Caitlin Ashdown

Travel Consultant at Barrhead Travel Group
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Contact Information
us****@****om
(386) 825-5501
Location
Glasgow, Scotland, United Kingdom, UK

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Experience

    • United Kingdom
    • Leisure, Travel & Tourism
    • 100 - 200 Employee
    • Travel Consultant
      • Apr 2022 - Present

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Golf Assistant
      • Feb 2022 - Apr 2022

      I worked part time (10 hours) as a golf assistant with Paradise Island. This role was multifaceted encompassing various aspects including customer service, time keeping, cash handling alongside crowd management. Working within the pay booth I would be responsible for serving customers, taking their payments and getting them ready to start their game. In other aspects, I would queue manage (particularly on weekends due to Covid regulations) to ensure the smooth operation of the centre during busy periods. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Supermarket Assistant
      • Jun 2019 - Feb 2022

      I worked part-time (15.25 hours) with Waitrose and Partners. This role involved working on tills and serving customers whilst providing an excellent standard of customer service. I also dealt with complaints and would often assist in other areas of the branch including welcome desk and retail. I worked part-time (15.25 hours) with Waitrose and Partners. This role involved working on tills and serving customers whilst providing an excellent standard of customer service. I also dealt with complaints and would often assist in other areas of the branch including welcome desk and retail.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Waitressing
      • Feb 2018 - Jun 2019

      I worked part-time (12 hours) with Cawley Hotels at House of Darrach. This role involved both working behind the bar and waitressing and allowed me to build upon my customer service skills I had developed in my previous role. I was responsible for taking orders, making coffees, clearing and cleaning tables as well as taking payment from customers. This was a very fast paced role and involved good time keeping and effectiveness when working. I worked part-time (12 hours) with Cawley Hotels at House of Darrach. This role involved both working behind the bar and waitressing and allowed me to build upon my customer service skills I had developed in my previous role. I was responsible for taking orders, making coffees, clearing and cleaning tables as well as taking payment from customers. This was a very fast paced role and involved good time keeping and effectiveness when working.

  • Ben Arthurs Bothy
    • Arrochar, Argyll and Bute, United Kingdom
    • Barmaid
      • Mar 2017 - Sep 2017

      I worked full time (37.5 hours) as bar staff at Ben Arthur’s Bothy. This role had various elements including customer service, cleaning, cash handling, waitressing and I would often close at the end of the night. Serving customers was a large share of the role and involved providing excellent customer service which I was able to foster within this role as it was my first job. Taking orders and having clear communication with the kitchen staff was also an important aspect alongside making sure the bar was clean at all times. Show less

Education

  • Glasgow Caledonian University
    MSc, International Tourism and Events Management
    2021 - 2022
  • Glasgow Caledonian University
    BA (Hons) International Business and Tourism Management
    2019 - 2021
  • City of Glasgow College
    HND, HND Travel and Tourism
    2017 - 2019
  • Lomond School
    2010 - 2016

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