Caitlin Greyling

Writer at WebsitePlanet
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Contact Information
us****@****om
(386) 825-5501
Location
Eastern Cape, South Africa, ZA
Languages
  • English Native or bilingual proficiency
  • Thai Elementary proficiency

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Nonsikelelo Sackey

I saw Caitlin's ad for a content writer, and I was drawn to apply for the opportunity because, unlike many companies, Cygnus Media was looking for passion and the willingness to learn before experience. As such, I applied and was accepted to form part of the Cygnus Media writing team. Even though I worked at the company led by Caitlin for less than a year, I thoroughly enjoyed it. I admire Caitlin's style of leadership, which features leading by example, providing constructive feedback and providing all the necessary tools for you to grow and be the best writer you can be. I was pretty surprised when she told me she'd soon show me how to get my own content writing clients. A move that few business owners would dare to make. Caitlin's building and uplifting mindset has always put her ahead of her time. As she already understood that there's enough sunshine for everyone and is committed to the growth of others. I truly appreciated this. She never stifled your personality by asking you to fit into the mould. Instead, she provided guidance on a writing style that best reflects your personality. Caitlin always understood that an employee holds more roles than just that of an employee. She understood the need to be a mom, wife, sister, business owner, student and employee. I appreciated how flexible and accommodating she was in all areas. I am yet to find fault in her leadership and ability to take Cygnus Media to great heights. All I can say is thank you, Caitlin, for providing a safe and constructive work environment, which is hard to come by. I would recommend Caitlin and Cygnus Media to any company looking for a passionate team of writers under outstanding leadership to take the company further.

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Credentials

  • RYA Competent Crew Certificate
    Royal Yachting Association (RYA)
    Aug, 2016
    - Nov, 2024
  • TEFL Certificate
    SEE TEFL
    Dec, 2012
    - Nov, 2024

Experience

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Writer
      • Dec 2022 - Present

      I test and write reviews on top-ranking hosting providers, online company formation services, and more. I test and write reviews on top-ranking hosting providers, online company formation services, and more.

    • Germany
    • International Affairs
    • 700 & Above Employee
    • Volunteer
      • Sep 2022 - Present

      I volunteer my skills online to various charities and organizations worldwide via the UN Volunteers programme. I volunteer my skills online to various charities and organizations worldwide via the UN Volunteers programme.

    • South Africa
    • Internet Publishing
    • Non Executive Director
      • Jul 2022 - Present

      Cygnus Media plans to launch internal news & media channels to meet the demand for online content relevant to the climate crisis.

    • Founder
      • Jun 2021 - Present

    • Editorial Director
      • Jul 2021 - Jul 2022

      Under my lead, me and a small team of content and copy writers that I mentored developed the Savings Tips column for Daily Mail/MailOnline UK. We also took on the SEO-optimized category pages for the Daily Mail Discounts section and Black Friday CNN category page edits.

    • Writer & Editor
      • Feb 2020 - Present

      I have written and edited product reviews, buyer's guides, web page content, and blogs for many international clients - including Global Savings Group, CupoNation, the Daily Mail UK, CNN, Durability Matters, Top Notch Dezigns, Captain Words, and Everythingmom.

    • Artist, Designer & Creative
      • Mar 2016 - Present

      I have produced a variety of collateral, including ad creatives, flyers, business cards, menu's, brochures, t-shirt designs, and posters for various international clients, including Nano Nutrients, Telstra T-Central, and WordWerkz.

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Editor
      • Oct 2022 - May 2023

      I edited writer submissions detailing the top travel tips and destinations to adhere to Pilot’s detailed brand and content guidelines. I edited writer submissions detailing the top travel tips and destinations to adhere to Pilot’s detailed brand and content guidelines.

    • Germany
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Writer & Editor
      • Nov 2020 - Aug 2022

      I pioneered authentic commercial marketing content — which the team still uses as a guideline to this day — for the new Daily Mail/MailOnline UK Best Buy and Savings Tips sections. I worked under CupoNation and Global Savings Group, being the first and longest-standing writer for both sections. During my 1 yr 10 months here, I wrote, edited, and submitted hundreds of product reviews, web pages, and saving tips blogs with the express intent of assisting readers in making smarter online purchases and saving money. I regularly incorporated sustainability into my articles, including helpful content on topics like energy saving, slow fashion, and recycling, which are now more pertinent than ever. When CNBC journalist Anna Hecht took over from the existing team, I guided her and the newly hired team on how to improve their proofing process, apply UK ad standards, and adapt content for the non-US/UK market — specifically, optimising accessibility and readability for the Daily Mail’s 100 million+ per month strong foreign, immigrant, refugee, and otherwise non-English/non-native speaking readership. Show less

    • United Kingdom
    • Online Media
    • 300 - 400 Employee
    • Purveyor of Electronic Goods & Tech Reviews
      • Nov 2020 - Aug 2022

      Co-founder of the Daily Mail Best Buy’s and Saving Tips sections. Co-founder of the Daily Mail Best Buy’s and Saving Tips sections.

