Caitlin Gladbach

Call Center Supervisor at Familia Dental
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Carpentersville, Illinois, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • Familia Dental
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Call Center Supervisor
      • Feb 2018 - Present

      Responsible for a team of up to 15 call center agents. Responsible for measuring performance against the department's goals. Reviewed calls; provided coaching and feedback. Developed new training materials. Successfully worked with the team to fully remote work and current hybrid schedule.

    • Call Center Representative
      • Mar 2015 - Jan 2018

  • AMERICARE SERVICES, LLC DBA AMBRIA COLLEGE OF NURSING
    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Front Desk Receptionist
      • May 2014 - Feb 2015

  • Michaels Stores
    • Retail
    • 700 & Above Employee
    • Cashier
      • Aug 2012 - Aug 2013

Community

You need to have a working account to view this content. Click here to join now