show less

  • Hot Topic
    • United States
    • Retail
    • 700 & Above Employee
    • First Assistant Manager
      • Jun 2012 - Oct 2015

      I quickly progressed within the company, starting as an associate in Modesto and swiftly earning a promotion to keyholder within just four days. My exceptional performance continued, resulting in two additional promotions within the next three months. Recognizing my organizational skills, the company created a dedicated stock manager position tailored to my abilities, enabling me to effectively manage and organize all store shipments and design flow. Driven by my commitment to growth and development, I transferred to the Hillsdale location in the Bay Area, where I assumed the role of Assistant manager. This move allowed me to expand my responsibilities and contribute to the success of the store. My tenure at Hot Topic showcased my ability to excel in a fast-paced retail environment, my talent for organizational management, and my capacity to adapt and take on increased responsibilities. These experiences have honed my skills as a leader and contributed to my professional growth. Show less

  • Ross Stores, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Front End Supervisor
      • Apr 2009 - Jun 2012

      I excelled in managing the front end operations with a strong focus on customer service and operational efficiency. I effectively delegated tasks to cashiers, overseeing responsibilities such as managing go-backs and maintaining clean zones. Additionally, I played a vital role in the stock team, contributing to the maintenance of store inventory. Collaborating closely with the loss prevention team, I actively participated in preventing loss by maintaining open communication and implementing necessary measures. My role as a Front End Supervisor encompassed the overall management of the front end area and the cashiers, ensuring smooth operations and delivering exceptional customer experiences. My ability to delegate effectively and maintain strong attention to detail enabled me to contribute to the overall success and profitability of the store. Show less

Education

  • American River College
    Associate's degree, Communication and Media Studies
    2020 - 2021
  • American River College
    Certificate, Communication and Media Studies
    2020 - 2021

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