    • United States
    • Retail
    • Photo Curator
      • Mar 2021 - Mar 2022

      I selected and edited photos for the 1800-Flowers website and its associated Cheryl’s Cookies blog. I selected and edited photos for the 1800-Flowers website and its associated Cheryl’s Cookies blog.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Designer of the Graphs’
      • Nov 2018 - Nov 2019

      I was responsible for creating flyers, posters, banners, video presentations, IG posts, and other graphic assets as needed for the Telstra T-Central, Strathfield Plaza partner store in Sydney, Australia. I was responsible for creating flyers, posters, banners, video presentations, IG posts, and other graphic assets as needed for the Telstra T-Central, Strathfield Plaza partner store in Sydney, Australia.

  • Airbnb Host
    • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    • Airbnb Manager & Lonely Cat Companion
      • Oct 2018 - Jan 2019

      I assisted with management of a local Airbnb located in Kuala Lumpur’s upmarket Bukit Damansara district. I assisted with management of a local Airbnb located in Kuala Lumpur’s upmarket Bukit Damansara district.

  • The Republic
    • Siem Reap, Cambodia
    • Bartender
      • Sep 2018 - Oct 2018

      I worked as a bartender at this popular expat bar and restaurant in Siem Reap, Cambodia. Responsibilities: - making drinks, including cocktails. - communicating with the kitchen. - taking orders. - liaising with customers at the bar. I worked as a bartender at this popular expat bar and restaurant in Siem Reap, Cambodia. Responsibilities: - making drinks, including cocktails. - communicating with the kitchen. - taking orders. - liaising with customers at the bar.

    • Founder & Restaurant Manager
      • Jun 2017 - Mar 2018

      I conceptualized the look, renovated, created graphics, and developed the menu and dishes, including vegan options such as Dulce de Coco (a vegan Dulce de Leche that I formulated), for this centrally-located restaurant in Chiang Mai's backpacker district. Additional responsibilities included caring for pedigree and exotic cats (African Servals, Bengal’s, Maine Coon’s, American Curl’s), including meal prep, socialization, bathing, and grooming. Responsibilities: - Menu development. - Staff training & supervision. - Product & location sourcing. - Dish development. - Barista training on an Italian coffee machine. Show less

    • Human Resources Services
    • 1 - 100 Employee
    • Office Manager and PA to CEO
      • Mar 2014 - Mar 2018

      I worked for this Australian B2B/B2C appointment setting & recruitment company, across different contracts for various clients also based in Australia — including cleaning, cloud software, men’s tailored suits, and taxi booking app companies. During my time here, I performed many different roles, as required by our clients. Responsibilities: - Cold calling. - Quality control. - Tech support. - CRM management. - Data collection and management. - List management for appointment setting teams. - Coordinating appointments. - Reception, administration, and office management. - Reporting to clients. - CRM integration & development. - PA: Reporting to the CEO and assisting him with additional tasks. - Research. - CV formatting. - Candidate management. - Job posting. Our clients: goCatch | PlanetTel | AMC Cleaning WA, ACT, and NSW | Cloud Hippo | MapX | Taylors Mark Show less

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Customer Support Consultant / Level 1 Support
      • Sep 2013 - Mar 2014

      I worked as a remote customer support consultant for this popular Australian-based taxi booking app. goCatch was one of Viapearl Global’s clients. However, I managed this contract alone. Responsibilities: - Bookings watch - Lvl 1 support. - Remote work: Working from home remotely using the internal CRM, map, and JIRA CRM. - Interventions. - Verification, blocking, and penalisation of drivers. - Customer support. I worked as a remote customer support consultant for this popular Australian-based taxi booking app. goCatch was one of Viapearl Global’s clients. However, I managed this contract alone. Responsibilities: - Bookings watch - Lvl 1 support. - Remote work: Working from home remotely using the internal CRM, map, and JIRA CRM. - Interventions. - Verification, blocking, and penalisation of drivers. - Customer support.

  • Thai Call Center
    • Chiang Mai, Thailand
    • Cold Caller
      • Jun 2013 - Aug 2013

      I worked for a Thai call center full-time, making around 300-900 cold calls a day to CEOs and VPs of US and UK companies. Responsibilities: - Cold-call senior decision makers. - Call using auto-dial software. I worked for a Thai call center full-time, making around 300-900 cold calls a day to CEOs and VPs of US and UK companies. Responsibilities: - Cold-call senior decision makers. - Call using auto-dial software.

    • Thailand
    • Education Administration Programs
    • 1 - 100 Employee
    • Private Tutor of English Eccentricities
      • Feb 2013 - May 2013

      I worked as a private tutor for this learning center for a few months while living in Thailand. Responsibilities: - Teaching English as a foreign language to students of various ages and proficiencies. - Preparing lesson plans. I worked as a private tutor for this learning center for a few months while living in Thailand. Responsibilities: - Teaching English as a foreign language to students of various ages and proficiencies. - Preparing lesson plans.

