Experience

Lake County

• United States
• Government Administration
• 700 & Above Employee

• HR Manager, Labor & Employee Relations

  • Jul 2023 - Present

• Human Resources Analyst

  • Jun 2021 - Aug 2023

  -Collect and compile data for the purpose of researching and preparation for contract negotiations with unions that represent County Employees; provides general administrative support to the negotiations process. -Research practices and compiles data to present to the Director in order to respond to grievances, investigations and complaints filed by unions, employees or members of the public regarding individual managers or employees. -Act as internal consultant by analyzing and… Show more -Collect and compile data for the purpose of researching and preparation for contract negotiations with unions that represent County Employees; provides general administrative support to the negotiations process. -Research practices and compiles data to present to the Director in order to respond to grievances, investigations and complaints filed by unions, employees or members of the public regarding individual managers or employees. -Act as internal consultant by analyzing and recommending solutions to human resource issues. -Provide advice to management on pay decisions, policy and guideline interpretation, including the design of creative solutions to specific compensation related programs. -Conducts research, surveys and special projects, in addition to collaborating and maintaining relationships with other counties and municipalities. -Collaborate with the Assistant Director and Director with respect to Classification and Compensation requests; advise and guide Departments on classification requests; review and approve forms and documents prior to submission; collaborate on classification and compensation studies.



Edward Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Benefits Analyst

  • Jan 2017 - Jun 2021

  - Researches and responds to escalated benefit cases using customer service tracking system -On a bi-weekly basis, audits Flexible Spending Account, Health Savings Account and Retirement contributions. Evaluates and resolves discrepancies before sending to finance for funding -On a bi-weekly basis, audits for accuracy and uploads retirement deferrals into the HRIS/Payroll system -Weekly processing and scripting into the system of employee life events, including marriages, divorce… Show more - Researches and responds to escalated benefit cases using customer service tracking system -On a bi-weekly basis, audits Flexible Spending Account, Health Savings Account and Retirement contributions. Evaluates and resolves discrepancies before sending to finance for funding -On a bi-weekly basis, audits for accuracy and uploads retirement deferrals into the HRIS/Payroll system -Weekly processing and scripting into the system of employee life events, including marriages, divorce, birth or adoption of a child, dependent coverage changes, etc. -As a result of life events, calculates and enters retro-active charges and refunds into payroll system for processing (ensures that annual maximums are not exceeded for HSA/FSA plans) -Using system reporting tool, compiles a list weekly of employment status changes. Issues letters to notify employees of allowable benefit changes and calculates retro-active charges/refunds as needed -Processes tobacco surcharge refunds upon completion of tobacco cessation program -On a bi-weekly basis, accounts for checks and credit card payments received for benefit contributions while employees are on leave. Ensures funds are distributed to the appropriate general ledger accounts -Audits COBRA interface files on a weekly basis to ensure accurate and timely processing of information -Monthly audit of dependents who have reached age 26 to be removed from Health and Welfare Plans -Monthly audits of Medical, Pharmacy and Dental census -Performs Physician benefit orientations as needed -Assists Sr. Benefits Analyst with the revision and improvement of new and existing benefit communication pieces -Coordinates and collaborates with team to find process improvement opportunities which will ultimately effect department budget -Performs annual review and revision of Medical Certification Books prior to approval and distribution -Co-Chairs Busy Season Planning Committee Show less



Elmhurst Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Benefits Service Representative

  • Jan 2016 - Jan 2017

  - Promptly responded to calls, emails and voicemails placed to the Benefits Service Center regarding general benefits questions, claims disputes, etc. - Investigated employee benefit questions/issues (independently and with help of vendors) to find root cause and provide clear solutions, escalating to Analysts when appropriate - Conducted bi-weekly new hire benefits presentations; inventoried, ordered and created new hire benefits packages - Assisted Benefits Analysts with processing… Show more - Promptly responded to calls, emails and voicemails placed to the Benefits Service Center regarding general benefits questions, claims disputes, etc. - Investigated employee benefit questions/issues (independently and with help of vendors) to find root cause and provide clear solutions, escalating to Analysts when appropriate - Conducted bi-weekly new hire benefits presentations; inventoried, ordered and created new hire benefits packages - Assisted Benefits Analysts with processing of Leave of Absence/FMLA paperwork - Reviewed arrears reports and generated premium bills for employees on leave - Generated life conversion notification letters based on change of status reports - Assisted in revisions to employee benefit communications - Collected, reviewed, entered and audited tuition reimbursement request forms - Guided and educated employees on company benefits through their entire employee life cycle, from new hire orientation through retirement or termination Show less



Johnson Service Group, Inc.

• United States
• Staffing and Recruiting
• 400 - 500 Employee

• HR Generalist

  • Apr 2013 - Jan 2016

  Burr Ridge, IL - Responsible for payroll administration both internally and for contract staff -Audited Sick and Vacation balances upon request - Distributed applicable onboarding paperwork including tax forms, employment agreements, etc. - Responsible for collecting and following up on missing hire paperwork -Entered and reviewed background checks-sent adverse action notices where applicable -Used E-Verify to confirm employees work authorization - Benefits Administration for both contract… Show more - Responsible for payroll administration both internally and for contract staff -Audited Sick and Vacation balances upon request - Distributed applicable onboarding paperwork including tax forms, employment agreements, etc. - Responsible for collecting and following up on missing hire paperwork -Entered and reviewed background checks-sent adverse action notices where applicable -Used E-Verify to confirm employees work authorization - Benefits Administration for both contract and direct staff employees -Creation and distribution of comprehensive benefits package to 20+ offices nation wide - Worked with a team to develop strategies for compliance under the Affordable Care Act -Organized, planned and completed contractor open enrollments for 2,000+ employees -Performed monthly audits of insurance list bill invoice and approved for payment -Screened candidate resumes, conducted phone interviews, scheduled in person interviews with HR Manager -Interviewed and trained new administrative staff -Conducted company wide audit on direct staff Form I-9's -Completed employment verifications as needed Show less



Edward Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Human Resources Intern

  • Jan 2013 - Mar 2013

  Naperville, IL - Created educational presentation on appropriate workplace conduct, - Conducted thorough analysis of surveys collected from leadership courses and present results to Manager of Organizational Development and Learning Specialist -Assisted in drafting and editing of weekly leadership aid communication to be released to management team -Analyzed and drafted presentation for senior staff about core Leadership Competencies for upcoming fiscal year -Helped facilitate orientation for new… Show more - Created educational presentation on appropriate workplace conduct, - Conducted thorough analysis of surveys collected from leadership courses and present results to Manager of Organizational Development and Learning Specialist -Assisted in drafting and editing of weekly leadership aid communication to be released to management team -Analyzed and drafted presentation for senior staff about core Leadership Competencies for upcoming fiscal year -Helped facilitate orientation for new hires -Assisted in creation of business plan for Young Edward Professionals group (YEP) Show less