Experience

Canon Business Process Services

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Records Specialist

  • Nov 2019 - Present

  MAIL/PACKAGES/POUCHES Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations. Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames. Log outgoing and incoming items as required and review for accuracy/completeness. SUPPLIES/COPYING/FAXING/ADMINISTRATION Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers). Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc. Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs. May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings. Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary. Perform other administrative duties from inserting, copying and photocopying to faxing as needed. Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee. Provide reception work such as answering telephones, taking messages and greeting visitors. May be requested to perform document scanning. Additional responsibilities that other employees at that site do not perform.



Denver Athletic Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Guest Service Representative

  • Jan 2017 - Present

  • Provide excellent customer service to member of the Club • Direct phone calls and emails to correct person • Maintain cleanliness in the main atrium • Indulge members with information of upcoming Club events • Stock main atrium’s business center • Look after Club’s parking garage when needed • Provide excellent customer service to member of the Club • Direct phone calls and emails to correct person • Maintain cleanliness in the main atrium • Indulge members with information of upcoming Club events • Stock main atrium’s business center • Look after Club’s parking garage when needed



Denver Art Museum

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Sales Associate

  • Oct 2016 - Nov 2019

  • Provide excellent customer service • Cash register at exit shop for Star Wars the Power of Costume exhibit for normal hours and private events• Recovering merchandise on shelves at exit shop• Cash register on main shop floor• Moving merchandise from stock room to exit shop

• Sales Associate

  • Oct 2016 - Nov 2019



Wings Over the Rockies Air & Space Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Service Associate

  • Dec 2014 - Jul 2016

  • Sell admission tickets and museum merchandise • Accommodated excellent customer service to an average of 100-250 customer per day • Excellent customer service has increased our visitors visiting up 30% and 15% increase in memberships in 6 months • Direct phone call to correct extension • Tour groups of children average about 15-20 per group • Supervise volunteers • Indulge customers with information of upcoming museum events • Research events and current collections for interpretative text • Run front desk and store alone during events • Maintain and rearrange museum store for enticing customers



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jul 2014 - Apr 2015

  Provide excellent customer service Cash register Recovering merchandise Dressing rooms Provide excellent customer service Cash register Recovering merchandise Dressing rooms