    • South Africa
    • Retail
    • 200 - 300 Employee
    • Bookseller
      • Dec 2012 - Jan 2013

      I was asked to fill in during the holiday season at this book store, (rebranded Books@Westwood), where I worked for 2+ years prior, before leaving for Thailand. I was asked to fill in during the holiday season at this book store, (rebranded Books@Westwood), where I worked for 2+ years prior, before leaving for Thailand.

  • Nourish Cafe
    • Durban, KwaZulu-Natal, South Africa
    • Waitress, Barista & Runner (and Part-Time Cookie Thief)
      • May 2012 - Oct 2012

      I worked for this popular cafe as a barista, waitress, and runner. Responsibilities: - Table service. - Recommending specials, taking orders, communicating with the kitchen. - GAAP ordering system. - Set up and pack up. - Barista work, incl making coffees, hot, cold, alcoholic, and non-alcoholic beverages. - Frothing foam and working with a traditional Italian coffee machine. - Occasional kitchen food prep. - Hygiene & cleaning. - Stock count & control. - Merchandising. - Cash-up. Show less

    • South Africa
    • Retail
    • 200 - 300 Employee
    • Junior Manager, Bookseller, and Re-Arranger of Modern Manuscripts & Tomes
      • Oct 2009 - Apr 2012

      I worked as a bookseller for Exclusive Books, which is the largest book retailer in South Africa, with branches in all provinces and an online store. I worked at their branch at Westwood Mall and was quickly promoted to night staff manager after a few months. Responsibilities: - Merchandising. - Hand-selling, up-selling, and book recommendations. - Customer service and liaisons. - Administration. - Inter-branch transfers. - Banking. - Stock count. - Staff supervision & management. Show less

  • Inkcredible Ink
    • Durban, KwaZulu-Natal, South Africa
    • Apprenticing “Bringer of Pain” & Lifelong Decorative Body Arts
      • Sep 2009 - Nov 2009

      I learnt to tattoo part-time at this tattoo parlor. Responsibilities: - Set-up: setting up a tattoo machine and other equipment. - Execution: practicing the entire process of doing a tattoo, from talking with the customers about their design ideas to sketching a rough design, making stencils, and aftercare. - Cleaning & sanitisation. I learnt to tattoo part-time at this tattoo parlor. Responsibilities: - Set-up: setting up a tattoo machine and other equipment. - Execution: practicing the entire process of doing a tattoo, from talking with the customers about their design ideas to sketching a rough design, making stencils, and aftercare. - Cleaning & sanitisation.

    • South Africa
    • Printing Services
    • 1 - 100 Employee
    • Junior DTP and Graphic Designer
      • Jun 2009 - Jul 2009

      I was hired by this company from my graphic design portfolio on display at the end-of-year art exhibition for my Matric (final year of high school in South Africa). Unfortunately, I could not continue, as the commute was too far. Responsibilities: - DTP & graphic design: Designing graphics, then printing and creating them into physical booklets, business cards, and other printed/published items. I was hired by this company from my graphic design portfolio on display at the end-of-year art exhibition for my Matric (final year of high school in South Africa). Unfortunately, I could not continue, as the commute was too far. Responsibilities: - DTP & graphic design: Designing graphics, then printing and creating them into physical booklets, business cards, and other printed/published items.

  • Dawn’s Vegetarian Cafe
    • Durban, KwaZulu-Natal, South Africa
    • Waitress
      • Nov 2007 - Jan 2008

      I worked at this local, up-and-coming vegetarian cafe serving wholesome food made by the chef and owner, Dawn Glenny. I gained experience serving customers, taking orders, recommending food, and setting and packing down the restaurant. Responsibilities: - Taking customer orders - Communicating with the kitchen - Serving food - Setting up and packing up the restaurant - Handling of bills and supplier payments I worked at this local, up-and-coming vegetarian cafe serving wholesome food made by the chef and owner, Dawn Glenny. I gained experience serving customers, taking orders, recommending food, and setting and packing down the restaurant. Responsibilities: - Taking customer orders - Communicating with the kitchen - Serving food - Setting up and packing up the restaurant - Handling of bills and supplier payments

Education

  • NCTJ
    Diploma, Journalism
    2022 - 2025
  • Sunsea Yachting Gocek, Turkey
    RYA Competent Crew Course, Sailing
    2016 - 2016
  • Pro-Language Chiang Mai
    Thai Language
    2014 - 2016
  • SEE TEFL
    TEFL Certificate, Teach English as a Foreign Language
    2012 - 2013
  • Edu-Art Highway Art College
    High School, Art, Design, Computer Graphics
    2007 - 2008

Community

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